The Academy company connected me with an insurance compy called Mendota insurance. Dealing with…read moreMendota is a night mare of an experience it took me a whole week to speek to my claims adjuster and when I finally got through to her after calling numerous times daily and leaving voice massages she had the nastiest attitude that I had ever witnessed her name is Cindy Mendoza !!!! it took a whole lot of strength to not call her a Bee word but I did tell her Co workers that she was an ass hole. When ever or how ever long it takes for my ordeal to be over with I will be looking for new insurance ASAP !

Been coming here for years and never had a problem. Now when you call on the phone they will quote…read moreyou a generalized price for insurance but you have to take into consideration that if you had tickets, suspended or revoked license then of course your price is going to change. I will refer and continue to be a customer here

Anna customer service skills have ben awesome for me the last three times ive communicated with…read moreher. She very kind and knowledgeable regarding car insurance and car insurance policies. Academny Insurance Hawthorne, peas keep customer service representatives like Anna on your crew. God Bless You Anna Ricky

Diego was very helpful and resolved my issue. I left with a better understanding and direction on…read morehow to address my concern with the DMV. I also like that you can renew car registration here too. Thanks Diego!

First of all, I want to say that Grace is an absolute charm! She greeted me with such kindness,…read moreoffered me water, and made me feel comfortable right away. She was also very professional in how she handled my family's insurance quotes. Grace found us a great deal excellent prices on two cars with full coverage that you can't find anywhere else. I truly appreciate her hospitality and dedication in helping us figure everything out. Once again, a big shout-out to Grace what a lovely lady! Antes que nada, ¡quiero decir que Grace es un encanto! Me recibió con muchísima amabilidad, me ofreció agua y me hizo sentir cómoda desde el primer momento. Además, fue muy profesional al gestionar las cotizaciones de seguro de mi familia. Grace nos consiguió una excelente oferta: precios excelentes para dos autos con cobertura total que no se encuentran en ningún otro lugar. Agradezco mucho su hospitalidad y dedicación al ayudarnos a resolver todo. Una vez más, un gran reconocimiento a Grace: ¡qué mujer tan encantadora!

Came to get a car insurance quote and walk out with my new car insurance policy! Wendy Sandoval was…read moresuper helpful thru out the whole process highly recommend seeing her if you are in the area and need a new car insurance policy. Thank you Wendy Sandoval

Came in today to get my dad new car insurance and the office was so welcoming . We really…read moreappreciate Yaderth assisting us, she made the process smooth and easy.

Lupe Cisneros very courteous and patient with my daughter and I explained everything in detail and…read moreit was easy and fast. Her communication and customer service is great highly recommend her and freeway insurance they have a lot of good options.

We have been with this broker for our autos, homeowners and rental property insurance. We're with…read moreMercury insurance. The best part working with this broker is for any questions or concern, I only have to speak to one person who's familiar with our insurance needs and always very prompt in getting back. That saves a lot of time and unnecessary hassle. And certainly I appreciate that!

Julie is the best insurance agent. Very homest & very reliable. She will attend to your insurance…read moreneeds. Ive been with her for years and never disappointed me. Thank you Julie! God bless!

Went with my mom to transfer registration and a title from out of state. It was incredibly simple…read moreand quick, which I was hoping for considering the DMV is the last place I want to be especially in the summertime. Very grateful for how helpful they were when I initially called because it allowed me to get the necessary paperwork before we showed up. My only suggestion is to have an ATM inside the building because I had to travel to two nearby ATMs to get cash last minute (one ATM had an extremely low limit and I didn't feel like driving all the way to the bank which would be 2 mi. away).

Knotted on the door and the young man wouldn't acknowledge me. A stranger from the neighborhood saw…read moreme standing, then they knotted on the window. The guy appeared to peak at me but never acknowledged me. I went to Superior Market near Manchester. They have a kiosk at the door for DMV registration. No fee for cash, 1.95% credit/debit, and no rude human beings. A win, win. Took less than 5 minutes.

Victor and the other agent are very professional. I've been dealing with them for over 10 years…read morealways ready to help and finding best way to save me money and protect my assets. Give rock insurance a chance to earn your business. Thank you. J. Zapata. Hawthorne ca

This place is a complete mess. I was a client there and lost my policy because one of the…read moreemployees did not update my address and cause me to miss my payment and now I'm left without a car insurance. Not helpful at all. Do not do business with these people.

Estamos contentos con la atención y servicios de LA'S Insurance 100 % recomendado nos ayudaron…read moremucho con nuestros seguros de vehiculos .

