Super fast service for a dress tailoring, and for a great price! Thank you for fixing my dressread more

My go place for a dry cleaning and to fix the clothes. Not too expensive and very nice job,…read moreeverything clean. They give you a good price if you ask so)))) dress dry cleaning is $10.

Most reliable and quality wash & fold and cleaners in the area. They were very good about not…read morelosing items and replacing anything that was. They did good work and very professional.

My Gymshark leggings tore because of my thick thighs, and he fixed them in seconds. Super happy…read morewith how it turned out! I'm not from the area and let him know I needed it done quickly--great results with amazing efficiency. 10/10!

I use them for wash and fold. The owner is super kind and is usually able to expedite your laundry…read moreif you really need it.

Just showed up to Grace to drop off 6 shirts to be laundered. I've been a beyond loyal customer…read morefor well over 5 years and I drop off my shirts weekly, but today will be my last day ever. There was a new person at the desk. When I asked for my shirts to be laundered (as they always were), he pointed to one and said that it had to be dry cleaned. He then tells me that it would be Monday before I can get them back. He then hands me a ticket for 3x the price I normally pay while mumbling something about the price being too cheap. Seems like this place is having issues (perhaps financial) and this person was there to overcharge loyal customers to make up for the gap. To be clear, here are my issues: 1. An attempt was made to overcharge me. 2. I was asked to pay upfront for the over charge, which indicates distrust And potential racism. 3. This individual did not care that I was a regular and that I was able to quote the prices that I normally pay. We really have to stop letting business come into neighborhoods and taking advantage of residents. I will never be back and caution everyone else to triple check your bill. Finally, I have attached a pic so that it's who I am referring to.

I usually come here to wash and dry my clothes because it's close to my job. I never had an issue…read morebefore until today. I came in to do laundry and the ATM machine was down so I had to Zelle them money to wash clothes. I wash my clothes I use the same amount I always used in putting in liquid soap and the same Setting it wasn't showing hardly any of the soap I put in which I found odd I what ever it and figured maybe it will pick up more later usually it suds up quick it stood that way the whole time so I let it be. I went to dry them on the big giant drying machines and paid for 45 minutes the bottom 2 machines. It started for 2 minutes and then gave me an error I pressed start again thinking maybe it was just me and now the 2nd machine stop and also gave me an error. I let the staff know I paid for 45 minutes to dry my clothes I spoke to the skinny younger Hispanic woman with curly brown hair. She came over looked at the machine and pressed start on both of them and it gave us the error after it spun for 1-2 minutes and she kept hitting start again 2-3 times then told me move some clothes from this machine to an other I told her his is a smaller load than what I usually do but followed her instructions. She told me to get her when I moved the clothes and I did and I asked her before hand is this a better size load to work with and she said yes. She added 10 minutes to the machine and I reminded her I paid for 45 minutes again and she watched the machine and again now not only the 2 big ones I paid for but the medium one she told me to put some Clothes in gave an error as well. She told me move all the clothes from one of the big ones and split it in to 2 machines and she would fill it I did as I was told. And went to let her know I'm done moving the clothes asked her if that was ok for the load because I've always used the big dryer machines. She said yes and then proceeded to add 20 minutes to dry my clothes to which I explained miss you only put 20 on each machine when I paid for 45 minutes she told me the time she was troubleshoot the machines counts as used time and I explained you didn't even have a out of order sign telling me the machines where messed up we went back and forth and I explained her trouble shooting should not count as me drying my clothes because the machines were displaying error and would not dry the clothes, she got annoyed and yelled at me "I have to get back to work" and added 20 minutes to the 3 new machines. This is not how you treat customers nor how you should do business with people. She walked away and I stop to stop 4 other customers from using the machine that I had the error with she would not even put an out of order sign on it.

Update: I received an apology from the manager and a really kind explanation. As well, they…read morereturned 50 dollars to my account. I was really upset when I wrote this because I had no one that I could speak to. Hopefully, they work with this person who misrepresents their company. Save your money and your time. Complete rip off for rude service. Life is too short for the treatment I received. The pick up for my laundry was running late, things happen. But, it was the way the manager handled it, she was unprofessional. Initially when I called knowing it was running late, she was unable to communicate that the driver was stuck in traffic. When it was officially late she was less helpful and very rude. The pick arrived 45 minutes late. On a work day this is stressful when you rely on that 1 hour window. She repeated to me in a rude manner, that I should write a complaint if I had issues and said she did not know the name of manager. I was surprised to find out that she was the manager. So, she lied. The driver on his arrival was very apologetic, nice and was better at communication. He even refused my tip. I told him that I will no longer use the service as it is unreliable with this manager and way overpriced for the bad service. They charged me 3.99 for a missed pick up... when I refused service due to the lateness. This is a corporation, not the mom and pop feel you need with laundry. Most important, there is no one to speak to. The woman they had working that morning will ruin their business. I learned, she has several complaints from customers. Save your money and beware of United Laundre in Harlem.

Highly recommend trying out this local business! I've had items dry cleaned and tailored and the…read moreI've received the items back in great condition and quickly. 20 bucks for hemming pants is a life saver for a petite lady!

Highly recommend. Prices are reasonable, the owner is professional and cooperative . The quality…read moreof work is great!

Good prices at a high cost. I brought my brand new Monique Lhuillier gown to Dynasty Cleaners that…read moreI had saved for months and months to buy, and wore only once for to an important work event. Upon pickup, I removed the plastic to discover not one, not two, but five large snags and pulls in the front of the gown, unraveling much of the knitting and floral print. The dress is destroyed. Not to mention the belt had a new stain as well with no explanation. My husband brought the garment back over to the shop and the owner shrugged his shoulders and was kinda like "oh, looks like they caught it. Oh well." They did not offer a refund, a reimbursement for the gown, not even an apology. Nothing. No remorse. As it turns out they send every garment to be dry cleaned at another factory in Queens with no oversight or quality control, and not much of a care for what happens to their customers' belongings. If you need something cleaned and pressed that you don't care about, by all means hand it over to Dynasty. But if you need someone to care for an investment piece, garment, or heirloom you care about -- stay far away. I will never bring another item of clothing to Dynasty Cleaners ever again.

I came here based on previous Yelp reviews. I don't quite understand the high reviews, but Dynasty…read morewas the first dry cleaner I've used since coming to New York so my point of reference might be off. I had two shirts ($2.50 each), a sweater ($4.00), a blazer (5.00), and tie ($3.00) dry cleaned. Everything came out okay. I was a little bit disappointed to find that my shirts were somewhat wrinkled and my tie wasn't completely cleaned (there was still stain when I got it). I wasn't asking for much. All I wanted was to have cleaned, unwrinkled articles of clothing. I didn't completely get what I wanted. The customer service was fine.

I love this laundromat. Everyone is super nice. customer service is amazing. and does the job well.read more

Really friendly and helpful staff especially the woman there. I've not had to use a laundromat…read morebefore and they helped my clueless self figure things out.

Pretty pricey for a laundry mat. There was also a bug in one of the washers when we were using it.read more

The machine will eat your quarters and the attendant will not refund you the money. Just keep in…read moremind that this will happen to you too and be prepared to pay more than expected.