The staff is SO nice and will go out of their way to assist you. Coming from Arizona it's scary…read moretrying out new Dr's. Trial and error they say. Well I got super lucky with this place. Jenny the PA is great. She is so friendly but gets down to business. She asks a bunch of questions and really tried to get to know me. Plus she's the first dr I've ever had that has asked for previous medical records. The office actually called to remind me too. Talk about service! Later on I went in to see in Sasha the ENT. I was so pleased with her and her knowledge. I'm really happy with this place and I recommend it all the way. This will be my go to family dr.

This place is horrible. I waited two weeks to see a doctor and my appointment was canceled on the…read moreday of. I needed medical attention and they gave me no options. I don't recommend the this place.

Dr. Pham is my lucky star when he took over my case after my former doctor retired. He lead my…read morehealth evaluation with a group of doctor specialists. Dr. Pham really took care of me and I'm sincerely grateful for the care and effort that he did. His expertise is highly regarded and recommended. Dr. Vu Phan, I appreciate your dedicated and highly professional care. Words are not enough. From Cynthia YG. Yap

I normally do not write reviews, but I am extremely upset about the care I received at this clinic…read moreand feel others should be aware. I have low bone density and am prescribed an Evenity injection once per month. At my appointment, I was given a warning document for a completely different medication. This level of miscommunication between the doctor and nursing staff is unacceptable. Had I not questioned it, I could have received the wrong injection -- which is very concerning. Although I tried to move past that incident, I later received a prerecorded call cancelling my second dose (scheduled one month later) because I had "missed required lab work." I was never instructed to complete any lab tests prior to my second injection. This lack of communication directly impacted my treatment. Overall, this has been a very troubling experience. Patients should not have to double-check basic medical instructions to ensure their safety. Please be cautious, ask questions, and advocate for yourself or your loved ones -- especially if they cannot do so on their own.

The hubby's second visit today for further testing. All the tests took about 3 hrs...... omg it's a…read morelot but needs to be done. Testing requires No meds and has to be fasting / but his diabetic and it was ok to take his meds with the smallest amount of water. 1st echocardiogram, or "echo", is a scan used to look at the heart and nearby blood vessels. It's a type of ultrasound scan. 2nd nuclear stress tests, one is able to obtain perfusion images of the heart muscle and therefore get an idea if blocked heart vessels may be present 3rd A cardiac stress test is a cardiological examination that evaluates the cardiovascular system's response to external stress Lastly: He needs to wear a heart holter monitor more intensely for a week. This one is called a Spider mobile cardiac telemetry monitor. Via electrodes worn on your chest, the heart monitor automatically captures and transmits irregular heartbeats, whether or not you are feeling any symptoms. The whole experience was good just long....See ya in 2 weeks for results.

Ive had it with these people. I had to wait six hours, just to make an appointment. Waiting six…read morehours is insulting as hell. All I needed was a prescription, to be honored. I had one more prescription for a non controlled substance. To be number ten or eleven in line, is frustrating, counterproductive and insulting. I went to an urgent care, got my script, which my Dr, Dr. Glovaci refused to honor, although I had one more refill. I am going back to CARDIOVASCULAR CARE OF LOS ALAMITOS, where you can ACTUALLY GET THROUGH ON THE PHONE, without the INSULTING SIX HOUR WAIT.

ERICA is the worst staff here Dr.Brown is the best but he dont deserve a staff like Erica she told…read moreme straight up that i need to look for my new neurologist doctor if i keep canceling my appointment even though i called a day ahead of time of my appointment and i did cancelled my appointment due of emergency related to work. They used to have a good med assistant before but its all gone niw and they're really PROFESSIONAL. Not like Erica she is really unprofessional...

Dr. Brown is good. Regrettably, the front desk named Erica…read morehas adversely impacted the doctor's reputation. Erica is known by deficiencies in customer service, notably in the accurate coordination of appointments. Instances of overlooked follow-up appointments and attributing responsibility to patients during elucidation of the treatment plan were encountered, detracting from an otherwise clinically sound encounter. Erica is not capable of handling this job. Due to her performance, I find even awarding a 'One-Star' rating to be overly generous. I would opt for a '0-Star' rating if possible.

I had to come here after an unsatisfactory experience from Excer Urgent care on Lakewood blvd. They…read moretold me they needed a "credit card" when I have full medical coverage! With all the healthcare fraud and breeches...there was so way I was going to do that. The receptionists at ContinuEM were super nice and got me checked in within 5 mins. Never did they ask me for anything financial other than my copay which was expected. Once I saw the doctor, boy was he thorough. He explained what was going on, what to expect and what I was doing that could make things worse. They gave me a steroid pill right there in the office - no need to go to the pharmacy! And they observed me after I took the pills to make sure I didn't have a reaction. It was actually a good thing that Exer didn't work out!

