The guy running the print shop -- forgot his name -- gave stellar service. Attentive, smart, fast,…read morefriendly, professional, and good deal on business cards. Like, he tried to revise them to produce a good result, and without a bunch of extra charges. Much cheaper than going online. This made a difference in transitioning my career from SWENG to personal trainer.

Private equity playbook . Buy out company, take out debt so PE gets their money first. Keep on…read moreraising prices until they become untenable. 3 ring binders 10x in price. Go to costco/amazon. Close locations when they become unprofitable or more suitable for housing development. Sunnyvale out of business. Fewer and fewer locations. Nobody cares. PE buyouts should have been illegai but too late now.

I just came in here to buy a pack of Avery labels and I love that they price match, because it was…read morecheaper on Amazon. The store is very clean. Customer service is great. The general manager talked to me and my twin sister for a while and he was very friendly. 10 out of 10.

Joelle was such a great help! She explained how the professional printing process worked and helped…read moreease any stresses I had as I had a large order! I left the store feeling so happy with my purchase!

Employees are outstanding at this location. Two recent visits were just great and I was helped and…read moretreated so well in the copier area, printer ink selection and Carla at checkout. I'm making this my Go To stop for sure. Thank you Office Max employees.

I don't know why I don't learn my lesson with this location. Every time I'm here it's just a…read moreheadache. No one ever knows what they're talking about and you'll get 12 different answers for the same question. Today's nonsense: called ahead to see if they offer shrinking services. I explained I had a photo collage poster that I wanted smaller to fit into a scrap book. The gal on the phone said yes they can do that. I get in and the guy behind the counter told me they can't put it through their machine because the photos will come off (which I actually doubt; they're glued down) and when I started asking questions about that he just moved onto another person. I've had mass copies done here and a few other random services but each time it's a hassle. Not to mention their drive up pick up service NEVER works. Every time I call no one answers, or they say they're too busy to come out. Just a disappointing experience every time with their printing services. Always the same guy too. Wears a mask so you can barely hear him, won't even make constant eye contact with customers, acrs so squirrely and all over the place, such a shame they can't get someone more professional in that role.

Emma in the print department was so accommodating and helpful a super young lady…read more She is a True Blue company employee as is Joelle. I was impressed with their talent and expertise in assisting us in a mind blowing experience trying to print from an IPhone, etc.

Hello, I have a complaint about an OfficeMax location that I just left and how unfriendly and…read morepretty much rude my husband and I were treated. I would think that employees would be more customer service oriented and appreciative of having a job at a brick-and-mortar location or any job at any location............and just appreciative that they have a job at all. I am in Glendale AZ and was at the Office Max location below: Office Max Store #6171 Store #6171 7974 WEST BELL ROAD GLENDALE, AZ 85308 (623) 486-2444 3:30 p.m. Mountain time on Wed, 4/9/2025. My husband and I came into the store to see if this location had a TSA Pre-check service (as some locations have discontinued that service). I asked the cashier (did not get her name) and she said they did have that service, but I had to make an appt. I asked if we could make that appt and she said "you have to make it on line, you cannot make it in person", I looked away at my husband and then she said..........do you want to know how to make it online? It wasn't "Well we cannot make it in person as you have to fill out an application online to reserve your spot" (giving me an explanation of why as that would have been nice to know details) The issue I had was the curtness and her attitude as if I was interrupting her when there was no one in the store). I was quite shocked...........to say the least. The attitude was not at all warranted nor was it provoked. I literally just looked at my husband (who was standing behind me away from the cashier) what happened to "Customer Service" There was literally no one in the store at all except 4 employees that I see up at the front of the store. Her attitude was one of......that I was interrupting her and pretty much made us feel like we were bothering her. I came home and called another location near me in Peoria, AZ and I was met with (on the phone) a very nice and giving employee that explained to me why I couldn't make an appt. over the phone or just coming in. Now that is an employee that is going places but the lady at the location above should not be in a customer service position. I did make an appt at the Store #6758 25340 N LAKE PLEASANT PARKWAY PEORIA, AZ 85383 (623) 376-2320 I believe that employee's name was Abigale that helped me on the phone and will go to Office Max again but Never to the location on Bell RD as this is not the 1st time that location has not been a place that I feel comfortable at (not welcoming AT ALL). The 1st time was awhile ago and didnt really think it would happen again but since it did, twice at the same location says alot for either the Management that employ's and trains and/or management themselves for not making sure "checking in" to make sure their employees represent the brand in a Welcome environment. I am sure that is what they get paid for, right?

