We had a very positive first encounter today. Made the appointment online which involved putting…read morethe insurance info in ahead of time, made it so easy at the office. We checked in a little early as we had allowed time to make sure we knew where the office was located. Checked in at the window, courteous young woman there. My husband is notoriously hard to draw so he was feeling a little anxious but he was called back promptly, ahead of the appointed time, and was back out in less than 2 minutes. He commented that the phlebotomist knew exactly what she was doing and did it painlessly. Got signed up so we will get the results directly online. Overall a very good experience given that nobody wants to go have it done! :)

My copay for lab work has been exactly the same for almost two years yet they always try to charge…read moreme 3 to 5 times more as an "estimate." This is super shady because if I prepay more than I owe they will be making bank on me unless I spend hours on the phone getting a refund. Their billing practices need to be investigated by state and local authorities and the feds. Won't be coming to this fraud factory again. Also the phlebotomist hurt me then blamed me for it. Have never experienced the needle moving and hurting the whole time the blood was being drawn and I've had to get regular blood draws for almost 20 years.

Really nice hospital. Went for my husband's side stomach pain. He felt really miserable. Got to…read morewait only 15 minutes to get triage assignment and they put him in a room right away. CT scan been done right after he got his blood drawn. Less than an hour later we got the diagnosis and started treatment. Every one here is very nice friendly and very helpful. We are still here waiting for treatment to work, but at least he is not up pain and we know what the problem is.

Absolutely a joke!! They can't get their billing straight to where I was reaching out on behalf of…read moremy insurance provider. Due to them not being able to get their paperwork together and provide actual itemized statements to the insurance it was an unnecessary mess. I would say go anywhere else but here!! They are rude and I suggest avoiding it at all cost!! STAY AWAY!

Hello everyone just wanted to share my experience with this medical group , I think they are the…read morebest around here in Bullhead City have been with them for about 1yr. So grateful for them all. There staff starting with all the PA's Are amazing. The ladies at the front desk are professional helpful and always very pleasant. You will not believe this they have someone to draw your blood in house ,they don't send you out to get your labs , I love this. They also have vaccines maybe not all but they have some there also a plus for me. I worked in the medical field so ,I know it's important to offer as much services to a patient as possible. I think if we are going to the Dr it's because usually we are not well or you just want to stay healthy . Anyways please check them out they do zoom appointments and in office . A big thank you to Lisa Blasko PA , and Jan Flores Varela (front desk) for taking good care of my husband and I .

this location has not one doctor. The nurse practitioner is a great provider she deserves a better…read moreteam. the nurses are nothing special sometimes a bit on the I'm just here for my paycheck don't care about you audited. AND the LADIES that pick up the phone are the worst nonsensitive, uncaring, no costumer service, I'm to busy for you, people in that office. if you can find a different office in town do it.

I'm not sure why they low review for this company, because I had a terrific experience with these…read morefolks. I had to get a Department of Transportation medical exam and drug test, and my company sent me to Real Occupational. They told me up front "our Doctor is real cool." They were right. I got in really quick, despite a waiting room full. Everyone was really friendly, with the slight exception of one of the ladies up front, but everyone has a bad day. There was even a glitch with my blood pressure, and they reassured me "don't worry, just come back and let's check again." I did and everything was fine (those two cups of coffee before I went in probably didn't help). Then Dr. Wall even explained why it was really common. No place is going to be perfect, but when you think of having to go to clinic of any kind, this is as good as it gets. Hopefully the previous reviewer will give them another chance. Definitely worth it.

This place is heavily unorganized. I called ahead of time and asked what time they closed. Spoke to…read morea lady and said 3:45 is the last patient because of COVID. I show up at 3:45 maybe a minute later and she said that they closed at 3:30pm and that FedEx had already left. Pathetic child like communication. They could have told me 3:30pm the first time and I wouldn't have came all the way from LA. Spoke to the office manager Juan. He made me repeat myself 4-5 times. If that's a manager then that explains why this place sucks. He said he would have made an exception if he was there and he surely was there and made no exception. Instead he was being a rude j**k. Shoot the 7 minutes we argued on the phone, he could have let me pissed in a cup but instead he felt like pissing me off. Would not recommend this place to anyone. If I was an employer, I would rather my employees piss dirty than to send them here. This place was just sold to some other company and looks like everything went to s**t. I requested my company to send me elsewhere other than this sh**hole with a bunch of sh**heads.

