Great experience with this roofing company. The team was professional, responsive, and completed…read morethe work in a timely manner. They kept me informed throughout the process, cleaned up after the job, and the quality of the work looks great. The price was also very reasonable. Overall, I'm very happy with the service and would definitely recommend them to anyone needing roofing work.

If you need your roof replaced, this is the right company for the job!! They did such a great job…read morein replacing my roof in Germantown. Thank you so much, Andres!

DO NOT under any circumstance work with this company. It's 1 thing for the manager to be too lazy…read moreto provide a quote, but to call a client and antagonize them for 15 minutes before conducting business is crazy. I reached out via email per the receptionist via email on Thursday, I was told that there would be a 24 hour turn around. This was not the case. Someone responded a day later with questions. I provided the necessary info and requested a call. No one called. I got another email that seemed as though there was a misunderstanding with the documents. I called and requested a call back from the owner or manager no contact. My client was under an inspection contingency and was at risk of loosing her EMD so I kept calling to no avail. I later got an email stating that one portion would be $7,500. I told him that was fine as we just needed a quote for the rest and to give me a call. I informed him that we had every intention of using their services via email as I wanted them to understand that this was not in vain. Each email took a day to respond despite me responding to their inquiries instantaneously The bank was to disburse the funds directly to this company, as soon as next week once the repairs were submitted the amount was not an issue as this was a fix and flip. We just needed a reliable contractor. On monday with an expired contingency that we had to have renewed at the last minute, I sent yet another email to have someone call me as this was becoming a waste of time. I even called the front desk demanding a call back as I never received one despite numerous calls Alan contacted me immediately after I sent an email letting him know that he was wasting my time. However this was not a call to conduct business, it was to antagonize me. He accused me of not being a real client, stating that I was using him to get a quote. He was very patronizing and I felt that he was trying to get a reaction out of me. I explained to him that I do alot of business an I just need a contractor in Baltimore. I kept asking can we move forward with the business portion. But not until he kept going. He then said that he works with agents but "dosen't know me." However he never returned my call requests to get to know me. I told him that the bank was waiting on the quote to disburse funds. He kept going and going. He said he would send a rough estimate and notate the document. Then he said he would not do an official quote he would send a quick email with the amount. I explained again that we needed an official quote. Then said he needed to see the property, I asked why is he saying this 5 days later? He then said that I didn't give MY client's name, (he never asked.) The receptionist said to "just send the inspection items over" I asked why he never said anything over the past 5 days. He then retaliated by saying that he wouldn't do the quote. At this point I was Livid! This guy was unreal. I asked if he was the owner, and told him that he is costing the owner money with his antics. I began to look up the business online and did not see it registered. I asked for the owner's name he refused. I asked if this was a DBA he said yes but refused to give me the info. Needless to say I snapped. Then he proceeded to write a 5 paragraph email to cover his trail as he was afraid of what I would say should I come in contact with the owner. I attempted to contact the owner again by calling an hour later as I was told that he would be in "in the afternoon" and he intercepted the call. Which was strange because I called MULTIPLE times and asked for a manager to no avail. He just wanted to upset me even more and I fed into it. Now he's sending me back to back long winded emails to threaten me and cover his tracks. This guy is an absolute clown. Now he is threatening to defame my business for posting my review and I will have my Attorney ALL OVER it. I am sure that the owner has worked hard to build his business but THIS has been unreal! I have given Alan official notice to refrain from contacting me however he continues to send me threatening emails. The most recent email even suggested that I must send correspondence to him to contact the manager. And I will not.

I've only interacted with this company as a renter, my landlord hires them as contractors. That…read morebeing said they've always been reliant, on time, and very communicative with what exactly they did and why. They also are very conscious about COVID precautions. I would recommend their services without hesitation.

SNAP roofing came by and just completed a roof repair. They arrived promptly, and completed the…read morejob efficiently and thoroughly. They also re-attached part of my back gutter, which they did gratis. The whole repair was professionally executed and the price could not be beat. I am very happy I chose SNAP.

