The finleys Center is the best acupuncture and physical therapist in Reno, NV. They are so helpful…read moreand knowledgeable and keep me out of pain

Dr Finley embodies great skill and technique listening to individuals needs…read more She is fantastic at incorporating a variety of treatments. My body is super grateful Thank you for being part of my healing journey.

I give up on this place! I was looking for a new clinic, I…read morecurrently go to Ageless Men's Health, and a friend of mine recommended this place and praises it. I was excited to try this place based on her recommendation and their reviews. I have tried now SIX times to make an appointment and can't get in! I tried three times to use their on-line chat service by filling out a generic form and waited to be contacted as was told by their automatic reply. Nothing!! I tried texting and again no response! I finally just called and after being put on hold for a few minutes, finally spoke to someone. She said I would need labs done first. I told her my labs were just done three weeks ago. She said I could send those along and Caleb would let me know if they were sufficient. The next day, I received an email with the lab paperwork. I immediately replied to the email sending along my blood work then waited. I waited two days and replied to the email again. It has now officially been a week and nothing! No call, no email, no text, NOTHING!! I give up on this place.

Communication with this office is non-existent at best. I truly believe the practice has taken on…read moreso many patients they can no longer keep up, simply because they are the cheapest option for hormone replacement therapy. When I first started with them many years ago they were informative, attentive, and easy to work with. Caleb has been "treating" my thyroid, but after two years since bloodwork I had to call and request they send me for labs...that was two months ago, ZERO follow up. I finally just requested the results thru a new DR. They dont auto update refills and You aren't allowed to call the office to request them. You can only use their online portal to request refills, but good luck finding it on their difficult to navigate website, with the constant chatbot pop-ups. Top this with the fact that you then HAVE to call them to remind them to check for your refill requests. I can go on for days, but these are the most frustrating aspects of this business. My advice, if you have the means, go to a more reputable location. This office is a SOLID example of you get what you pay for. It's amusing that my $50 mothly fee come out like clockwork, it is 100% the ONLY thing this office does consistently.

Went Above and Beyond to Correct My Medical Certificate I…read morecame in for my FAA medical exam intending to get a Class 1 certificate (I had initially created my MedXpress under Class 3 but decided to upgrade). Dr. Highley completed my exam thoroughly and professionally. When we realized after the fact that the class hadn't been updated in the system, he took full responsibility and handled the FAA correction process himself. I received my corrected Class 1 medical certificate by mail without any hassle or additional cost. His integrity and commitment to making things right made all the difference. As a new pilot working toward my ratings, having a Class 1 medical from the start saves me time and money down the road. Highly recommend Dr. Highley to any aviator needing their FAA medical. Professional, thorough, and genuinely cares about getting it right.

Dr Highley is an exceptional physician and truly the best doctor I've ever had! He is incredibly…read moreeasy to talk to and always makes me feel comfortable and never judged. I'm so happy he started Preferred Family Medicine.

My first adventure trying Ketamine and I did not do enough research on my part…read more Initial consult over phone w/Katherine was pleasant as I really liked her on phone and in person as she's genuinely sweet and listens. First consult w/Dr Watson for 30 min was informative on background of drug but didn't really get into 'why' I'm trying it. I did 3 session and each one was worse than the last as Tara the nurse, ie Dr Watson wife, used the needle for IVs as a weapon! 1st session: after treatment she helped me out of chair as said I could be dizzy and was nice and provided water 2nd session: I ended my 'journey' and heard nurse talking loudly even thru headphones and sat alone for 15 min; i pressed 'help' button and asked if possibly she'd forgotten about me and was met w/a snarky comment 'I was with another patient' to which I did hear her talking w/her and after that comment she just let me sit there alone for 10 min alone w/o saying anything so I went to bathroom and front desk asking for water. I asked to speak w/Dr ( for questions re something else) and Tara came out being really sweet, rubbing my back as she must of thought I was gonna complain. 3rd: Nurse Wratchet used same arm for IV as 2-days ago and I asked 'shouldn't you use other arm' she was curt and said 'no'. She couldn't find a vein she claims and jabbed needle into OUTSIDE of elbow and hurt like a mutha!!!Ended up using other arm and my arm was sore for a week as think she hit a ligament or something! End of session she again just opened door, turned on light w/o saying a word, no water offered and left me to sit and never after all the sessions did anyone ever come to ask how I was doing, take vitals or anything. I just walked out into parking lot. As far as they knew I could've been driving home! Overall, since then I've interviewed other clinics in town and they do provide vitals thruout session and chat w/you afterwards and ask you questions and have counselors in staff. I guess this clinic is basically a small, very small 3 staff operation family run business. I might add Nurse Wratchet used a cheap wrist BP cuff which always read high and when I told her my BP is always much lower she scoffed! No vitals during or after treatment. I do not recommend this clinic even tho Katherine is great as is the setup, but the nurse who you must deal with is not fit to be an undertaker in my opinion!

Amazing treatment plan with lovely staff and care. This experience was transformative and…read morerevelatory. Can't recommend enough. Such gratitude for the work they do here.

