We installed a combination of wood and metal fencing on our property. Monarch Fence Company did a great job collaborating and communicating with us throughout the entire process which included custom gates. We appreciated working with Kip for the estimate, Keith and team on the installation, and the office staff when it came to scheduling, deposit, and final payment. We are satisfied customers. read more

Monarch Fence is by far and away the best fencing company in Papillion (and we've been through quite a few). They bend over backwards to accommodate, even during peak times. Their prices are more than reasonable - lower than we expected and at times under their initial quote (by $500+). Quality is superior - so much so, when you see other fences down, theirs still hold up. Important in Nebraska with occasional high winds. I have nothing but good feedback for them - great customer service, friendliness, courtesy, obtain the lowest prices (without sacrificing quality). They truly go out of their way. read more

LOVE this company. Keith and the whole team were amazing to work with and our fence is beautiful and sturdy. And the price was unmatched! Definitely give them a call - I cannot recommend them enough. read more

Monarch Fence - Fences & Gates Near Me - Papillion, Nebraska

Don't use this company. Period. Kip, the owner, will say anything to get your business, including promising a fence warranty. Yet, immediately after installing my fence posts, they began to split, twist, and crack, and barely seven years later, the posts rotted at the cement base. When I called Kip back to discuss the fence, he said he wasn't responsible and was far too busy to help. Now the fence has come down, completely rotted off the cement base, and when I called them back to get an estimate of repairs, I was told I was on a "do not work with" list. I was also called a liar and told that Kip would have never guaranteed any work on a wooden fence. So in addition to being a crook, he's also a liar. My Black dollars are good when they are taking my money, but when it comes time to stand behind the crappy work, they call me a liar and won't stand behind their work. I'm a veteran and a nurse, but I'm a liar? Whatever you do, DO NOT USE MONARCH FENCE. They provide shitty materials then blame customers for calling out their poor quality work. And in the end, will NOT STAND BEHIND THEIR WORK. read more

Monarch Fence - Monarch Fence built this, but won't stand behind this work. - Fences & Gates Near Me - Papillion, Nebraska

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They show up when they say they will. They stick close to the initial quote. The end result is excellent.

I used Monarch's website to contact them to request an estimate. I received a phone call from Monique at Monarch asking for some additional information. She mentioned they had an opening next week for an on-site estimate. I called back only to be told that the ONLY possible time for an on-site estimate would be almost a month away. She then proceeded to give me way too much information about their estimator's personal life and medical situations. She claimed that there was no way for her to even ask if we could schedule the estimate earlier. I am not going to wait a month to get an estimate so I retracted my request for estimate. There are plenty of other fence companies in town with more professional receptionists and better response times. Take the advice of the other reviewers...don't bother with Monarch if you need timely, professional service. read more

Don't waste your time. We had these guys come out to give us an estimate. Sounded great, so we asked them to schedule us in. SEVERAL WEEKS went by before they finally got back to us on when they could come out. And the date they gave us was several months in the future. I guess it's the busy season, whatever, sign us up. Well, months go by, the week of install arrives. We e-mail to make sure it's still on, and they reply that they're out of fenceposts and won't be able to get any in for another couple months. You scheduled us three months in advance and couldn't count how many fenceposts you had? We could have had a fence by now if we went with another company. read more

We are extremely pleased with Monarch's fence installation on our property. My husband and I were always treated with promptness and courtesy. Both Kipp and Keith were very easy to work with, and easy to communicate with. Perhaps there is a new front desk secretary, because we never had any issues with scheduling or billing. Overall, an extremely smooth process for a very reasonable price. We had estimates from Dakota and Cardinal fencing, with Monarch falling in the middle. My parents' Monarch fence lasted for 25+ years, which is what tipped the balance for us, and I foresee ours lasting at least as long. It was a pleasure doing business with this company. read more

Horrible customer service. Slow to return calls, if they even return the calls at all. Poor communication within their business and don't pass messages to each other. They don't show up to appointments as agreed upon. read more

I have been a Monarch Fence customer for almost 30 years. That is when they put up my fence around my pool. Boy, thinking back that sounds like a long time ago, but it has gone by very fast. I still have the same fence up. granted it has needed some TLC during that time but Monarch and Keith were always just a phone call away. I guess you can get the idea,,,why change horses when you are riding a winner!!! read more

The customer service that they provide is excellent, they're quick to fix anything that's wrong with my fence, who knew renting fence would be so reasonable read more

I have to say it was very frustrating working with this company. I set up an appointment one week in advance. I waited five hours for them to show up and And they never did. I called to confirm they were coming and no one returned my phone call. This was a total waste of my day very poor customer service!! Please think twice before you use this company!! read more

So far not impressed. Had an appointment today, called twice to verify they would installing my fence today, they said yes they would both times. And no one showed up or called to let me know they were not showing up. How is this good customer service when you require people to leave voided checks somewhere accessible for the crew to pick up all day, and then not show up without a minimum of a courtesy call? read more