A 10+ year family tradition! Every time we come to Durango, Mongolian Grill is one of those places that HAS to be on our list. I've been coming here for more than 10 years, and now it's become a family tradition that we've continued with my wife and our five kids. I was honestly surprised to see so many negative reviews about the service because that has been the complete opposite of our experience. We've consistently received some of the best service we've experienced at a Chinese restaurant like this. This most recent visit, we were greeted by Yawn, who actually came out from the kitchen area to say hi to us and brought coloring pages and crayons for our five kids. That might seem like a small thing, but when you're walking into a restaurant with five kids, those little things make a HUGE difference. And this wasn't even the first time she went above and beyond. The last time we were here, she was working on a box of Rocky Mountain chocolate and fudge and actually shared some chocolate from her personal box with us and our kids. That kind of service has been consistent from everyone we've encountered here over the years, which is a big reason we keep coming back. And that's separate from the food! We've tried quite a bit of their menu over the years, including seafood, chicken, beef, starters, and soups. On this most recent visit, my wife and I got the lunch special with chicken and garlic sauce. It came with the entrée, fried rice, hot and sour soup, and a spring roll, making it a really solid lunch option. For the kids, we ordered two orange chicken dinner plates to share. After serving up the first plate, we realized the second was almost too much food. Each plate also came with white rice, which the kids shared. Our kids absolutely love the orange chicken here. They've tried some of the other dishes as well and have enjoyed those too. One thing I really appreciate is that they can customize the spice level, which makes it much easier when you're ordering for a family with different spice tolerances. Another cool option here is the all-you-can-eat Mongolian grill. They have a full bar of toppings, noodles, proteins, and other ingredients that you choose from before they grill everything right in front of you on a traditional Mongolian grill. We've actually never tried this option ourselves, but we always see people enjoying it, and it seems to be a pretty popular choice. One thing I will say about this restaurant is that every time we're here, it's busy. It doesn't seem to matter what season we visit or what time of year it is. We consistently see a steady crowd, which has always been another sign to us that this place has a loyal following in Durango. For us, though, Mongolian Grill has become much more than just a restaurant. It's part of our Durango trips and a place our family has been coming back to for years. 10+ years later, it's still a family favorite, and as long as they keep their doors open, we'll keep coming back. read more

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Amazing! I don't do reviews, but everything about this place was wonderful. Very friendly, seated immediately. Food was exceptional the sesame chicken was off the hook. Mom had lemon chicken & said it was very good. Will definitely be coming back. Very quick lunch & we ordered off the regular menu. read more

Mongolian Grill - Sesame Chicken & Lemon Chicken - Chinese Near Me - Durango, Colorado

Very fast and friendly! Happy Family was good. Beef was a little tough but overall good and easy. read more

Mongolian Grill - Happy Family - Chinese Near Me - Durango, Colorado

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I love the experience of having my food grilled in front of me. I liked choosing what I wanted for my dish and went up for two servings. I appreciated that the cook asked if I liked sauce and made me his own sauce concoction to add to my noodles. I liked it and I loved how friendly they were. My server was super sweet and helpful and even though it got busy she made sure to give me glances to check on me. I did see many groups and families as the ambience is nice for a family meal. read more

Mongolian Grill - Sweet and Hot & Sour Soup Egg Roll Crab Rangoons (6) - Chinese Near Me - Durango, Colorado

So our family had just come from a long drive so they stopped by to eat some food and wow, what a rude and disrespectful owner. According to Google, it stated that they closed at 9:45 so when arriving around 8, rather than telling us, sorry we're closed, they told us to sit down. The owners bad attitude all started when we told her that only three people out of six were going to eat. She literally looked at her watch and came and took the silverware and placemats of the people who not going to eat. Overall, the owner was so mean, rude and disrespectful and literally told us that we can eat and sleep there and that she would come the next morning. Even after telling her that we were going to pay for the food, she literally kicked us out and told us to leave. Would absolutely not recommend this place. Not worth it. read more

Mongolian Grill - This picture shows on our maps app that they close at 9:45pm on Friday's. - Chinese Near Me - Durango, Colorado