My wife broke her arm just below the shoulder on Sunday April 19, 2026. They referred her to a…read moreorthopedic doctor but his office is closed on Monday. No wonder they sent her home. They know a doctor's schedule but didn't want to cause any hospital expenses. Western hospital in Bullhead City, Arizona. Do I call hospital executives to explain there inappropriate conduct by emergency doctor? What are there numbers or emails and primary owners?. Western hospital in Bullhead City, Arizona. Do I call hospital executives to explain there inappropriate conduct by emergency doctor? What are there numbers or emails and primary owners?

So I'm at the ER I walked in because my blood pressure is 207/109 that is stroke level. I've been…read morethrough this before with other hospitals have had a heart Failure before. Normally when I walk into the yard they immediately take you to the back check your blood pressure put you on the EKG instead I'm sitting out in the lobby filling out paperwork can't even get a drink water because they said they don't have any cups. So I asked if there was any way I can go to drink water in this hospital they said they'll go look for a cup. I hope I don't die sitting here. Well, they did get me in shortly after The first part of this review . The nurse was great Hooked up EKG fortunately i'm OK. But I still haven't been able to get a drink of water they're from the only takes cups, so if you come in, bring your own cup lol

Serious concern with DOT testing procedures at this location. I arrived about an hour before…read moreclosing for a urine test and was not properly informed of the full 3-hour "shy bladder" process required under DOT regulations. Staff told me I only had until their closing time instead of the full window, and I was never clearly advised that leaving early could be marked as a refusal. Because of this, the situation appears to qualify as a collector/procedural error. Cutting the process short due to business hours and failing to properly inform the donor is not acceptable when handling federally regulated tests. This is not just poor service--this directly affects people's livelihoods. I have proof of my arrival and departure times. If you perform DOT testing, you are expected to follow proper procedures, not convenience. Updating my review after speaking directly with the lab. Instead of addressing my concerns professionally, the situation escalated. During the recorded call (after informing them it was being recorded), I was told: "You can come get a second test... read between the lines... you know the address, pull up if you want to." Given the context, this came across as a threatening and highly unprofessional statement rather than an attempt to resolve the issue.

Warning: Worst place you could ever get your lab service done! Had a parental test done for my…read morebrother it's been almost 3 months and still can't get the results! They only caused stress, anxiety, and waste of time. Very poor communication and they only used excuses that they will have it certain date and time and when it comes to the date and time they don't won't answer you or they come with another excuse. I asked them for my refund so they don't have to deal with me calling them and bothering them every day (vice versa) they won't refund me so in other words I lost my $485 and until now I have received the results. DONT GET YOUR LAB SERVICE DONE IN THIS PLACE. If I could give them NO STAR at all, it would've been great!

Front desk ladies were daily helpful, reading the reviews I don't agree they all seemed okay with…read moreno problem to explain further. Little to no wait time and had me in and out, good experience on my end

I took my spouse here for some important bloodwork for a specialty kit…read more She's disabled in a wheelchair and on a ventilator so it's hard to get her to places right now. From the moment we walked in the owner Pomai treated us like family and was so kind! My spouse is a very very hard stick. Unfortunately, the owner wasn't able to get her veins at our appointment (no fault of her own). BUT because she knew how important the test and timing was and saw how difficult it was for my spouse to get around... She immediately called one of her other nurses and organized for a redraw the next day AT OUR HOUSE. Free of charge! Absolutely amazing service. She cared so much about getting the blood work done correctly and on time AND she had the empathy to not want to have my spouse come to their lab again the next day. The nurse (Kim) who came and did the draw at our house was lovely, communicative and got her vein first try! Just wow, amazing service. Please use ALOHA Express medical!