This suit was returned damaged. It was brought in and returned damaged…read more We will file a complaint.

I own a small business in IT consulting and although I used to travel extensively, I'm now…read moresemi-retired reducing my need for dry cleaning services. Having recently moved to Parkersburg, I decided to try Kesterson Cleaners to handle a suit and a few jackets in preparation for some upcoming business trips. The jackets were done properly however one of the linings was ironed in a way that let the lining protrude below the coat fabric line. I've had this happen before so I can't really say it was an issue, but it is an attention to detail that some previous (out-of-state) cleaners I've used, successfully avoided. But here's the reason for my post - the jacket associated with my suit was an issue (see pic). It was pretty wrinkled when I took it in as it had been in storage. Unfortunately, Kesterson failed to get the wrinkles out. As my trip is imminent, I am now doing the ironing myself but it was disappointing to have this as an initial experience with a well-established dry cleaner. Hopefully, this can be used as a training opportunity for whoever handles that function.

These people have no clue what they are doing. They sit and stare at you and offer no help. It took…read morethe girl thirty minutes to put a simple message of changing ties in the system. She didn't have the tablet charged properly. You can see here in the photo there are three people just standing and watching tv as we just help ourselves to the ties and try to match things. When asking for color opinions they say everything "looks ok" with no suggestions. I will not be returning here they are lazy and want to sit and eat and watch tv all day.

I have just relocated to the area and needed a bunch of bedding and dresses dry cleaned. They were…read moreprompt and reasonable priced. I am happy to have a local dry cleaner.

83 degrees and no air conditioning. Machines kept asking for more money than listed. Gum stuck to…read morefloors, dirty. I came here because reviews looked good. What a nightmare.