I'll first note that the agent I was referred to, Miriam, got me a great rate on insurance for the…read morecar I just bought. She also purportedly works until 8pm during the week which is great if you work until 6pm but need to go by their office. There end my positive comments. My contact info had been forwarded to LA Auto Insurance by the salesman I was purchasing my car from. This started a daily barrage of phone calls and messages, occasionally ramping up to 2 or 3 calls in a single day. I finally contacted Miriam, was quoted a price and then was able to complete all paperwork and set up EFT for my monthly payments via fax at the dealership. Right in the middle of going back and forth with Miriam on the phone and fax with information and paperwork she informs me that the quoted rate she gave me is ONLY valid for a married individual and I would have to give her someone's name to use as my "spouse". Shady. Since enrolling in a policy through this broker I have tried to contact them several times now to change the deduction date of my EFT as my online account page informed me that in order to do so I must speak directly with an agent at LA's Auto Insurance. I called the office, asked for Miriam, received an extended pause on the other end of the line and then was told that Miriam was at lunch but she would call me back when she returned. I left my name and phone number. I never got a call back and this was a full month ago. I tried calling again. Erica answered, I told her my reason for calling and she asked me "well did you try to change the EFT date online?" Hello. Why would I be calling you if that was an option?? I explained to her that "online" it directs me to call and speak with MY AGENT if I wish to change the date. She then asks me if I can call back in maybe 30 minutes. What? I ask her if there is a problem and if she will be able to help me because this sure as hell sounds like a blow off to me. She apologized and claimed to be short staffed and currently helping another customer at the moment and was "very busy". I told her I am also very busy at work and hung up. Why would she not take my contact information and call me back as soon as she is finished with her customer? SHADY. Shady shady shady shady shady. Customer service leaves MUCH to be desired. This is an excellent example of quality being directly proportional to how much you're paying. I'm switching as soon as my policy contract ends which unfortunately is not until next year. My bad for being overworked and busy and just going with a company that would do the rate comparison for me. Do yourself a favor: shop around and find your own deals as there are many out there.

I was in a bit of trouble and had my car taken away for driving on a suspended license. I called…read moreAlan and told him that i needed some cheap insurance to get the car out of the impound lot. Alan was amazing! Within 30 minutes i was insured and had a decent price for my driving record. I would recommend him to anyone. He is well worth his service, and will surely save you from getting a headache

First watch out for sneaky broker fees that he never verbally informed me of and snuck it in the…read moreagreement...I'm just noticing that now..smh..WHATEVS...but now My emails have been consistently ignored when I needed to make changes to my rental insurance...once I notified him my plans to cancel or modify my rental agreement from 1 year to 6 month (bc my apartment management made me sign a 6 month lease when they usually make me sign a 1 year lease) then I noticed I was charged a renewal fee of $98 for a one year policy after just 3 months...his excuse when I asked about the renewal charge was, "I can charge the renewal charge at any point I want."...even after just 3 months when the policy is for a year...and I just told you several times I want to shorten the policy?? BS! Then I told him he has to notify me before he charges me..and he said he sent an email...not true..and when I asked him to forward the email...nothing...and when I spoke to him he was unapologetic, had a major attitude, and told me he would charge me the $75 early cancellation fee (which was at his discretion)...even after a previous email stating he'd take care of me. !!!!!!BE WARNED OF $150 broker fee for rental insurance. He did not appropriately disclose this fee, because there is no way I'd pay $150 on a $220 policy! BOGUS!!! He is now ignoring me and refuses to forward me the email he sent about the "renewal fee". WHAT A SCAM! I have still yet to get a refund after being charged a renewal fee just 3 months into the policy...Its been almost a week of my texts and emails being ignored...I can't even get a response except on here...smh. Alan was great quick and easy when he's getting money...but once you need help adjusting a policy or getting a refund for being wrongfully charged, he will flip. He still has yet to apologize for overcharging me...I AM BEYOND SHOCKED! SMH...I will be contacting the guy who referred him to me from my car dealership and letting him know about his horrible customer service and lying on customers on yelp when they have receipts smh ‍‍ UNBELIEVABLE...and I'm a therapist smh...thought I've seen and heard it all...INTEGRITY IS NOT HERE. TRUST. From an honest social worker, single mom, and advocate for what's right and the truth. SEE MY PICTURES AFTER YOU READ HIS RESPONSE...I HAVE ALL OF OUR TEXTS AND EMAILS AS WELL SHOWING HOW HE CONTRADICTS HIMSELF, DOESNT HAVE THE FACTS OR IS JUST STRAIGHT LYING OR INCOMPETENT. I can go to bed knowing what I speak is the truth...instead of fixing it...he does nothing ;) There goes my $150 broker fee and $98 renewal fee THANKS VIP...FOR MAKING ME FEEL SO VIP

Hi Suzie, I wanted to reach out and thank you for the…read moreexcellent service. This is truly the best place for easy and fast assistance. Suzie is very friendly, highly experienced, and I recommend her 100%. If you want to avoid the stress of long lines at the DMV, this is the perfect one-stop shop.

Fast service. Very helpful, answered all our questions on the phone before coming in so we could be…read moreprepared.