This suit was returned damaged. It was brought in and returned damaged…read more We will file a complaint.

I own a small business in IT consulting and although I used to travel extensively, I'm now…read moresemi-retired reducing my need for dry cleaning services. Having recently moved to Parkersburg, I decided to try Kesterson Cleaners to handle a suit and a few jackets in preparation for some upcoming business trips. The jackets were done properly however one of the linings was ironed in a way that let the lining protrude below the coat fabric line. I've had this happen before so I can't really say it was an issue, but it is an attention to detail that some previous (out-of-state) cleaners I've used, successfully avoided. But here's the reason for my post - the jacket associated with my suit was an issue (see pic). It was pretty wrinkled when I took it in as it had been in storage. Unfortunately, Kesterson failed to get the wrinkles out. As my trip is imminent, I am now doing the ironing myself but it was disappointing to have this as an initial experience with a well-established dry cleaner. Hopefully, this can be used as a training opportunity for whoever handles that function.

Most machines dont work, both washers and dryers. Very trashy/dirty. Go elsewhere for the sake of…read moreyour clothes, sanity, and money.

This was a very clean laundry mat and I would have given it higher stars and wanted to...but some…read moreof the machines took my money and even though a live person on duty behind the service window...she was not allowed per her exact words to refund my money. So, due to this issue it cost me additional funds to dry my clothes. Clean isn't everything if there is no customer service. But, if I had based it on that alone the stars would have been less, I did give kudos for the clean areas AND the live person on duty

Ok it's a Laundry Mat what can I say, except I always feel like I have stepped back into time. This…read moreparticular location was clean and most of the machines in order. That was a good thing. They have good hours and there is an attendant BUT she can't give refunds when the driers don't heat up. I found three that stole my money and gave me nothing. I told her to mark them for the Next customer BUT she didn't Cost me $4 for a double washer and a quarter on driers gives you 5 minutes.

This business has changed hands and is under a different name, but the Pioneer sign is still out…read morefront. The dry cleaning services are fantastic, way better than the many cheap dry cleaning storefronts you see elsewhere. These folks do their own processing on site. Everything I've brought here has come back beautifully cleaned. No seared spots on delicates, no stray feathers or lint. All my clothes are bandbox clean when I pick them up. No, they're not cheap. But their cleaning is the best I've found these days and they're trustworthy with my best clothes. I don't live in Belpre but often come back to visit family; I save my dry clean items for when I'm back here. That's how much I love this place!

This place was filthy. The dryer ruined a whole load of our clothes after only 20 minutes. Broken…read morewashers that take your money. They do not keep up with servicing the machines and if try to call the numbers they post, no one answers or calls back. Mineral wells is a little farther but so much better

I have just relocated to the area and needed a bunch of bedding and dresses dry cleaned. They were…read moreprompt and reasonable priced. I am happy to have a local dry cleaner.

83 degrees and no air conditioning. Machines kept asking for more money than listed. Gum stuck to…read morefloors, dirty. I came here because reviews looked good. What a nightmare.

Very unhappy with the service. Went back THREE times to pick up my stuff and still not done!…read moreComplete mix up on what I wanted done, when it would be complete and who had my items. I will not be a repeat customer.