Two stars because staff was polite but not helpful…read more Imaging Center part of NOW part UCI Medical Take over of Los Alamitos Hospital. Been getting mammograms and x rays here for years. NEW UCI trained staff handed me a 40 pages legal documen after merger... my job is reading contacts and I did not have time except to scan...one sided. Needed simple "pre op chest xray; . Tried to make appointment by phone. Told only walk ins for x-rays..from 8 am-5 PM M-F. Showed up 8/3/26, early. As existing patient all records already on file. Handed prescription; receptionist asked supervisor if "pre op" was sufficient to submit to MediCare for billing; I was told diagnosis was not sufficient to permit x-ray. Told I had to get Doctor to revise prescription. NO OFFER TO CONTACT DR OFFICE and have revised prescription faxed over...Asked for private pay option to avoid having to delay scheduled surgery; NO.. Asked for referral to another x-ray clinic ... NO. UCI trained staff is less than helpful. Appears that unless they can guarantee billing of insurance, you should not waste you time at this facility.

I've had numerous scans here done here- X-rays, ultrasound. They are a small building in the Los Al…read moreMedical center complex. Parking is in the big structure and you pay upon exiting outside at the end of the medical complex. Reasonable. Usually they send me a text ahead of my appt to get checked in which saves time. This time I was required to get registered there at the time of my appt, but Irma made it so easy and quick walking me through everything at her little kiosk. All done via iPad and she made sure to send me the link by text to update my MyChart to save the info and get my test results. I had a lovely student begin my ultrasound scan and her boss followed up and completed it. Everyone I have interacted with here is efficient, courteous and friendly. At times they are crowded but usually not; I have never waited a long time to be seen. Restrooms are available right off one of the waiting rooms and inside the testing area. The waiting room is divided into a few little sections, with comfy enough seating

Accompanied my wife to this Labcorp for the first time, located on the second floor of a medical…read morebuilding. The waiting area was clean with many people waiting, the patients seemed to be helped professionally and process moving fairly efficiently. Like most of us, my wife does not enjoy getting blood drawn, but she said the staff was courteous and competent. Tip: My wife had a 10am appointment, we arrived around 9:40, it was very busy with many people waiting. She was called at 9:50 so appointment really helped. Parking: paid lot but we were able to find 2-hour street parking next to the Thrift store across the street at 9:30am on a Monday.

Labcorp is located on the second floor. This is my second time visiting this location…read more Unless you arrive early, expect a crowd and limited parking. Booking an appointment ahead of time is definitely recommended. My appointment was at 10 a.m. During check-in at the kiosk, it gave me the option to reschedule due to their busy schedule or to "continue." I chose to continue and told myself I'd wait about 20 minutes before considering rescheduling. Surprisingly, about 5 minutes later, I received a text saying, "Your Labcorp technician is ready to see you. Please proceed to the Labcorp check-in area and your name will be called shortly." I went to the lobby, where the front desk staff verified my information and told me they'd be with me soon. My name was called a little over 20 minutes later, and the actual blood draw took less than 5 minutes. Arrive about 15 minutes before your appointment so you'll have enough time to find parking. Friendly and professional staff overall.

Efficient and professional service always. I go here for all my tests that the doctor orders.read more

I come to ABC on Katella all the time due to a lot of health issues and I would definitely…read morerecommend it. Never had a bad time and she's so kind!

I don't understand the reviews. Of course, the parking lot charge was annoying as they hold the…read morepatients hostage during the course of the MRI. In my case, it took me over 2 hours because I had two concurrent exams inside the machine, so I was charged 6 dollars, but it's a small price to pay to save a life through the MRI. The facility itself wasn't bad, only there was one receptionist who seems to be annoyed working there, questioning me if I have an appointment. I arrived on the dot. After finding me, she doesn't even apologize but hands me the clipboard to fill out the information. My appointment was at 11:15. However I was able to go into the machine at around 12:20 PM. However, you are probably wondering why then, is this review still four yelp stars. Well, I'll tell you. The machine is as comfortable as they can make it, being lit with good airflow. However, I had to be inside the machine for 2 hours. Longer than normal as I need an examination of my cervical and lumbar region. However, the MRI machine is more claustrophobic than I thought. When doing my cervical exam, the ceiling was almost right up to my face. If it weren't for good air flow, I would've probably panicked. I closed my eyes throughout. Once they sent me deeper inside the machine to get my lumbar examined, the ceiling was only a tiny bit higher which made all the difference. I got used to being in the machine. However, I would like to thank LOURDES for being my technician. She made me feel very welcomed and at ease throughout the process. She was very reassuring, and the fact that she is the first person named Lourdes that I have met. Coincidentally, I prayed to our Lady of Lourdes in France a week before asking for some Lourdes water, which cures ailments. What are the coincidences that this technician was named Lourdes? She was also a pro at putting in the bolus of contrast, as I felt 0/10 pain. I didn't even feel the needle going in. She talked to me on the microphone every step of the way before it moved, which was reassuring. She is probably the BEST technician I've ever experienced. She should definitely be recognized for her efforts. Her bedside manner alone raises this facility from one star to four stars. It is incredible. Thanks to the MRI, I was able to get a quick diagnosis within 12 hours, even though she told me 2-3 days. I am able to quickly make an appointment with a surgeon in order to get to the bottom of my ailment.

