I came in for a walk-in at Quest Diagnostics because there weren't many afternoon slots available…read moreon their app. I checked in and waited, then a lady came out and said their last walk-in accepted is at 3:10pm and I was there before that time! There were no signs posted anywhere stating that they stop accepting walk-ins early or that they close check-ins at 2pm. The staff member who came out (a white lady) was rude and unprofessional, speaking dismissively to customers waiting in line. Here's the funny part... while I was writing this review, Yelp says they close in 42 minutes, and my phone time was 3:18pm. Seriously? Is this a joke? Who's managing this location?

My favorite lab! I'm always in and out and have the nicest staff. Mandy helped me at my last visit…read moreand she explained everything and really seemed to care that I have a good experience.

I had labs done last Saturday and my go-to place has always been the LabCorp on Mill Street…read more PRO-TIP: as soon as you find out you need lab work, go on-line make an appointment but act fast because the time slot gets snatched up quickly. LabCorp takes appointments (I'm not too sure about QuestDiagnostics). I arrived at the facility shortly before my 9:45 appointment time, leaving enough time to check-in at the kiosk and with the receptionist. The waiting area was full of people; it was standing room only. But fifteen minutes later, the phlebotomist calls me in to the office, draws my blood and I'm on my merry way! Appointments rule! The staff were pretty friendly and they tried to be as accommodating as possible. I do have a critique about the seating arrangement; I don't know why all the chairs were bunched up in the middle of the room instead of spread out like it use to be but this new close-knit arrangement makes me a little claustrophobic; I didn't like sitting that close to a person who may or may not be sick. Sorry but I didn't care for it. Other than that, I'd opt to go to LabCorp over Quest Diagnostics just for the sheet convenience of not having to wait 2 hours for a 6-minute procedure.

I was in & out within 30 minutes - NO APPOINTMENT…read more 26 Sep 2025; I arrived at 1120, the entire room was filled with people waiting, all 15 chairs + several people standing. It doesn't get any better than this

This place is staffed by a bunch of chain smoking cranky land pirates. They will unapologetically…read moredisregard your HIPAA privacy rights when they loudly ask you what labs you need in front of the entire waiting room (every time). But hey, they take this from a 2 star rating (for waiting room is dank and musty) and grit it up to 4 stars with the surprising efficiency of a crackhead with a U-Haul and a deadline. So don't go here and expect to feel loved or even respected. But if you use the LabCorp app to make an appointment (highly recommended) they will get you in and out efficiently. They are the LabCorp equivalent of a dive bar that you just can't quit.

Receptionist guy was loud and very rude And Disrespectful…read more I walked out I never have been that insulted before. This guy should not be working the front desk of anyplace if can't say Hello May I help you. Don't just bark orders at everyone. I went to mill st and was completely different experience they greeted everyone and were very respectful. I will never go back to the mill st office again . Hopefully next time I will get the Dr office to use renown labs.

Came here and they were closed even though the hours posted said they should have been open…read more. However, once I was able to come in, service was nice and fast, no further complaints. Only one person was working here.

So pleased this location of Lab Corps is now open again. It's right in my neighborhood and opens at…read more7 AM. This morning there was no waiting. I was in and out for blood work within five minutes The phlebotomist is also very friendly and an expert in her job. Only took one try to get the right vein for three vials of blood drawn. 5+ stars today and I hope this place remains open because of the easy access, plenty of parking, and competent staff.

In and out for routine bloodwork in the morning. They were packed and I didn't have an appointment…read morebut the lab side wait was only 10 minutes thankfully! I hoped I wouldn't have to sit long with all the sick people waiting! My technician was friendly and quick, practically painless!

I went this morning for labs and thought I'd beat the rush. So, everyone else had the same idea,…read moreand it was a bit busy, but check-in was easy and quick, and I really didn't wait that long. My lab tech was super friendly and she went into my arm so well, I didn't even know she had a needle in me. I don't have to do this often, but I frequently have a good experience at this lab every single time from start to finish!

To be clear, this is a review of Renown as a company, it is not a reflection of the care that the…read morephysicians provide here. Since my primary care physician left, almost a year ago, I have been trying to get established with a new doctor. Because the doctor had to reschedule two times, and it takes over 3 months to meet with someone as a new patient, I am now going on over six months of waiting... Even if it was the doctor who cancelled each time. I do not mind needing to be rescheduled, but when it takes over 3 months it gets pretty frustrating. If I had a major medical illness this would be very problematic. But, because I am a complete push over I still zipped by lid, rescheduled, and waited patiently. 6 month later, The day I have been waiting for has arrived!!! But wait, yet another cancellation has happened, this time without any notice. At this point, I will not be calling back and I am done with Renown. The only reason why I am not giving this review one start is because my previous doctor was phenomenal.

