3 Stars because Renee was awesome and honest. The way I was dealt with here by the owner is worthy…read moreof a 1 star review. Also I would like to note they are no longer at this location, but it is indeed the same business. I'll be clear...had I dealt with Renee the whole time I would have bought the vehicle I was after regardless of the misunderstandings. I work evenings and nights, so staying up during the day is the same as someone staying up all night. I spent 3 days looking at the jeep, arranging a loan, then going to finalize and purchase the jeep. The jeep was NOT as I was told it would be when I would pick it up. I was told it would have a bunch of spare parts without the necessity to buy a junk jeep that would basically be a 1000 dollar yard ornament. I loved the jeep I originally saw though, and arranged to get it. I was not made clearly aware I HAD to buy the junk jeep to get the hard top roof. I was willing to deal with that as a miscommunication on both parts. Now for what wasn't my fault. I arrived before open about 845. They are supposed to open at 9. No one showed up til 9:15 and it was a maintenance man. He was cool and seemed to do decent work. He finally arrives after 10 AM, over an hour late. And he's more concerned with emptying the contents of his car 'trash and groceries' than settling this deal. It took him nearly a half hour to sit down and begin the process of selling this jeep to me. Since I had an hour to look it over I noticed the inspection was still out. I was told there would be a new sticker when I bought it. The fact that this was not done over 48 hours really made me feel like my business was unappreciated. Now...the owner seemed like a good ole boy who was just slowing down with age. I'll give him that. We shot the breeze for a few while going over things here and there. Agreements. etc. He fought me on the hard top but eventually sank cause he knew I wasn't taking it without it after repeating myself until it was abundantly clear. Everything would have been fine had he just put the hard top on and inspected it like Renee said it would be...but I already felt like my money wasn't appreciated and my time was wasted. I told him multiple times that until the jeep was in satisfactory order I wasn't turning over the check or signing anything at a notary. Voices started getting raised so I just said 'I'm done' and left. I got hollered at like I was the a-hole 'that wasn't part of the deal and you knew it!' Whatever dude. I'm the customer. Either satisfy the demands or kiss my business good bye and go sell to some other schmuck who will fall for your bait and switch. Thanks to Renee, this place gets 3 stars instead of 1. She discovered my driver's license in the xerox machine and called to have me get it. That's honesty and integrity. She's great, and if anyone goes there ask for her and ONLY deal with her. She will treat you the way you want to be treated. I want to believe that her father, the owner, who continually put me off from buying the jeep was just an older, set in his ways, stubborn guy who didn't get the full scoop on what I expected. Either way, half of my night was wasted and I have an additional inquiry on my credit report for 2 years dogging down my score. So for that, I am airing my grievances.

I honestly can't say enough of this business Mike went above and beyond my expectations on my car…read moreand took the time to explain he truly cares about his customers they aren't a garage that will try to blow smoke they truly do things right and they are one of the last good honest true car shops around im so blessed to of found Barckhoffs and mike I can't thank you guys enough you'll have a customer with me for life! Thank you my car looks beautiful!!!

Don't Do it! Paid extra over the insurance to have my front bumper painted and a detail while they…read morefixed the damage to the rear of my car. Front bumper had an orange peel finish, there is still dried wax wedged into the body crevices and my trunk doesn't close in alignment with the body allowing water and soap from a car wash to get into the rubber seal draining out on the bumper. The back bumper has spots that were not painted at all, just clear coat. I have asked about all of these things and this is what I was told. Did the orange peel on the front bumper intentionally to protect it better, bald spots on the back bumper because it wasn't a part of the original accident so they didn't paint it (the rear panel, back bumper and trunk were hit twice in a parking lot) there were not any spots without paint when I left the car with them. I took the car to a reputable body shop (Baldinger's Auto Body in Rochester) to have the trunk alignment fixed and was told it was not just an adjustment. The owner called me and said it could cost several hundred dollars to straighten. I called Barckhoffs Auto Body and told them where the car was and what I was being told (the trunk was a huge concern for me when I took the car to Barckhoffs and we discussed it at lengths) the response was, it is supposed to be that way. Not one time have they taken any responsibility for the crappy work. I am done with them, but don't take something to them that should be an easy thing because it won't be if you care about quality you will NOT be happy at all. I strongly recommend you head over the Baldinger's and get what you pay for not what Barckhoffs decides you should have. Update: Since posting this Barckhoff's has reached out and offered to try to make the trunk right. Following my own advice... Don't do it!