My doctor referred me here. I was able to easily make appointment. I went in on a Saturday…read moremorning, street parking was a breeze as other offices were not open. Office greeted me and gave me forms to fill out. Super friendly helping me find right size to change into outfit. Cindy was very kind in helping me be comfortable- offered blanket and helped me with lumbar and other knee support. Great experience for an MRI.

Receptionist- 2/5 (friendly with the men, not me)…read more EMG Tech- 5/5 explained everything in detail before she did anything, and why. Even expressed how it feels to different patients. aka, she's amazing. Dr. 4/5 Sorry Doc, I had to remove a star for how bad it hurt me. I have no way of knowing if it should or shouldn't feel like it did. I wasn't prepared for the pain it caused me. Otherwise, he's friendly (bedside manners a 5+), smiles (this reassures a patient), he warns you prior to needle stick. More to come

I signed up for a physical... and boy was I in for a treat…read more.. To begin, I made the decision to see Doctor Chaudhary based on a cursory glance at her reviews on Zocdoc. She seemed to have good reviews so I went ahead and booked with her. When I arrived 10 minutes early to fill out first-time paperwork, I was astonished that there were so many people filling the small waiting room. "Oh well," I thought. "Must be a popular place." I repressed my concern. About an hour-and-a-bit later, after I'd long-finished my paperwork and the room had only gained more waiting patrons, another lady entered and had a "quiet" discussion with the woman up front which shortly thereafter led to her being admitted into the back to see the doctor. Mind you, they were already an hour and some change late to my appointment that I was 10 minutes early to. I tend to pride myself on patience because I know that sometimes things go awry and people could use the emotional space to do their jobs but that irked me a bit. So I approached and asked how long it would be before I could be seen. I was assured I'd be next. As per my recollection, at this point, one or two people who had shown up after me (and had appointment times after mine according to the sign-in sheet) had been admitted. I was getting annoyed. Oddly, a representative and rather pleasant fellow from Astra Zeneca had entered the office presumably for a meeting. After waiting far less time than I, he seemed to decide that he would never be seen and he made his way out without ever even being engaged by an employee. About an hour-and-forty-five minutes after my appointment time was scheduled for, I was brought back into a room where I refreshed my disposition on the assumption that they were having an off day and trying to make the best of it. I then went through the typical routine with the nurse... and then I waited another 20-30 minutes. When the doctor finally entered, she seemed nice enough but was noticeably NOT Dr. Chaudhary. I can't quite remember her name but it wasn't the Doctor I'd signed up for. She seemed nice enough, rather chatty... but in a funny and well-humored sort of way. She rattled on for a bit about signing up for more services through them and put her stethoscope on me. Then continued to talk about eating healthy... then without skipping a beat she thanked me for coming and went to make her escape. I interrupted her to remind her I was here for a physical. She asked me what I thought a physical was and peppered in a couple more jokes then indicated she was continuing on her way out. We were both laughing, but I was as of yet unsatisfied. And so awkwardly, I felt it necessary to interject further. "I know it's funny that I have to say this, but usually when I get a physical they have me undress and check around a bit to make sure everything's okay." She then made a joke about rectal exams being outdated. This was getting real weird. I didn't want a rectal exam. I wanted to be checked out, not just talked at. Needless to say, I didn't leave feeling they'd done their job. At minimum she hadn't answered the 2 questions I'd come prepared with. Shortly thereafter, in the waiting room and still feeling unsatisfied, I asked the receptionist what a physical usually entails. I gathered she might have known that I was suspicious of what they were up to and was careful how she responded. I dispensed with the tip-toeing and just told her straight up that all the physicals I'd ever had involved more poking around and checking me out and that none of these things had happened. She told me that physicals are sometimes done in multiple parts. Perhaps she was right. I'm not entirely sure. All I know is that spending 3 hours at the doctor's office for someone to tell me to eat healthier and put a stethoscope on my back was an egregious waste of my time. Later on, I did a quick google search to make sure I wasn't going crazy: According to that quick google search (and my numerous past experiences) "During your physical exam, your doctor will evaluate your general overall appearance, and perform head, neck, abdominal, neurological, dermatological, and extremities exam. He will check for any abnormalities or signs of disease or illness." Did any of these things happen? No. Instead, a doctor (a different one than the one I booked with) offered a less-than-sufficient engagement. I walked out with little more than what I could've gained watching a Jenny Craig advertisement and a whole lot of frustration. Few times in my life have I left a purely negative review. Normally, I feel that companies deserve to be let off the hook because it's so easy to type away and ruin a reputation. I take this very very seriously and don't make the decision to leave a review like this lightly. -- My take on this is I would recommend people go elsewhere. This place already seems to have too many people to deal with and may not treat you respectfully.