Had an appointment scheduled for a blood draw. I arrived a…read morecouple minutes ahead of my appointment and entered the building. The ladies at the desk greeted me and requested some information. I was brought to the back immediately following. I sat down, the young lady asked which arm, and started to do her thing. I was done within seconds of her inserting the needle. As I was leaving the I was handed documentation, and all of the ladies said good bye. One of the most efficient blood draws I have been through, thank you!

I was able to walk-on with my doctor's orders, and see a technician in less than twenty minutes…read more I've waited longer for appointments in some places. I've gone to this location several times. Staff was friendly and were helping patrons use the self-check in kiosk.

The office is always clean on the med group as well as lab.The receptionists are always…read moreprofessional and the lab techs are amazing..Great office but would be nice to stay open a little later than 4

Last time I was here, you had to check in at the kiosk, no person to actually help if you had…read moreissues. I did not. However, I watched two people come in and have trouble. One rang the bell and the lady just kept telling them to use the kiosk, and when they said they were trying she kept saying use the kiosk, use the kiosk, use the kiosk. The person gave up and left. The second person needed help and after watching that, I helped. I was able to help them get their license scanned and checked in. This person was not a English first language, the lack of help was appalling to me. Then the billing. I have visited several times and not showing payments posted. I called and asked for a statement of account. Any provider should be able to provide this, it is a list of services and payments. I was told I would be sent the statement, what I received was individual copies of bills. I noticed a payment was not posted, I called back and the person, says, "there is another bill". (Why do I not have it, I thought) I said I requested a full statement of my account. She said, "we don't do that, we can only send copies of individual bills" so I asked again to have a copy of every single bill sent so I can reconcile to make sure my payments are posted. I am now waiting for that, but I will not use Quest ever again. It is ridiculous that they can't print one statement for me with everything and they way they treated people in person was degrading. Go elsewhere if you can.

Quality/Quantity - My annual physical blood work. New health benefits, new providers…read more Easy online appointments. Self service kiosk check in. Decent size lobby. In and out in 2 minutes! Time to reward myself, going to Wheatberry Baking Company; see other reviews. Atmosphere - Small location. Plenty of parking. Open 5 days a week, Mondays to Fridays from 6:30am to 3pm. Again, I think I was the first customer at 9am?!?! Service - Mostly self service. Again, online appointment, self service kiosk. Online results. Slight issue with the kiosk for me and the lady behind me. Nothing a restart could not solve. On time appointment. I was the first customer I guess. :) Daisy was very professional and knowledgeable. She even shared, due to their increase in business, they will probably get a second self service kiosk. Again, I was out of there in approximately 2 minutes. Walk-ins are welcomed, but I highly recommend making appointments. They had 10 appointments from 9am to 10am. If you do walk in , I suggest coming in the afternoon as it is a lesser demand due to fasting. Price - Insurance, will see if I get a bill in the mail, lol. Owner Comment - Congrats on all your success since 1967 and your international presence. Great culture with your 5 C's - Customer First, Care, Collaboration, Continuous Improvement, and Curiosity,

I needed some lab work done that did not allow me to know what specific day I needed to get my…read moreblood drawn, so I decided to do a walk in here at Renown's Lab location on Sierra Rose. Upon entering, there were about 4-5 people ahead of me with appointments, so obviously those people were seen first and then several people came in after right after me. Ultimately, I was in and out within 25 minutes, which I felt very reasonable considering I walked in without an appointment and several people ahead of me. I found this location to be very convenient and the staff quick and friendly.

This is the best place I have been to in Reno for labwork! Everytime I come here, typically…read moreonce/year, check-in is efficient and the wait is not long. I am a big baby when it comes to blood draws, but they make is easy. This most recent time, I had Joey and she was terrific! I nearly didn't even feel the needle poke! And the results of my comprehensive metabolic panel were posted just a few hours later!

Great staff and beautifully decorated relaxing infusion area! The nurse was very knowledgeable and…read morepatient. Thank you!

Mike was great coming to Edgewood Tahoe to perform an IV. Had great communication on his way and…read morewas very efficient and personable. Easy booking process as well.