I like to go to Moe's once in a while and always get burrito and side the Queso , but it's my birthday and I have a reward for a free cup of queso and also I got a text today 03/05/2026 "message" "burrito bowl free drink on us " when I i got at the register they manager told me I can't get both , he said loud "you can't get everything" I said to him :excuse me? I'm paying for the burrito and the drink but the cup of queso is free because is my birthday.. he said you can't get both and then he rings my burrito first and then when the part of tips he told me read , I said I don't want to .. again he said to me read the screen ma'am and I said back to him is tips I don't want to , he said as angry and sarcastic and moved his head he pushed the red bottom ( the skip tips ) so hard and he never give me my free cup of queso and he offered the cup of queso to the next customer. So today my birthday I had to eat the burrito with NO queso in my birthday when I have a reward for it on my because he wanted to left the tips first . And I'm so disappointed bc I wanted to seat at the restaurant and I had to eat in my car . read more

Moe's Southwest Grill - Moe's in Lilburn Stone Mountain hey 78 - Mexican Near Me - Lilburn, Georgia

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To start ever since Brandon the NEW GM has come on board I must say HE came and did what NEEDED to be DONE to make MOE's MOE'S!!! The staff has the GREETING as soon as U walk in. They SMILE and GREET the guests ready to SERVE! The last time I was there the food was so FRESH! The remodel of the store is going to be so inviting I'm SURE! read more

What a wonderful experience today! My wife and I dropped into Moe's today for a quick bite and we were incredibly impressed with the service! We had quite going there a while back because of the service, but decided to give it a try again. We love the food! They must have changed management because the new staff was completely different. They were all so friendly and Javon, who waited on me, could not have been nicer! He was incredibly attentive to my order, very friendly while he was preparing it and could not have done more to make sure we had everything we needed! I actually left feeling good about the experience! I know it's just Moe's, not some fancy restaurant, but that kind of service is nice, no matter the setting!! We will definitely be back! read more

Me and my wife were in town this past weekend to sightsee at Stone Mountain. Stopped here for some lunch and had an excellent experience. The restaurant was clean, staff was friendly and greeted us upon entry. We ordered online and it was ready quickly. Food was delicious. read more

This location has always been bad, but I took a gamble and stopped here today hoping that through a miracle it had improved because I didn't feel like driving to Tucker or Snellville. My gamble did not pay off. The food tasted like it had been sitting out for 48 hours. The rice was not fully cooked as every single grain had a solid hard center. The workers were rude and seemed to be cognitively challenged. The overflowing trash cans in the back of the store were causing the entire restaurant to smell. Overall, this location is an abomination to humanity and needs to be disbanded or rehauled. read more

Avoid this location. Dirty location, men's room in poor condition, food had been cooked some ago and was dry, and service is very poor. Hate it, cause I like Moes, but there are better locations with better service offering heartier portions. read more

I don't even do reviews but they need new owners and a whole new staff !!! Manager not even wearing uniform just a t shirt and jeans she was very rude when I walk in and also very loud talking on her AirPods while handing my food idk I will never come back 0/10!!!! read more

This location is always stingy with their portion sizes. For $10 and some change I would like more than 5 pieces of chicken and 5 pieces of olives. They don't like when you ask for more of an item. I rather just go to Willy's or chipotle. Also, their rice is very dry. read more

I haven't been here for a year and 6 months. And I came back to see cuz it was my favorite place. They replaced the workers. They had flys on their food. I kinda lost my appetite cuz of it. They had everything on the floor. I had to pay extra chicken b/c they only had added 3 pieces. And lady gave mostly disrespectful eyes to me and my sisters. Never coming again ! read more

Moe's Southwest Grill - They left all their stuff on the table - Mexican Near Me - Lilburn, Georgia

The young man fixing our order is very nice. "The Stack" (flour tortilla, corn tortilla, your pickings, sandwich together & heated on griddle) is very good. The chips were stale. The MOD (manager on duty) not friendly, didn't even acknowledge our existence. The touch screen fountain machine is really cool. Tables overturned, trash around, 91 health score. read more