I was able to get an early morning 8:30 am appt over the internet the night before. Fabulous. I…read morearrived and filled out forms, was taken to the back and seen waited about 15 mins., closer to 9am. Dr Chaudhary was a bit cautious and said it was due to having never seen me before. Understandable. Overall, the service was fast and efficient. She seemed to be concerned and asked all the pertinent questions. I would recommend this doctors office because the process is good and I was in and out practically.

I'm a 76yo Viet Nam veteran. I get excellent care from the LB VA hospital. I recently fell off a…read moreladder and sprained and strained muscles. Non Emergency VA wait time was 3 days. VA has an Urgent Care alternative. I called Urgent Care Pros, and got in right away. I was processed through treatment with efficiency and care. UC Pros had my X-rays examined by their O.D. bone specialist right away. I sent their O.D. findings to the VA and got an appointment right away. My care by Janny and Michelle was excellent. The entire office staff is attentive and efficient. If I could give more than 5 stars, I would.

The hubby had an incident today, got scratched and possibly bitten by a feral cat.... And rushed…read morehere just in case (possible infection) We were brought back right away.... The medical provider helped us in a timely matter. ( so sorry I forgot her name) she was great and the staff. The care quality top notch. Thank you

Today I had a procedure here that had me interacting with the Speech Therapy and Radiology Depts…read more Namely, Natalie (an angel) from S.T. and some very friendly and competent folks from Radiology. I did not get their names nor the attending Doctor, but they were all great. All I can say is, I got the hard information I needed and have needed for months about what I may be dealing with. Natalie spends a LOT of time with her patients, explaining what her preliminary findings are, based on her expertise, taking questions (and you can ask as many as you want - there's NO rush) and really filling in the blanks, arming you with knowledge to be able to go back to your specialist doctors and ask intelligent questions. All in all, a very good day with a take-charge crew who make it easy to get your appointment tasks done. I very much apprciate the level of care I received today!

I need to update my review. We spent 40+ days at this hospital. Their care was amazing on every…read morefloor and especially the ICU. I want to thank Mark the respiratory therapist; your demeanor in your kindness is amazing ! @ TRANSPORTATION DEPT: Every day I visited the hospital it was a long sad walk; alone, with only my bible in hand. There was a gentleman who was working his name is Raul; I saw him almost every time I went to the hospital. He had kind and encouraging words this is the gentleman who supported me through my hospice journey ! Thank you, Raul. You are amazing. When you look at my yelp post for the hospital, please know that I have worked HEALTHCARE for over 25 years ! This hospital took amazing care of my family member and I cannot say enough good things about UCI Los Alamitos !!!!!

Chris was so kind over the phone when helping me set up an appointment. I was a little worried from…read morethe one-star reviews, but their experiences weren't mine. I made sure to arrive 10 minutes early to fill out any paperwork. Chris was at the front and checked me in. He also did the X-rays, and there was no slamming of doors (as some previously stated). He was friendly, knowledgeable, informative, and kind to me. I would come here again if I ever needed to.

Office Experience: Came in at 9:16 am left at 9:37 am. They have you fill out personal information…read moreand acknowledge HIPPA which is standard. The office is clean, spacious and organized. Type of Care: I went in to get x-ray to start on braces. Care Quality: The technician I had was professional and experienced. He explained the procedure slowly, overall what needed to be done, what to expect and step by step. Pricing: Affordable. They also give you an itemized receipts with dental code. Honestly was little scared away by the 1-star comment over the year but I went anyways. Turned out to be a pleasant and efficient experience. Tips: Be at least 10 minutes early to your appointment so you give them ample time to process your check-in.