First time visit: for what it is, it was good! 4 stars for the experience as a whole 3 stars for the food We all got the all-you-can eat lunch option. I'd never been this chain before, but my partner has, and so it was my first time doing a buffet where they cook the food for you. It came with a choice of hot and sour or egg drop soup and it also came with a spring roll. The hot and sour soup was not good and we didn't eat it. The egg drop was a little weird tasting, maybe from the added corn and carrot, but edible. I didn't have the egg roll but was told by my partner and son that they were good. Because the soups were questionable, that knocked off a star and definitely makes me wonder how the other prepared dishes, a.k.a. not the DIY buffet, would taste. For the buffet, we picked out our meat, veggies, and sauce and a gentleman cooked it for us on a giant flat grill. My first go around I made the mistake of not adding enough sauce. Their recommendations look to be at least six small ladles full. The second time I did that and it turned out much better. The servers were all extremely friendly and attentive! That gets an extra star. We went in around 11:30 and there were multiple families there and by noon the place was packed. I think the buffet is a great option for people who are on restrictive diets (aside from say cross contamination from being cooked on the flat grill with other items.) You can choose what you want, so for keto diets it is great. I often have difficulty finding places to eat due to being keto/carnivore, so this was a great option. Is it 5 star dining? No, but it's not trying to be. It was clean and making your own dish was fun, decently tasty and a great price. It was a good option for an affordable lunch. We will be back! read more

Food was average. Service was poor. The person taking our order was very professional and polite however the wait staff brought the food out at different times and I was almost finished my meal before my father was brought his. The wait staff rarely checked on us--One was sitting at the front on his phone not seeming to pay attention to the needs of the patrons. The bathroom was absolutely gross. Urine and stool stains on the back of the toilet and floor. The bathroom door was stained brown from soiled, greasy hands. If the bathroom was this filthy, what was the kitchen like? I will not be going back and don't recommend anyone else do either. read more

Fresh as always I made the right decision on sauces Had shrimp beef chicken and vegetables Yum

First time dining here today and I am BLOWN AWAY. The prompt service, all you can eat lunch + cooked fresh on the grill in front you.. the employees were kind and attentive. The restaurant felt very clean and exceeded all of my expectations. Can't wait to go back again and again. read more

Great service, HUGE portions, food arrived fast and hot. Friendly staff. We had hunan chicken (nice and spicy!), general tso chicken, chicken and broccoli, orange chicken, egg drop soup and egg rolls. Everything was fantastic. read more

Serving size is the best of any Asian restaurants in Durango and the food is decent. What is never decent or satisfying is just how rude the employees at this eatery are and it's almost as they take pride at being consistently rude. The employees at The May Palace and The China Cafe are exceptionally nice but the portions at those places (especially protein) are small and the dishes are not consistently good. ASIAN RESTAURANTS in Durango, please take note that consistency make for a more enjoyable meal and why can't any of the the Asian places get that desirable smoke flavour in their dishes. If I could find one decent Asian place, I'd eat there at least weekly as opposed to hoping for the best, occasionally. It's all annoying read more

I've been to two other Mongolian grills, and they were a little more exciting I guess to watch them cook your food! The atmosphere of this place is OK, the service was extremely fast, and the employees were very friendly. They have a ton of things to choose from for the all you can eat Food. read more

Chicken and rice is always top notch any given day of the week. Portion sizes are big too.

So good!! The egg rolls were fresh and the sauces were delicious. The lo mein was amazing and very filling as well. I'm vegetarian so I always get nervous going new places but I was pleasantly surprised. My friends got the teriyaki chicken and chicken lo mein with pot stickers for appetizers. read more

Mongolian Grill - Egg Roll (2) came with 4? - Chinese Near Me - Durango, Colorado

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The service was really good. The food was horrible. My food was charred pretty badly on the grill making some of it inedible. read more

Mongolian Grill - You can see how charred the carrots and water chestnuts got, as well as the residue left from sitting on the grill for way too long. - Chinese Near Me - Durango, Colorado

My family drove into town on Friday evening and came in after closing. Instead of being polite and saying I'm sorry we just closed. The "owner" decided to sit my family down because she wanted to make money. Only two adults and a small child needed to eat so I guess that upset her and even though she took the time to sit them and cook the food. She kicked them out of the restaurant hungry from a 13 hr drive and yelled at them to leave because the full table wasn't going to eat. It would have much easier to politely say "I'm sorry we are closed" but she was very rude and disrespectful to my family. We will not be coming back. Very disappointed. read more

Best fried rice in town! Service is quick and efficient. My family and I order take out at least once a week to help with our busy schedules. read more

My fiancé picked this place for lunch while we were in Durango for vacation and I really liked it. We went around 1pm on a Tuesday and there were quite a few people inside having lunch. We were seated promptly and, once we ordered, our food was brought out quickly. I had the beef and broccoli and I thought it was really tasty! My fiancé had the Buffet and he liked it also. We went with our two year old and they were so nice and accommodating. They brought out an extra plate so I could share my meal with her since we usually don't order her something as she never eats much. My only complaint was the egg roll, I didn't like it at all. However, overall great experience! read more

Mongolian Grill - Beef and Broccoli with Fried Rice - Chinese Near Me - Durango, Colorado

I am pregnant and was CRAVING egg rolls. This place DELIVERED!! The service was so fast and everyone was very kind. And it was SO much food for the price you pay. We are from out of town but we wished we had this place near us! I would've taken a picture of all the amazing food but I was too busy stuffing my pregnant face! Definitely come here if you're in the area couldn't recommend it more. read more