I love Moe's, I do. THIS Moe's is awful! The server is very rude, and kinda huffs when you ask for stuff on your burrito. Can I have a little more cilantro? Deep sigh, huff, glare, throws a couple more specks in the burrito. First time I went here I figured she was having a bad day. Turns out every day is bad for her so I stopped coming. She's always working so maybe she's the manager. Can not recommend eating here. read more

By far worst moes I have ever been to. We arrived 2 hours before closing and the woman that took our order was rude right from the start. The booth tables were already flipped over as well. They were also out of salsa and rice which they refused to make more of. Fountain drinks barely had any options to pick from. The guy cleaning the restaurant also stood over our table the entire time we ate just waiting to clean it. Welcome to Moes was never said by any employee. Every time there was a mobile order placed or a new customer would walk in you could just see the disgust on the employees face. read more

Just ate here 1st time. Food was usual Moe's fare except chips were a tad different tasting. Not sure if older oil or not. They weren't bad, just different. Employees were very nice. Place seemed clean to me, tho I didn't visit the restrooms. Hubby said the men's room smelled awful tho. They do need to really fix the booth tables. Almost all of them are extremely wobbly. All in all we'd definitely return to this location over next closest one. read more

This is the closest location to where I live. I wish it were better but sadly it's just what we have. The selection of meat here always seem empty and dry. :( Staff is friendly and fast with orders. The restaurant seems often messy at times. I.e. other patrons leaving napkins all over or on the floor. read more

that one is woman she's brownskin looks about 50 with drawn on eyebrows so dark. is slow physically and mentally and needs to find a new job. had rewards on the app for free queso and she didn't even know how to work the computer. started squinting put on her glasses and got mad close to the screen. then rude. u can't be old, rude, and slow pick a struggle. long story short ended up leaving with no queso. read more

July 25 I don't know why I do this, but I went back. The same rude ignorant manager at the place. She puts literally nothing on your food. If I were in her shoes: an ignorant person with no skills other than sandwich making, I'd be just as loyal. But she drives away customers as per all of the other reviews. So by being stingy, ignorant, and rude, she does a disservice to the moes brand. I won't be going back. I only went because the friendly people at the Salvadoran restaurant next to Home Depot were closed. Similar foods, much better service. And not stingy. read more

I absolutely love Moe's as a chain, and have been going to this one forever. This location has always been a little dodgy, but now it has basically lost the little bit of Moe's charm it once had. The toppings are now stingy, which makes no sense because there is now no salsa to spice things up. Basically, there is nothing left to recommend about this location. read more

Oh yes. I will be honest and say that I do not love Moe's in general. It's generally ok, but never anything to write home about. Today I went to get dinner for the family and much to my surprise the gentlemen behind the counter informs me that they are out of cheese. No more shredded cheese. None. How do you run a faux Tex Mex restaurant without shredded cheese? Literally almost every dish requires this ingredient. It's the glue that holds the food together. Needless to say I didn't get dinner from Moe's tonight. Ended up at Chili's and let's say that experience was even worse. The only reason I'm giving two stars is that the two staff that spoke with me were apologetic and polite. read more

It's been a few months since I've been to this location and boy was I disappointed. The quality was still good but the amount of steak on my Close Talker was pitiful maybe half a scoop. The kids working there didn't seem like they knew what to do. One of them writes Home Wrecker On The Joey and I had to correct them. Not happy with this location. read more

This place is disgusting. Flies everywhere, tables have been dirty the last 3 times I've been here, and staff is awful. Just drive the extra mileage to Chipotle. read more

Wow went here for the first time in awhile and it was not a good experience!! Ingredients were not fresh! Rice was actually hard! Steak tasted like it was a few days old! Called manager and she said I could come back and get refund. It is 30 minutes away. She did not offer any other assistance. read more

