I am leaving this review in the hope that anyone thinking of booking this place for your event thinks twice about it. The owners of this place are as rude as they come and extremely racist. My niece's quinceanera was recently held here. The following are just a few of the issues my sister encountered.
When the owner found out my niece was only having damas (female attendants), the owner actually suggested my sister rent boys for the event. What does she care?
Monarch Gardens refuses to serve soda and water. They make the hosts for the event bring in their own, but....they will limit how much you can bring. Then they will give you a hard time about how you serve it, the cups you serve it in, where you put the cups, etc.
They also force the hosts to pay for security. When one of the guests at the quinceanera asked them why security was present, the owner said, "Because it's a Mexican party." The owner also asked my sister what kind of meat "you people" eat when discussing the menu.
We were only given a short amount of time to decorate the night before, and the place was freezing. I actually decorated with mittens and a winter coat on. My other sister asked the owner if the heat would be on for the night of the event, and the owner replied that it was already on. My sister replied that it was freezing in the building, and the owner replied, "Well, you don't have to pay the $3,000 heating bill." Then the next day, at the event, while my sister was going thru the food line, the owner said very sarcastically, "Are you warm enough tonight?"
My sister had the place booked until 11:00 p.m. At 10:30 p.m., the owners turned the lights on and started cleaning up while the djs were still playing. The djs were booked until 11:00 p.m. and by turning the lights on, everyone basically left the dance floor. The owners would also not let the djs in to set up until an hour before they were to begin playing.
Lastly, while we were cleaning up, the owners instructed the security guard to count each and every chair to make sure every one was accounted for. I mean, what did she think was going to happen?
Your hard-earned money belongs somewhere else. Please do not give it to these racist owners who could care less about you or your party. The above-listed experiences are just some of what we encountered. I think they like hosting these quinceaneras because they think they can take advantage on Hispanic people who speak little English. It's infuriating! read more