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    Total Care Imaging Center

    2.9 (94 reviews)
    Closed 9:00 am - 5:00 pm

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    Funny sign in the woman's dressing area.
    Vanessa S.

    I parked behind the building on the street to get free parking. I was late by 10 mins and they didn't have an issue with it. My tech was friendly and quick. The sign over the bathroom was hilarious. I think it's meant for a desk.

    Empty registration area, with a room full of patients waiting to be registered.

    Avoid this place. Front office staff is rude and condescending. 1) I asked if they accepted my insurance as in network, she said ask another department, I have no clue. In the very next sentence she said we accept your insurance in network and we have contracts with them. Odd. 2) I asked how long it would take to get my images. She said at least 1 hour. I said I need to go see my doctor to check on something in the next building. She rudely said "sir IF we call you, you'll miss your opportunity". You just told me it would at least 60 minutes I'll be gone for 2 minutes! I've watched the entire waiting room clear with no call. Are they fast? No. See the photo and judge for yourself... They aren't checking in anyone with people waiting! The radiologist was very friendly. She informed me they were short staffed that day and apologized. Now why couldn't the unapologetic front office be more kind like this? Save yourself the time, go elsewhere, no matter how convenient this place may be. Almost 2 hours later, finally done.

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    12 days ago

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    5 months ago

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    8 months ago

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    11 months ago

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    1 year ago

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    8 months ago

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    1 year ago

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    2 years ago

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    1 year ago

    Efficient, and helpful each time I've visited.staff is kind and will go above and beyond to ensure you have a good experience.

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    4 years ago

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    11 months ago

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    1 year ago

    Great customer service from beginning to end. The staff here make you feel at ease. Highly recommend

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    2 years ago

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    1 year ago

    Amazing facility. Excellent and prompt service. Would definitely recommend it and go here for all of my imaging needs

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    2 years ago

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    2 years ago

    This team is very efficient, caring and consistent. Been going here for my imaging needs for six years and the quality is always high.

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    4 years ago

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    2 years ago

    To this facility. It was a great experience. The staff was super helpful and efficient. The location was clean and inviting.

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    3 years ago

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    4 years ago

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    4 years ago

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    2 years ago

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    3 years ago

    I've been having my Mammograms at this facility for about 5 years!!! Staff is friendly, personable and Efficient!!

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    2 years ago

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    6 years ago

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    3 years ago

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    2 years ago

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    5 years ago

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    4 years ago

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    7 years ago

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    6 years ago

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    10 years ago

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    12 years ago

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    10 years ago

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    Page 1 of 3

    Ask the Community - Total Care Imaging Center

    Review Highlights - Total Care Imaging Center

    Today had a CT Scan at Total Care and it was a great experience.

    Mentioned in 4 reviews

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    Alliance MRI at Los Alamitos Medical Center - Exterior - Building is directly in front of hospital

    Alliance MRI at Los Alamitos Medical Center

    3.3(27 reviews)
    0.2 mi

    I don't understand the reviews. Of course, the parking lot charge was annoying as they hold the…read morepatients hostage during the course of the MRI. In my case, it took me over 2 hours because I had two concurrent exams inside the machine, so I was charged 6 dollars, but it's a small price to pay to save a life through the MRI. The facility itself wasn't bad, only there was one receptionist who seems to be annoyed working there, questioning me if I have an appointment. I arrived on the dot. After finding me, she doesn't even apologize but hands me the clipboard to fill out the information. My appointment was at 11:15. However I was able to go into the machine at around 12:20 PM. However, you are probably wondering why then, is this review still four yelp stars. Well, I'll tell you. The machine is as comfortable as they can make it, being lit with good airflow. However, I had to be inside the machine for 2 hours. Longer than normal as I need an examination of my cervical and lumbar region. However, the MRI machine is more claustrophobic than I thought. When doing my cervical exam, the ceiling was almost right up to my face. If it weren't for good air flow, I would've probably panicked. I closed my eyes throughout. Once they sent me deeper inside the machine to get my lumbar examined, the ceiling was only a tiny bit higher which made all the difference. I got used to being in the machine. However, I would like to thank LOURDES for being my technician. She made me feel very welcomed and at ease throughout the process. She was very reassuring, and the fact that she is the first person named Lourdes that I have met. Coincidentally, I prayed to our Lady of Lourdes in France a week before asking for some Lourdes water, which cures ailments. What are the coincidences that this technician was named Lourdes? She was also a pro at putting in the bolus of contrast, as I felt 0/10 pain. I didn't even feel the needle going in. She talked to me on the microphone every step of the way before it moved, which was reassuring. She is probably the BEST technician I've ever experienced. She should definitely be recognized for her efforts. Her bedside manner alone raises this facility from one star to four stars. It is incredible. Thanks to the MRI, I was able to get a quick diagnosis within 12 hours, even though she told me 2-3 days. I am able to quickly make an appointment with a surgeon in order to get to the bottom of my ailment.

    If you love a company that doesn't care about it's patients, has horrific customer service,…read moreIllegally tries to charge you extra money, even though you've made payment to them & Never returns emails or phone calls, then this is your place!!

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    Alliance MRI at Los Alamitos Medical Center
    Alliance MRI at Los Alamitos Medical Center
    Alliance MRI at Los Alamitos Medical Center

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    UCI Health

    UCI Health

    2.9(7 reviews)
    0.2 mi

    I need to update my review. We spent 40+ days at this hospital. Their care was amazing on every…read morefloor and especially the ICU. I want to thank Mark the respiratory therapist; your demeanor in your kindness is amazing ! @ TRANSPORTATION DEPT: Every day I visited the hospital it was a long sad walk; alone, with only my bible in hand. There was a gentleman who was working his name is Raul; I saw him almost every time I went to the hospital. He had kind and encouraging words this is the gentleman who supported me through my hospice journey ! Thank you, Raul. You are amazing. When you look at my yelp post for the hospital, please know that I have worked HEALTHCARE for over 25 years ! This hospital took amazing care of my family member and I cannot say enough good things about UCI Los Alamitos !!!!!

    I've been dealing with their billing department for almost a year, and it's been a nightmare. They…read morekeep sending me bills that are much higher than the amount listed on my insurance company's Explanation of Benefits (EOB). Even my insurance company has tried contacting them multiple times but had a hard time communicating -- the billing staff barely speak English and seem to have no understanding of what an EOB means. Instead of resolving the issue, they continue to send incorrect bills and even threaten that nonpayment could hurt my credit. It's been extremely stressful and unprofessional. The doctors and nurses at this location are great -- very professional and caring -- but the billing department completely ruins the experience. I strongly recommend avoiding this location until their billing issues are fixed.

    Total Care Imaging Center - diagnosticimaging - Updated May 2026

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