They shut down the Mongolian grill at 9:00pm. If you come do not plan on eating from the Mongolian Grill. Wasn't impressed when walking in, everyone that worked here looked at me like it 9pm really? read more

Mongolian Grill - Menu - Chinese Near Me - Durango, Colorado

Incredibly rude guys and worst experience we had ever in a restraunt. These guys are making everything in chicken broth and how would you know ?? When we asked about it, the owner just furious and refused to serve and we left! Do not end up being here, you will have bad experience one way or the other. read more

Service was very prompt for seating, ordering, receiving our food. I had hot and sour soup. It was tasty. Hubby had wonton soup and enjoyed it. Appetizer combo plate was mostly overcooked, with about half of the items on the plate being dried out or scorched. Fried rice is just rice with soy sauce. No veg or egg or onion. We each ordered Happy Family. Food was thoroughly cooked and a good temp. Sauce was thick and too heavy. Flavor of entree was okay. Prices were reasonable. Server did not explain the hibatchi option or pricing. Might go back. Sadly the 4 corners region does not have a high quality Chinese food restaurant. read more

Normally when you see "Grill", you think barbecue and you'd be partially correct. Mongolian Grill does have barbecue, but Chinese style; and, in general, awesome Chinese food throughout their vast menu. The interior is open, airy and bright; the all you eat buffet and grill situated away from the main dining area, so no people crowding near the tables while getting their food. This is a family run establishment and they're all friendly, and attentive to the needs of their guests. After ordering, condiments and rice are placed on your table. The egg drop soup is light in flavor and taste; the wonton soup's broth is highly seasoned with black pepper and the wontons themselves are out of this world. We wanted to sample all the appetizers, so ordered the Pu Pu Platter for Two (minimum order); it was all outstanding! No one appetizer outshone the others, they were all done very well in taste, flavor and texture. The Beef Ho Fun is very similar to Cantonese Chow Fun except the noodles are not as wide. Mongolian Grill did an excellent job on this dish with thinly sliced grilled beef and perfectly cooked noodles. It all tasted just as yummy when I reheated the leftovers the next day. The Sizzling 3 Flavor with Vegetables is a House Specialty which contains chicken, beef, shrimp and vegetables in a rich, savory brown sauce. It is presented on a very hot cast iron platter; the food sizzling and steaming; absolutely delicious! Sadly, we have one complaint about Mongolian Grill; they are not in our own area and we have to travel two hours for the opportunity of enjoying their wonderful atmosphere and, most especially, the food. If you are in Durango and want sumptuous Chinese cuisine, go to Mongolian Grill. read more

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A Mongolian Grill place that has Chinese characters that say "Beijing"? I was hoping I would have higher marks for this casual restaurant since they serve my people's food, but sadly.. it's average at best. The lunch rice plate I ordered was the Garlic Sauce Tofu Over Rice. This dish disappointed me because 1) the sauce isn't garlic sauce. It's just a chili sauce/sweet and sour sauce. I've had authentic garlic sauce dishes aplenty in my days, so I didn't appreciate them serving something that wasn't what it was supposed to be. Additionally, 2) the fake garlic sauce was overly-doused all over the tofu and stir-fried veggies (peppers, onions) and ended up ruining the dish. I found myself desperately scraping the sauce away from the rice and tofu/veggies so that I could try to taste the actual food. Another thing that happened which soured this experience was I asked the waiter if I could modify a dish. For their lunch plates, they have a Garlic Sauce Chicken Over Rice and a Garlic Sauce Tofu Over Rice. I asked if I could get Garlic Sauce Chicken and Tofu instead? The waiter went to check with management and returned with a No. Okay, I understand these lunch plates are cheap (under $8) so if money was a concern, I wouldn't want double portion. So I further asked, what if you give me less chicken and less tofu? Basically, I just want a little bit of chicken AND tofu. The guy came back with another stern No which I found to be rather unreasonable. This IS a restaurant right? How hard could it be to mix a little bit of tofu with chicken?! Anyways. To summarize, this was a poor dining experience. Please don't over-douse the fake garlic sauce over your dishes so that your patrons might actually taste the food itself; also it might be good to consider being to accommodate requests to modify dishes that are within reason. read more

Mongolian Grill - Egg drop soup that comes with the daily lunch special. Passable - Chinese Near Me - Durango, Colorado

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What a wonderful place we found for great service, and excellent food. We stopped in on a Sunday and the place was quite busy. We ordered from the menu and had dinner b with five entrees. We tried the sizzling beef, General Tso Chicken, Happy family, Orange chicken and Sesame chicken. Everything from the wonton soup to the entrees was hot and delicious. Our waiter kept our drinks full and replenished our rice upon request. I will definitely be back to try the other entrees on the menu. The sizzling beef had a Smokey taste to it they made it unique and the Generals Tso was crisp and spicy. Great customer service is the key here. read more