SNAP installed a new roof on my home this past October. I interviewed several other local roofers…read moreand found SNAP to be the best fit for me. The owner, Stephen, was the only roofer I spoke with who spoke to me as a person, answering any questions and concerns I had before, during and after the process (involving more than aesthetics of course). I'm upset I have to say this in this day and age, but as a female he also didn't talk to me as though I'd only care about aesthetics or assume/inquire about a husband before/during discussions. People are people- gender aside and I wanted to understand the process and quailing of the shingles I was paying for as much anyone with a wallet. Thank you Stephen! That seems important to mention. Stephens crew was extremely efficient. They appropriately cared for landscaping around my house before removing the old shingles and they did a stellar job with clean up at the end of the job. I definitely recommend SNap Roofing to anyone looking for an honest, straight forward, quality and excellent local roofer!

Pedro of PES Landscaping is a miracle worker!!! He turned our forgotten backyard to a serene…read morelocation! The Pandemic may have forced us into a quarantine but with the help of Pedro and his Amazing team...we now have the space to enjoy our backyard during these unprecedented times. Pedro provides creativity and patience--my spouse and I changed our minds on the design 10 times but he was understanding and extremely helpful throughout the entire process. Pros: punctual, creative, friendly and professional He can refer you other colleagues who can take care of many home repair projects. Cons: His immaculate work will make you continually change your mind and add more and more to your once basic design ideas. Your neighbors will try to get quotes and work done while he is in the middle of your project because of the amazing job he is doing....‍ Tips: Don't purchase your patio/lawn furniture until the job is completed. It's best to choose the perfect furniture following the completion of the project to ensure proper "vibe curation".

I discovered Pedro and PES Landscaping while looking on Yelp, and they are a true "jack of all…read moretrades". I was looking for a company that could handle tree removal, tree pruning, gutter re-attachment, and a few other yard/home related odd-jobs. PES was the only one that advertised as doing it all. Communication with Pedro was simple and fantastic. Even though they were a bit late (which is why I gave 4 stars), they did communicate, so that is better than some companies that simply show up whenever... As for the job, everything went well, and they cleaned up and hauled away any debris... all in all I'm highly satisfied with the job Pedro and the team did.

I have had Concho Services do two major repair/renovation jobs on our 150 year old house over the…read morepast few years and am very happy with the work that Concho and his team have done. They work very hard and efficiently and despite finding a few surprises along the way that made the job more complicated than originally anticipated, they came up with creative solutions that have worked out very well. Their prices are very fair and I look forward to working with them again on the next project that old houses always seem to require.

They tore out our bathtub and replaced it with a beautiful shower. At first the water wasn't hot…read moreenough, but once I told them, they came out the next business day and now it's perfect. Thanks guys. Great job!! My disabled wife is now able to take a shower with very little assistance.

Sorry wrong PG builder. I am looking for the one in NY…read more Sorry wrong PG builder. I am looking for the one in NY.

So let me start by saying the men that showed up today were friendly, approachable and worked…read morewithin the timeframe I'd purchased for the job. They educated me in places where DIY went wrong and were patient. The work was done right the first time with little back and forth and the men were very professional. Ray and Sergio were the best! I had the guys come in for maintenance of the home. This meant re-caulking around tubs and sinks, hanging a chandelier and repairing the kitchen ceiling from a previous leak upstairs. The guys took their time and removed old caulk and materials, leaving me with straight lines, clean caulking and a new chandelier hung in one of the rooms. I am so happy this job didn't take all day and was done with great professionalism that I've already booked more work with them!! Thank you Jay and Sergio for your patience and efforts today!

I reached out to RM Construction to get a quote for a door installation to my basement from my main…read morehome floor. Reynaldo gave me a call immediately and set up an appointment with me next day. After taking measurements he gave me a fair range and then said he would get back to me with the exact price. The price was at the lower end of his range and he ordered the door for me ASAP. As soon as it arrived, he scheduled to have it installed around my schedule. We have had many quotes for this door installation and RM Construction was not only a fair and honest price, but the work was done quickly and to perfection! Reynaldo's crew worked very fast and left everything extremely clean. I would highly recommend this company and will be using them again in the future!