Wasted all day going back and forth finalizing things for a car purchase. Price agreed upon and…read morejust wrapping up financing. Once everything was provided, got a text saying the car was just sold to their "sister" location. Typical car salesmen. No ethics. No morals. Avoid this place.

What a terrific experience!…read more After having had a horrible experience with Rohrich Cadillac, I thought I would give Mercedes Benz a try to see if the service and product was better. I was blown away by the Mercedes product and by the customer service experience at the dealership. Lyndsie was our sales person and she is professional, knowledgeable and easy to work with. She found the vehicle that I wanted and had it into the dealership and ready to go in under 1 week. The purchase process was easy and the employees take all the time you need to make sure you understand everything! We will be back again!

After my father-in-law's accident, police had his vehicle towed to Munroe Auto Body without asking…read morehis preference. When insurance attempted to retrieve the vehicle, we were presented with charges far beyond what insurance considers reasonable, including: * $350 winch fee (insurance allows $100) * $125 fuel surcharge * $750 flatbed tow * $525 administrative fee (insurance allows $150) * $275 cleanup fee * $125 per day storage fees accumulating while release was being arranged Despite explaining the financial hardship this created, the business was unwilling to work toward a reasonable solution. Communication with the owner was dismissive and unprofessional, and the situation was portrayed as our fault for the insurance company we use. Accidents are stressful enough without facing excessive fees and unhelpful treatment afterward. I would strongly advise others to ensure they control where their vehicle is towed if possible.

Great service for my inspection. Great location. Dale was very helpful and accommodating.read more

Best in the business! Mike has taken care of multiple vehicles for me. He's honest, thorough and…read moreknows how to get the job done. I wouldnt go anywhere else

I have an Audi TT 2014 with 75K miles on it. The car started misfiring and was undriveable. I had…read moreit towed to Audi in Sewickley and they, after two weeks, diagnosed it as a misfire on cylinder 1. Further evaluation and cost revealed it to be a broken valve spring. They replaced the valve spring and the misfire disappeared. After about 25 miles, the check engine light is on again. Rather than trusting Audi to make it right, I took it to Felouzi's Auto repair. I had seen some good reviews about this place and it was super convenient for me. He took it in and analyzed the issue and found it to be an air in-leakage issue. He thoroughly explained the issue and it turned out to be a hole that looked to be melted into the air intake manifold. Something that was not there before I took it to Audi. Rather than mess around with Audi again, I just had him replace the manifold and now the car runs fine with no lights of any kind. Mike Felouzi is a great guy and charges reasonable rates for his great service. I highly recommend him for all you auto needs. He is great with foreign cars.

I had a problem with a leaking gas tank sensor. I called Linda at Fort Pitt Classic cars, she…read morelistened to my problem and referred me to Tim, the service manager, he told me to bring in my 1966 Mustang for them to look at the problem. When I got there Ron, the owner, met me to discuss what was wrong. The next thing I knew, my car was up on a rack and the problem was fixed. Fort Pitt Classic Cars is a class act. Good service, friendly staff is what I got. I always go there if I have a problem. Thanks Linda, Tim and Ron. I would recommend Fort Pitt Classic Cars to anyone. Tom