Routinely excellent with fresh hot food every time. The staff seems happy to share cultural and food traditions with guests. Sizzling 3 flavor vegetable is my favorites read more

So I come here for thier lunch special that always feels like a deal at under 9 dollars for soup, egg roll, rice and entree it's always more then I can finish. The food comes out fast and I've never had to wait more the 2 minutes for a table. Its probably average for its food quality. But I've never gotten a bad meal here. Allot of my big eater friends and picky eater Boyfriend all love this place because of the all you can eat buffet Mongolian grill set up. How it works is you pick out all the raw ingredients you want, build your own sauce and they take it and cook it up right in front of you on a huge flattop. It's fun to watch, you can go as many times as you like and it's exactly how you want it. Plus it still comes with soup and an egg roll!! This is a good place for large groups as well, since they can put lots of tables together to accommodate everyone. Might want to call ahead if that's your plan just so they can be prepared. read more

We have been going there for years today we went and ate the buffet and got a bowl with full of fresh food and they cooked it on the grill and we didn't it it all and would not allow us to take what was left and just one trip to the grill I paid for that food I them I would never come back read more

Took my elder grandma to eat lunch and she found a black hair in there fries rice. They didn't apologize and they still charged us. Shame

Good food, good prices. I agree, a little short on personality - but more shy and business-like than unfriendly. I enjoyed my dinner, and will be back in the future. read more

I got the combination my shu, it's really good especially with the hoisin sauce. My wife got the sweet and sour combination, she said it's good but the sweet n sour sauce could be a little better. Service was good, didn't wait long for seating. Didn't wait very long for our food either. They had oriental music on in the background, giving a nice calm feeling read more

Place sounded good. Took my sister and niece's and the food SMELLED amazing but now we'll mever know. We waited for about 30 minutes and never got a table. It was busy but a person came in alone 10 min after us and was seated at a table with 5 chairs. We left and went to May Palace. Im sure the food here will be amazing as well AND we were seated immediately!!! read more

If I could give zero stars I would. In a word, terrible. Ordered fried rice, got white rice. Ordered almond chicken. I've never seen any almond chicken like it. Dry fried chicken strips with ground peanuts on top and light brown gray. The sweet and sour pork was worse. Find someplace else to eat. read more

My family and I have been going here for years-it's my daughter's favorite restaurant. We live in Farmington and anytime we come to Durango we come here. I have never had bad service or food. It's obviously not gourmet, but it's really great for the price! read more

Terrible food, awful service and maybe the rudest people I have ever dealt with. Completely botched out take out order, and told me to take the food back if I wanted a refund. I live 20 minutes out of town and they said I could not eat any of it if I wanted a refund. I had 4 adults and 3 hungry kids waiting to eat so of course we ate some of it. Well we all had a small plate and the rest went in the trash because it was disgusting. And there was hair in one of the dishes. Don't go here, these people do not deserve your money. read more

Awesome place. Get the buffet! They cook the food in front of you. It's fresh and delicious.

OMG. Some of the worst Chinese ever. I had beef lo mien. As Rodney Dangerfield said " you could still see the marks where the jockey was hitting it". Chewy and tasteless. Yuck. Bland noodles, sticky old fried rice. Egg drop soup was slightly edible but only because I couldn't eat much else, and I was starving. On a bright note I had excellent service and they heated my saki in a tea kettle filled with hot water. I liked that better than the microwaved hot saki. However....don't eat there if you like food. I got the food to go otherwise I would have gotten my money back. read more

Maybe they had a bad day maybe not. Got the all you can eat. The meat was frozen with many pieces coated in ice. Waited for the cook to come to the grill only to have him clean it off with his hands. He then used bowls other customers were bringing their food up in to add water to other customers food. Can you say cross contamination. Not to mention the sink he was getting water from was not my idea of clean! Everything tasted off or old. read more

Normally I am a big fan of Mongolian BBQ, but something seemed off here. The sauce seemed weak and even with extra sauce added, my meal was still bland. If you want quantity and not necessarily quality $10.95 is good for all you can eat. Only had 1 serving, and it just did not hit the mark. Messing up our drink orders did not help the situation. My 10 year old had to pay full price. Not sure we really got our moneys worth. Good luck on you adventure, there are many other places in Durango I would try before coming back. read more

Just discovered this gem on my birthday a couple days ago. LOVE this restaurant, the quick service, the food and the prices. I highly recommend going for the lunch buffet. It's rare to find a quality dining spot in Durango where lunch for 2 people is under $20. I am definitely a happy and returning customer here on out! read more