Two stars because staff was polite but not helpful…read more Imaging Center part of NOW part UCI Medical Take over of Los Alamitos Hospital. Been getting mammograms and x rays here for years. NEW UCI trained staff handed me a 40 pages legal documen after merger... my job is reading contacts and I did not have time except to scan...one sided. Needed simple "pre op chest xray; . Tried to make appointment by phone. Told only walk ins for x-rays..from 8 am-5 PM M-F. Showed up 8/3/26, early. As existing patient all records already on file. Handed prescription; receptionist asked supervisor if "pre op" was sufficient to submit to MediCare for billing; I was told diagnosis was not sufficient to permit x-ray. Told I had to get Doctor to revise prescription. NO OFFER TO CONTACT DR OFFICE and have revised prescription faxed over...Asked for private pay option to avoid having to delay scheduled surgery; NO.. Asked for referral to another x-ray clinic ... NO. UCI trained staff is less than helpful. Appears that unless they can guarantee billing of insurance, you should not waste you time at this facility.

I've had numerous scans here done here- X-rays, ultrasound. They are a small building in the Los Al…read moreMedical center complex. Parking is in the big structure and you pay upon exiting outside at the end of the medical complex. Reasonable. Usually they send me a text ahead of my appt to get checked in which saves time. This time I was required to get registered there at the time of my appt, but Irma made it so easy and quick walking me through everything at her little kiosk. All done via iPad and she made sure to send me the link by text to update my MyChart to save the info and get my test results. I had a lovely student begin my ultrasound scan and her boss followed up and completed it. Everyone I have interacted with here is efficient, courteous and friendly. At times they are crowded but usually not; I have never waited a long time to be seen. Restrooms are available right off one of the waiting rooms and inside the testing area. The waiting room is divided into a few little sections, with comfy enough seating

I loved this imaging center. They were very professional and were able to accommodate me quickly…read more They are all very knowledgeable and kind. I highly recommend this center.

I became claustrophobic after a bad traumatic experience in my first year of college (I was stuck…read morein a cave in Yosemite for a couple of minutes during a field trip).. Beach Imaging Center was able to accommodate with an open MRI. Max, the tech who handles the MRI machine and testing, made the experience smooth and easy. He spent the entire time sitting next to me telling stories about himself, his family, and more. It was awkward at first because I wanted to respond, but was told to relax. I spent majority of the time listening. It was comforting though. I was able to focus more on what he was saying rather than the enviroment, the machine, and flashbacks I was having. Max was super sweet! I appreciate how he went above and beyond to make sure I was comfortable. Thanks Max! This facility is very clean, front staff is friendly, appointment was easy to arrange, and prices are reasonable. Would recommend this location to anyone who needs an MRI, especially if you are claustrophobic! They give you a CD copy of your images as well.

I don't understand the reviews. Of course, the parking lot charge was annoying as they hold the…read morepatients hostage during the course of the MRI. In my case, it took me over 2 hours because I had two concurrent exams inside the machine, so I was charged 6 dollars, but it's a small price to pay to save a life through the MRI. The facility itself wasn't bad, only there was one receptionist who seems to be annoyed working there, questioning me if I have an appointment. I arrived on the dot. After finding me, she doesn't even apologize but hands me the clipboard to fill out the information. My appointment was at 11:15. However I was able to go into the machine at around 12:20 PM. However, you are probably wondering why then, is this review still four yelp stars. Well, I'll tell you. The machine is as comfortable as they can make it, being lit with good airflow. However, I had to be inside the machine for 2 hours. Longer than normal as I need an examination of my cervical and lumbar region. However, the MRI machine is more claustrophobic than I thought. When doing my cervical exam, the ceiling was almost right up to my face. If it weren't for good air flow, I would've probably panicked. I closed my eyes throughout. Once they sent me deeper inside the machine to get my lumbar examined, the ceiling was only a tiny bit higher which made all the difference. I got used to being in the machine. However, I would like to thank LOURDES for being my technician. She made me feel very welcomed and at ease throughout the process. She was very reassuring, and the fact that she is the first person named Lourdes that I have met. Coincidentally, I prayed to our Lady of Lourdes in France a week before asking for some Lourdes water, which cures ailments. What are the coincidences that this technician was named Lourdes? She was also a pro at putting in the bolus of contrast, as I felt 0/10 pain. I didn't even feel the needle going in. She talked to me on the microphone every step of the way before it moved, which was reassuring. She is probably the BEST technician I've ever experienced. She should definitely be recognized for her efforts. Her bedside manner alone raises this facility from one star to four stars. It is incredible. Thanks to the MRI, I was able to get a quick diagnosis within 12 hours, even though she told me 2-3 days. I am able to quickly make an appointment with a surgeon in order to get to the bottom of my ailment.

My doctor referred me here. I was able to easily make appointment. I went in on a Saturday…read moremorning, street parking was a breeze as other offices were not open. Office greeted me and gave me forms to fill out. Super friendly helping me find right size to change into outfit. Cindy was very kind in helping me be comfortable- offered blanket and helped me with lumbar and other knee support. Great experience for an MRI.

Excel Imaging Center is amazing, everyone is very professional, kind,and very nice…read more They guide you through the steps of what will take place for your Imaging process They will make you feel relaxed and let you know that the procedure will be easy and painless I am Grateful to have been assigned to do my Imaging process at Excel Thank you everyone at Excel Imaging Center for your amazing support and dedication

I had my first MRI done at Excel Imaging Center and honestly couldn't have asked for a better…read moreexperience. From the moment I walked in, the staff was professional, welcoming, and genuinely attentive. They took the time to explain the entire process to me in detail before starting, which really helped ease my nerves since it was my first MRI. The technologist checked in with me throughout the exam, made sure I was comfortable, and explained what to expect at each step instead of rushing through it. The office was clean, organized, and ran on time, which I really appreciated. You can tell the staff knows what they're doing and actually cares about patient comfort, not just getting people in and out. My MRI report was sent to me less than 24 hours after my exam and I walked out with a CD. If you're nervous about getting an MRI or just want a place where you're treated with professionalism and respect, I highly recommend Excel Imaging Center.