Every time I come in here, they never have tofu and it's so crazy. They will shut down the grill with out making tofu. And when I asked why, they said not many ppl ask for it. So what!!! Its on the menu, so have it ready. I wish there was another moes closer to my house. This one is the worse. read more

Chips stale, customer service is bad. This place floors are sticky like where is health inspection when you pay for it with your tax dollars. ‍ Never again! read more

I went into the Lilburn Moe's location listed yesterday in order to redeem the free burrito offer that I received from downloading the Rockin Rewards app. As I pulled up the offer on my phone, the gentleman preparing the food began to tell my friend and I that you had to purchase one burrito in order to redeem the offer from the app. I went on to read the fine print on the app and it did not state this anywhere. My friend and I proceeded to purchase one burrito in order to redeem this offer and I still did not understand why we were basically being forced to purchase in order to receive a "free burrito". Originally, my friend was only going to order a quesadilla and ended up having to order an additional burrito just so I could receive this offer. I will no longer be visiting this Moe's location because of their failure to abide by corporate promotions set. read more

When I arrived at Moe's, I was not greeted very enthusiastically by their employees. It was like the employee grunted at me to get my order. I ordered a "Wrong Doug" with chicken. It is a soft taco shell with two hard taco shells with cheese in between. The customer can order rice, lettuce, beans, onions and other condiment items to put in their "Wrong Doug." I ordered a side of queso, but there weren't many chips in the basket. The combo cost $15.50. I was hoping the "Wrong Doug" would taste similar to the Quesalupa at Taco Bell since they compose similar ingredients. Unfortunately, the food at Moe's fell short. The food is decent, but I don't think it's worth the money. After that visit, I had regretted my decision to eat at Moe's I would have rather eaten at Taco Bell and saved $10. read more

This burrito joint is one of the friendliest spots you'll ever dine. The proprietor, Ray, treats us like we're long-time friends. The food is uniformly fresh, and they custom make your dinner right in front of you so you always get it exactly the way you like. The atmosphere is friendly too. Expect a rousing "Welcome to Moe's" when you walk in. They play classic rock on the PA at a low level, so it's easy to hold a conversation as well. The food is "just burritos" and such, but you'll be hard pressed to find it presented so engagingly anywhere else. The location is at the NW intersection of Killian/Bethany Church and Hwy 78 in Lilburn. Hwy 78 is a boulevard now, so If you're approaching from the West, make a u-turn at the intersection, or go N. on Killian and then left into the shopping center by the Chili's. Moe's is on the end of the retail strip on the west side near Chase Bank. read more

I have been coming to this Moe's for years and lately the quality of food and service had gotten worse. Usually have to have tortillas cooked again due to being burnt, meat is dry, and the drink and sauce counter is dirty. Gnats are constantly flying around the drink machine and in the dispenser. The class shield is dirty over the sauce. The staff is friendly but friendly because they just make and serve the food. Not much conversation. I gave this place 3 stars because it was a good place once but doesn't seem that good now. read more

My sister surprised me with Moe's. I like this place. The prices will not break your pockets, Monday's they have a special and everbody knows that Moe's is the place to be on Monday $5.75 burritos. I love the mango salsa it is very tasty. read more

Moe's Southwest Grill - Mexican Near Me - Lilburn, Georgia

I'm a huge fan of Moe's, even still. But this location is the worst fast food restaurant in the United States (I travel everywhere). The staff is unenthusiastic, possibly due to abusive management. There is always a fly and sticky floors. They give the stingiest portions of anywhere. If you arrive hungry, expect to leave hungry. They sprinkle it on really thin to the point that you've purchased nothing of value or nutrition -- unless you have bulimia. Plus, they failed their inspection due to bad temps, poor mgmt, and filthy mushrooms. http://www.ajc.com/news/local/gwinnett-moe-fails-health-inspection/VOCfc7KqWCxa6HGHrxpHuK/ read more