Take your car somewhere else! Same as Mike E's posts. Work claimed to be done was never done…read more Parts not ordered timely (I ended up having to order them), in my opinion-invoice churning and more. After having my '62 Corvette worked on by Fort Pitt Classic Cars and having many positive interactions with the owner, Ron Libengood and his team, I found a '58 Continental that I had Fort Pitt inspect prior to purchase to see if it was a good candidate for a complete restoration. I was told by Fort Pitt that the rust was likely only surface rust and it would be a quick and relatively inexpensive restoration. Well after almost 4 years it was neither quick nor cost effective. There were some unexpected things that no one could have predicted, but I put put my trust in Fort Pitt Classic Cars and Ron Libengood to restore my car the right way from start to end. Unfortunately that trust was misplaced and I feel that Fort Pitt Classic Cars and Ron Libengood took advantage of my trust.....I do not restore cars and hired who I thought were experienced professionals (experts) and relied on their expertise to complete my project the correct way from state to finish in a professional manner to industry standards- I was paying for a "cruise quality" restoration. Check out the contract (attached)- when invoices are payable upon receipt and if not paid, work is stopped on your car. My contract clearly states 125% for materials, but I was charged 130%. First, there are over 30 cars at any time getting "restored" at Fort Pitt and their project management is lackluster at best. Many cars at the same stage seem to create log jams and very long waits to get work completed. I found I had to wait unreasonably long times to get to the "next stage" of my restoration and I always seemed to have charges popping at for "earlier stage" work. 11/14/19 - I was billed $160.50 for a vehicle assessment, which I paid on upon receipt - on 12/19/19 I was given an estimate of $17,888.26 to restore the mechanical portion of my vehicle. On 2/17/2020 I was given an estimate for a total restoration- mechanical/body/upholstery of $58,008. Work commenced on my vehicle in March of 2020. Due to covid delays, turnover, not being able to find parts, etc. this project took almost 4 years. I finally pulled my vehicle from Fort Pitt after over 3 years of them "restoring" it- they did body work and mechanical only and I ended up paying over $130,000 for their "work" and considerable out of pocket expense for parts I sourced myself. We had numerous conversations about cost containment to no avail. Even after the cost containment conversations they they decided to tell me that there we thousands of hours where I was not charged their $5/hr shop supply fee. I told them I was unwilling to pay this charge, however the owner fought to make me pay this but eventually gave me a "credit" for this amount- it was their oversight! I instructed them from the onset of the project not to do anything with the windshield wiper/spray system as this was going to be a CA car- I told this to the body shop crew, the mechanical crew and sales crew. I was still charged for this and when I brought it to the owner's attention I was told their policy was to comply with PA State law/inspections and I would be charged as this was their "policy". I explained to him, I told him, his sales manager, body employee and mechanical employee that I told everyone this from the onset of the project, this was going to be a California car and I would expect them to do what their clients want. Our contract clearly states they will charge 125% for materials, and they charged 130%. They did not source most parts- I had to source them myself and have them sent to Fort Pitt. They never actually fixed/restored most of the issues with my car. They were unable to diagnose most things and even when they did their diagnosis was incorrect or their fix was incorrect and the issues had to be re-worked multiple times, clearly churning my bill. I was also charged 3 hours labor- over $300 for labeling an inoperable parking brake and putting it in the trunk of my vehicle. I told them I would pay 5 minutes for this but was still billed for 18 minutes. Fort Pitt unable to fabricate door gaskets but I was still charged for this work- and they were available for purchase (attached). I told them not to do anything with the power antenna but work was still performed on this (I told mechanical shop and body shop). Also door gaskets unsuccessfully fabricated by Fort Pitt, however I was charged and I did find them for sale and we used those. Lots more to be upset about, check out the pictures and my google review- take your care elsewhere!

We have used Grossi several times and they do top notice repair work. Recently we purchased a car…read morefrom out of state and discovered a problem after returning home. Took it straight to Grossi and they were able to fix the issue same day for me. They are the best around!

Absolute Top Quality Work. Our Ford Escape was rear ended by a distracted driver (gosh darnit…read morepeeps, put your phones away while driving!). The damage was extensive, to the tune of 9,000+ dollars. The other driver's car insurance suggested Grossi so we headed up the road to their location for the estimate and repairs. Their building is not only easy to find, but quite swanky. It definitely gives an air of the utmost professionalism and attention to detail. Marty took care of us and the Escape, looking out for our safety by letting the car insurance company our vehicle was not road worthy so a rental should be issued. The whole process took several weeks from estimate, to part delivery, repairs, and return of the vehicle. Each week we got a phone call letting us know about the progress being made and completion date estimate. Now we have our Escape back and it looks like new. The whole process was seamless and while I hope I never have to use their services due to a crash, I will certainly keep them in mind for their other services.

by far the best experience ever for a reliable and cost efficient service station. If you're…read morelooking to have your oil changed or a major fix for your vehicle Keith and his professional mechanics have you covered. also would love to add the kindness in which Amy and Keith run their business, they have gone out of their way to make each and everyone of their customers feel like family.

Excellent service!! Took my car in for the yearly inspection, and also added that I was told by a…read moreprevious auto shop that my brakes and roaders needed replaced (wanting to charge me $1500). I was expecting an expensive bill; however, I was called back saying my car passed the inspection, without needing any extra services or charges. On top of being honest, Whitey's Garage was very quick and friendly! I will definitely be returning there for all automotive purposes