These 5 Stars go to Mario the person in the back who is actually doing the MRI…read more He was so friendly and very informative. Walking me through the whole process and keeping me informed of what is happening. Plus adding humor to the whole thing really made me relax. Unfortunately I can't say the same for the front desk staff. As a person who manages a medical office I understand what should be expected when you walk in to a place like this. When I stepped in it seemed the main person in the front computer was on the phone while the one in the back was just on the computer. Neither one acknowledged me as I stood there awkwardly not knowing what to do. The one that was on the phone eventually asked me if I had an appt. That was it "no hello welcome" nothing. To me that's just bad manners and terrible customer service. As I was leaving I had to wait for Mario to hand my disc copy of my images and once he gave it to me that was it once the again they were on the phone I wasn't sure if I had to do anything else or if we were done with the appt. I understand being busy and having patients on the phone but a quick "hi welcome take a sit I'll be right with you" goes a long way and more if it's the first time a patient comes in for these exams. Thank you again Mario for your awesome care and amazing customer service!

I hate closed MRI's so I had an open one done at Precise Imaging. Jerry was very accommodating and…read moremade sure I felt comfortable. I really appreciated that. He also offered to sit with me during the scanning which really helped my anxiety. 10/10 would recommend going here under Jerry's care.

I had to come here after an unsatisfactory experience from Excer Urgent care on Lakewood blvd. They…read moretold me they needed a "credit card" when I have full medical coverage! With all the healthcare fraud and breeches...there was so way I was going to do that. The receptionists at ContinuEM were super nice and got me checked in within 5 mins. Never did they ask me for anything financial other than my copay which was expected. Once I saw the doctor, boy was he thorough. He explained what was going on, what to expect and what I was doing that could make things worse. They gave me a steroid pill right there in the office - no need to go to the pharmacy! And they observed me after I took the pills to make sure I didn't have a reaction. It was actually a good thing that Exer didn't work out!

I brought my daughter in last night for a possible toe fracture. I came here because they were open…read morelate. They did X-rays and was told the radiologist wasn't in and they'd confirm with me today if there is a fracture. I've called twice today and still they tell me the report is not back yet. I am baffled. This is supposed to be URGENT care. The receptionist just told me that they could have it ready tomorrow. I have sons who have had fractures and the urgent care place I went to were able to tell me right then and there. I will likely take her to my usual place today and what a waste of time, money and energy spent here.

Nice, easy and quick plus no appt is needed (you can too). Was assigned for xray from my doctor…read moreand told to go here. Went around noon and got couple people in waiting area. Easy check in and quick turnaround to be pull in for xray. Staff are nice, easy going and very accommodating and caring. The place looks old but clean. Parking is plenty since it has their own private lot.

At first my experience at this location was a 5 star, but that went astray so I'll start with the…read moregood story. I went in to get an X-ray and the technician was friendly, helpful, and a Veteran. The quality of care seemed good and he was very empathetic to the pain I was experiencing. When the X-ray results were sent to my doctor's office the results were ready to understand. Being an informed patient I wanted a copy of the images so my doctor told me to contact Medizen to obtain them directly. I called and that's where the lack of service began. It took over 4 minutes to answer my call and I was told to come in, show my ID and they'd burn a CD for me. Instead of possibly obtaining my information first to begin the process they just brushed me off. I went in to get the CD ordered and instead of allowing me to explain why I was there, I was told to sign in. I offered that I wasn't there for imagine, but for records pull and was brushed off again and told to sign in by the heavy set Hispanic front desk assistant. The second lady that helped me was kind and efficient, but hung into my Driver's License after verifying my ID. I didn't get it back until my CD of images was ready. Overall, this could have been a 4 or 5 start experience had the first lady attended to me properly instead of brushing me off. A simple show of appreciation would have avoided this negative review. It isn't about having to sign it, it is about providing good customer service from start to finish. I get that you want to track your service count, but finish we're people too and not just a number.

Amazing everything, pain gone, more energy. Very care and for the acupuncture I didn't even feel…read morethe needles going in!

If you have told me after one appointment I would have reduced pain, increased range of motion, and…read morea sense of all over relief I could have challenged you. Yet that is exactly what I experience at my first visit to SoCal Pro Health. I also took my 18 year old with similar results. Highly recommend this fantastic office with wonderful practitioners. I will be returning to experience other services like acupuncture.

Had an appointment and waited an hour. They said technician was running behind. Then was told it…read morewould be another hour. The waiting room was full of unhappy people waiting for their appointment that turned into a two hour wait. Why make an appointment???? Get it together!!

We were there 5 mins before the appointment, signed in wait 20 mins and told to go up stairs to get…read morethe imaging so the receptionist from up stairs told me that I was late. I explained then she told me the people from down stairs didn't check me in on time so she had to canceled my appointment. And acting like she didn't care about it. Bad service bad attitude, no wonder why this place had a very bad reviews.

Yes, the office was small, but I got fast professional service. I've read some of the previous…read morereviews stating the office was dirty. I think it was due to the office being older.

I am very impressed with Core Imaging Center! Great…read morestaffs,super friendly.the technician is very quick and knowledgeable. Over all, I am very happy with their services!