I've loved Moe's for years, but this location has always been iffy, both in cleanliness and in personality. Last Friday (2/17/17) around 5:30 pm was the worst time, ever. When we entered, it was like a morgue, even though there were several diners. No shouts of "Welcome to Moe's!" greeted us. The first server was sullen, and the second one (her name tag said Destiny) along the line was downright chilly. She even rolled her eyes when I asked for a particular ingredient. Destiny acted like she personally owned each ingredient and resented having to give any of it to someone else. I'm sure I'll continue to occasionally eat at Moe's, but it won't be at this location. read more

The burrito was well prepared I enjoyed it, the meat was just right. However the bathroom needs a bit more attention, it was out of paper towels in one dispenser and the toilet paper dispenser was out. Luckily a new roll was available, the walls need attention. read more

Worst noes I've ever been to ! Manager has no idea how to run this place. Chicken dry , ground beef old, black beans spilled all over chicken . I will never go back. read more

The employees here are so enthusiastic when they greet you, staying true to the ecstatic WELCOME TO MOES. They're quick and efficient with your order and their Tomatillo salsa is better here than other locations that I've tried. It's good when you need something right away. read more

Dirty, dirty, dirty. Literally EVERY table was dirty, there were only 2 families in the restaurant, so busy was not an excuse. The drink and salsa stations were filthy. The staff was not friendly, not completely rude but definitely not friendly or welcoming. To top it off, the women's bathroom was dirty, broken toilet paper dispenser and, not to my surprise...no paper towels. I can only imagine what the kitchen must look like. I will never return to this place. On our way out, an employee walked out in front of us to enjoy a cigarette out front. We love Moe's, but not this one. Almost unbelievable that Moe's allows one of their stores to be run like this. Go next door or down the street...don't go here. read more

Great service. Not one mistake on service! Just perfect. Food was excellent! Great environment for the entire family. Food was great!

Okay so Moe'sand Chipotle offer pretty much the same type of mexican food. Chipotle offers a delicious vegetarian option called sofritas - so good that I learned to make it at home. Moe's "answer" to that is to offer cubed tofu - and it is horrible. It taste like tofu -which has no flavor and relies on the spices you add for flavor. Whoever came up with had no idea what they are doing; and obviously did not ask a vegetarian for their opinion. Moe's: it's nasty! You are not offering a comparable product. Just take it off the menu. I got a sample -yuck!So I elected mushrooms and onions in place of the meat. Not only does Moes charge me as though I got a regular bowl with meat, they added the mushrooms and onions as extra. As I tried to explain it should be the same or less as a regular bowl - not more. They didn't get it. I didn't want to hold up the line - so I angrily paid it. I will not be back. So where is the closest Chipotles? read more

This is the worst Moe's I have ever been to. It always looks dirty, never has all the toppings available and what food is ready looks old. Went there again on a Sunday night at 5:30 and there were new faces and an A rating posted on the wall; however, once again it looked dirty, there were no mushrooms, peppers or tofu ready and the salad section looked thin and old. I walked out. This is right up the street from me but I won't be back. I'll drive to Snellville where I have never had a bad experience. read more

The person handling the food with his rubber gloves went straight to the register held on to the register with the same gloves got money out the register with the same gloves then proceeded to go serve other people food with the same gloves on top of that when I told him that the pinto beans look at old and a lot of stuff look that old he said oh that's just how it look so it was absolutely disgusting and I would give it a zero rating if I could and I'm calling their general manager to let them know that they're spreading disease from handling food credit cards and going straight to handling people's money and serving food to the public read more

This location has really gone downhill. Management must've changed. During a particular visit, they did not honor my promo code because their iPad was out of service. They failed to tell me until my order was already made and I was ready to check out. There was no sense of trying to accommodate me and the employees were annoying. Won't be visiting again for awhile. read more

Food has a peculiar No Taste. The onions are not sharp, the cilantro is not deep, the jalapeños are not hot, the salsas are mild. I go there a lot and I have not gotten sick once! read more