TL;DR As a young company, I believe Bart Outside Solutions has a lot of areas to work on such as…read morehandling customer concerns in a professional manner, being transparent from beginning to end, and providing reliable communication and scheduling. The lead contractor seemed friendly and trustworthy at first, but over time I realized that his actions did not match his words. I ended up using Bart Outside Solutions again for a roof replacement in the Spring of 2021. He offered a very low price (red flag) but assured me he had the expertise to get the job done. It was my mistake to have trusted him and take his word for it. I didn't even consider getting quotes from other companies because I had confidence in their workmanship at the time. Less than 3 months after the roof was replaced, the roof above my utility room started leaking during a thunderstorm and the room started flooding (pictured). I reached out to the company immediately and they offered to stop by the following morning to patch the roof. Sure enough, they were at the house around 7 am and on my roof to patch it up. It appeared that the pipe above the utility room was the source of the leak. I left for work in the middle of their job but when I got home, I found that they simply put tape around the pipe (pictured). I was in disbelief that that would be considered a "patch" by someone who considers himself a professional. Needless to say, I was not satisfied. I decided to let the experts inform me about the condition of the roof. The following week, I had 3 roofing companies come out to assess the roof and the patch and all 3 independently came to the same conclusion: the roof was not replaced properly and needed a 2nd full roof replacement. One of the major flaws was the fact that the company improperly reused old insulation boards from the previous roof to attach to a different roofing material (pictured). These insulation boards sit on top of the plywood that was also supposed to be replaced, if damaged. However, the insulation boards were never removed to even assess the condition of the plywood. As a result, the new roofing material did not adhere to the board properly, leaving multiple gaps in between the sheets (pictured). The roofing material was also poorly installed around all the roof structures with scraps protruding out (pictured). There are still soft spots on the roof, which is a clear indication that damaged plywood still remains. I am now left with a 3 month old roof that is in worse condition than the 10+ year old previous roof. The worst part of the whole situation is not even the roof -- it's the way the lead contractor handled the situation when confronted with the issues. His first response was to immediately retaliate and argue that I paid a low price for the roof replacement therefore I should not be expecting the same standard as a regular roof. He added that my warranty would be activated and offered to stop by on his own time to patch the roof "in a proper way", to which I declined. I don't know anyone who would trust a contractor again after they placed tape on a damaged roof and called it a patch. Later the company used excuses such as an unrelated personal matter to justify why they were initially upset and made accusations of me. And lastly after the suggestion of a possible reimbursement was brought up, they quickly pointed out a technicality on their part where they titled the contract "roof repair" instead of "roof replacement" even though every written and verbal correspondence with the company over the course of 9 months (pictured) used the words "roof replacement" and the contract itself contained language pertaining to roof replacements, such as "replace flashing, replace damaged plywood, replace shingle roof". I'm not sure how the technicality of the words is even a justification for the poor workmanship. They also later denied there was ever a warranty on the job, although verbally the lead contractor would say multiple times in conversation that there was a "10 year warranty" for all his jobs, not to mention the email they sent just 36 hours prior stating that the warranty was in effect. Apparently there is only a warranty when it's convenient for the business. Sadly, it seems like this was their last ditch effort to once again divert the blame and make excuses instead of handling the situation appropriately. At this point, I am no longer in communication with the company because I realize now that I am not dealing with a professional. I would respect the company more if they took ownership of the faulty roof and admitted to taking on a job they had very little experience with. My hope is that they would grow from this experience and learn to communicate with clients professionally, especially when valid issues about their work are brought up. It takes courage for a business to own up to a mistake. It's much easier to deny it or make excuses for it.

Recently had a fence built by this company. The team did an excellent job and the fence was built…read moreahead of schedule. The team lead Greg is exceptional! He has excellent customer service skills and is always helpful. I even had an issue with a home depot purchase related to the project and he offered his assistance. The corporate office also communicates really well and kept me informed at every step of the project. I highly recommend this company!