I needed to transfer some docs to print and my printer is down. The young lady at the copy center…read morehelped me to print off some important business papers. Very pleasant and attentive. Superior business Greeted upon entry nice cool store

Just got my postcards and I paid extra for expedited. They looked great! The staff were so helpful…read moreand efficient. I had print projects done here before and they never disappoint.

I had an amazing experience thanks to Jonathan! He went above and beyond to help me choose the…read morecorrect color printer ink, making sure I got exactly what I needed. While I was there, he also noticed I had an Amazon return and personally walked me over to the return area, explained the process, and made everything quick and easy. It's rare to receive customer service like this these days. Jonathan was friendly, knowledgeable, patient, and truly cared about helping. Employees like him make all the difference. Thank you, Jonathan, for such an outstanding experience--I really appreciate it!

54.00 Dollars for fax takes 17 minutes to send is what it is. But the staff acts like they can't be…read morebothered. I won't come back here.

Came in shortly before closing. I had to print some docs and initiate a fax. Doc printing was…read morecheap, faxes not so much (but FR who requires faxes anymore?!?!). And this fax was big, and faxes are slow. I was not rushed by the employees closing up shop. One of them was my own personal holiday music DJ w the rotation they had playing. Staff was helpful, machines were convenient and it's a great area to get many errands done at once.

I have been using this location for business purposes, such as cards and flyers since 2015. I've…read moreused this location almost exclusively since then. Over the last few months the experience has dramatically shifted from a good experience to a very poor experience. The email communication in which I sent my files over to be printed has gotten very unresponsive after years and years of extreme responsiveness. The other day was the final straw for me. I walked in because it had been almost an hour since I sent over an item to be printed. I came in asking for it, and I was told they need to look and see. They looked and saw it there. By the way, they're all standing around. I was told they were very busy this morning and that it would be another two hours before they can get to it because somebody was in front of me. Again, they were literally all standing around. I told them I didn't want to do business there anymore and not to print it. I also sent this in an email asking them not to print and then I would no longer be doing business there. I received no phone calls. I received no emails of anybody apologizing or anything. Disappointing I wouldn't recommend going here the people have changed and the management has changed

This place is wonderful : the people are very nice and very helpful, they have a notary and all the…read moreoffice equipment you could need. We went there to print out and notarize some out - of-state closing documents, email and overnight the originals back. It seemed daunting, but it was quick and easy. They are very convenient to our Sun City seasonal home. We will definitely be back when we have business to do!

Stopped in to process an Amazon return and the staff was very friendly and helpful. I was in and…read moreout in less than 3 minutes on a weekday about 2pm. The inside was nice and clean. The location is convenient. I would come here again.

Nicole was super kind and helped me get everything done even though I didn't have everything…read moreprepared and came in as a walk-in. She was one of the kindest and most helpful people I've met. God bless her.

Absolute garbage. I showed 20 min early and signed in. Waited until my appt, and then 20 min more…read more Absolute unilateral trash service.Now I'm going to be charged a late fee due this company's failure to show up and provide a service.

stopped by The Mail Shop yesterday and had a great experience. The lady working there was super…read morenice, printed my shipping label for me, and got my package dropped off quick and easy. Whole process was easy peasy. Definitely going to start coming here moving forward instead of ups store

The box I received was a single box the clock was wrapped in a double layer of extremely thin…read morebubble wrap and the clock was in the box lying diagonally with nothing to support it(eg. no packing peanuts to cushion it). Thus it was damaged in shipping.