First time visiting the Women's Health Center and was greeted by friendly knowledgeable staff…read more Considerate and caring, I was able to get all of my needs met. Clean, nice decor. The doctor was awesome and understood those special "Women's health concerns". Very positive experience and hopefully in 3 mo will be able to report positive outcomes.

6/10/2024- Had a…read morefollow up with my nurse practitioner I've been seeing for over five plus years.. Follow up was to go ver the results of my thyroid biopsy and also my echocardiogram .. (over two weeks ago-5/23).. Both results were a relief and no fluid around or near the heart.. and biopsy was benign.. My downgrade of stars- as much as I enjoy my NP over the years, I'm really disappointed with lack of response .. I anxiously awaited the results and even though I read them before it being viewed, I never heard back .. This happened late last year as well.. I called and left messages and no response. I think it's time for me to move on and will be seeing a new MD.. Hopefully, one that will respond in a timely fashion..

Been sitting on this a long time, but Ageless truly deserves it. My first visit was after some…read morequestionable blood work with my primary doctor. I've now been a patient at Ageless for a solid year and I cannot speak highly enough about the staff here. From the beginning they listened to all of my concerns, set very clear expectations, and have been there through every step of the process. This place has truly changed my life and I'll be forever grateful for it.

A year later using this clinic and I am still highly pleased with the care taken at this clinic by…read moreeveryone on the staff. They ask follow up questions, take notes and remember who you are and your goals. I'm very happy with the services they provide and my wife has started here after noticing how well they've done for me, they also have women's services as well. Very affordable to start with them compared to other clinics that try to bankrupt you out the gate. Love the staff here!

Their new business location is quite the upgrade from their old office! Much bigger and they have…read moreadded more providers including a pediatrician. Still decorated with natural/bohemian decor, a very relaxing environment. Her office is decorated like a living room to make you comfortable. Anya is wonderful! She is so caring and thorough and easy to talk to. We love that she answers all your questions and you don't feel rushed at all. She takes her time talking with you and isn't pushy about anything. I love her view on medicine and trying natural therapies first.

BEWARE: ALPINE WELLNESS…read more We were patients at Alpine Wellness for approximately a year and a half, but their conduct became increasingly concerning and we ultimately terminated our family's membership. What started as a concierge medical practice that promised personalized care, transparency, and direct access to providers increasingly felt like a series of additional fees, memberships, and financial commitments that were not clearly disclosed upfront. For example, patients are told lab work is included with the concierge membership, yet there is a $400 charge for the initial lab panel written into the contract. That charge was never proactively explained to us. We first learned about it when it was time to schedule the labs. Communication was another major issue. I found it nearly impossible to communicate directly with Anya or Trevor when I had questions or concerns. Questions were repeatedly routed through the receptionist, and we often received responses about office policies rather than straightforward answers from the providers themselves. The final straw came after my annual lab review and an appointment discussing a plan to improve my health. We discussed treatment recommendations, medications, the costs of those medications, consent forms, medication delivery, and next steps. What was never discussed during that appointment was that moving forward with those recommendations would require approximately $850 per month in additional memberships and a six-month contractual commitment, on top of the $300-per-month concierge membership we were already paying. This was particularly troubling because the recommended medications were standard oral prescriptions that would have been 100% covered by my health insurance. There was no need for the practice to supply or administer the medications, yet accessing the recommended treatment through Alpine required enrolling in additional monthly membership programs. That information came later. When I questioned why such a significant financial commitment had not been disclosed while the treatment plan was actually being presented, I spent weeks trying to get a straightforward answer. Despite multiple emails that included all parties, I was repeatedly routed back through the receptionist and never received a direct explanation from the provider who made the recommendations. For me, the issue ultimately became much bigger than cost. It became an issue of transparency and trust. Between the additional fees, inability to communicate directly with providers when significant concerns arose, and feeling like nearly every step of our care led to another membership or paid service, we no longer felt comfortable continuing with the practice. It became difficult to know whether recommendations were being made solely because they were medically appropriate or because moving forward required purchasing additional services from the practice. At the level of care being recommended to us, our family's costs would have approached $15,000 per year. If a treatment plan requires hundreds of dollars per month in additional memberships and a long-term contractual commitment, I believe that information should be disclosed during the medical appointment when the treatment is being discussed, not afterward when the patient believes the next step is simply completing consent forms and receiving medication. Healthcare requires trust. Patients should be able to trust that significant costs and contractual obligations will be disclosed when healthcare decisions are being made, that providers will communicate directly when serious concerns are raised, and that medical care will not continually be placed behind another paywall. It is incredibly disappointing because we genuinely wanted Alpine Wellness to succeed and had hoped to remain patients long term. Based on our family's experience, however, I would not recommend this practice.

They got me right in, kind and friendly staff, very clean and answered any and all questions. I…read morewill most definitely be returning in the future. Highly recommend

Great staff and beautifully decorated relaxing infusion area! The nurse was very knowledgeable and…read morepatient. Thank you!