I brought my daughter in last night for a possible toe fracture. I came here because they were open…read morelate. They did X-rays and was told the radiologist wasn't in and they'd confirm with me today if there is a fracture. I've called twice today and still they tell me the report is not back yet. I am baffled. This is supposed to be URGENT care. The receptionist just told me that they could have it ready tomorrow. I have sons who have had fractures and the urgent care place I went to were able to tell me right then and there. I will likely take her to my usual place today and what a waste of time, money and energy spent here.

In 2015 I suffered a hemorrhagic stroke. I was in the hospital for several months and in that time,…read moreDr. Yafeh became like an extended family member. She is more than just a neurologist or doctor, she truly cares about her patients. You never feel like you are being rushed or that she needs to move on to her next patient. Dr. Yafeh always gives you her undivided attention, listens, and ask questions. I feel very seen and heard, and that is priceless! Having a stroke at age 42 was the scariest thing that has ever happened to me. Dr. Yafeh has been a key factor on my road to recovery. Additionally, the entire office staff at NeuroMedical Group are incredibly helpful and friendly.

Apparently all the reviews about their scheduling/desk staff is correct. I kept trying to use their…read more"hold my place in line" feature when calling in and never get a call back. After a week of this, I finally opted to just sit on hold. Turns out they never have a massive queue, the wait is never more than a few minutes. But the staff is an absolute nightmare. Today I spoke with "Hamza" and he talked really quietly unless he was talking over me (which he did the whole time) and refused to make any changes after I explained I have an Auditory Processing Disorder. He then put me on hold to speak to a colleague, left me on hold for nearly 10 minutes then returned to say I needed to send an email. I don't have an email address for them and when I asked why he couldn't schedule me if he's a scheduling operator is because his colleague said they needed my referral first. I told him I have a PPO and don't need one but I can provide contact for the 3 doctors that made the reco I speak to a neurologist if they need. He said his colleague thought I had an HMO - I asked why he would think that and he didn't answer just said he would schedule me. I asked with who and he gave a name I didn't recognize. I asked him to stop, please because it was clear there'd been some miscommunication. He hadn't even taken my insurance so he'd be scheduling blind AND I was calling to get the availability for a specific neurologist at their location. When he again interrupted and reverted to speaking at an inconsistent pace/volume I stated this clearly wasn't working and asked if he could transfer me to someone else. He said yes, put me back on hold, and then rerouted me to the main menu instead. With no other option I re-entered the queue for scheduling operators only to wait my turn and be hung up on. I have since called back at least 5 times, and tried an alternate number for the office I found online. Every time, I wait in the queue, and then when my turn comes, I'm hung up on. I'm sure Hamza thinks he's hilarious but I will be reporting the behavior to my insurance company, and the ADA at bare minimum. I guarantee this behavior is not limited to his phone interactions and if this is how he treats someone with an APD, I cannot imagine how he treats stroke survivors and those with significant cognitive impairment.

A year ago I called Dr Kim with a bought of Flu like symptoms but could not afford to call out sick…read moreat work I asked for Tamaflu over the phone and she prescribed it to me, over the phone! A month later I went to get checked out and Dr Kim performed some blood tests from A-Zinc, she found some deficiencies in a few key minerals and vitamins so she prescribed some vitamins and a couple of meetings with the nutritionist, told them that I don't eat until the afternoon most Work days and survive on coffee alone. I started eating better and laid off some coffee then Dr Kim prescribed a 10-Day Detox, I wasn't heavy but I was "skinny fat"! The Detox plus the nutritionist got me eating the Right foods including Breakfast. I threw my arm out to the point I couldn't lift it without severe pain, went to Dr. Kim and she scheduled an MRI on my shoulder STAT and that discovered Two Fully Torn tendons requiring Surgery and today my shoulder is stronger than my other one. Recently all was good yet Dr Kim recommended testosterone injections to prevent mental fog, improve my chances of not developing mental disease and increase my vitality, it wasn't how long I could live but the Quality of the Life I have remaining that she wanted to focus on. Four months later I feel like a young man, I no longer have fits of rage, I have a spring in my step, and I just feel younger! Dr Kim referred to me as The Six Million Dollar Man and I cannot thank Dr Kim for my Quality of Life I Now Lead! Thank you Dr. Kim Loomis!! Robb Welch

Rude, moody and condescending. Saw her for about 20 years and the first time I brushed it off as…read moreher having a bad day. It happened again and felt I didn't need to go see a doctor leaving feeling worse than when I came in.

The hubby had an incident today, got scratched and possibly bitten by a feral cat.... And rushed…read morehere just in case (possible infection) We were brought back right away.... The medical provider helped us in a timely matter. ( so sorry I forgot her name) she was great and the staff. The care quality top notch. Thank you

It took far too long for my Husband to be seen…read more A senior citizen female asked how long it would be until she was seen because she needs to eat and they had no ETA for her and couldn't see her sooner than other patients. Ending up here was not by choice. Our insurance no longer covers Carbon Health on Valley View and Ball. Refrigerated soda water and coffee were available. However, no snacks to offer the senior citizen female. She may need to eat to take her meds on time.