As rare as a Blue-Eyed Elephant. I know sometimes Mondays can be very hectic. I had to make an…read moreappointment for my BMP. The person that helped me "KARI" was soooo professional & helpful getting my appointment set up. As easy as it seems sometimes people can also be very non-professional on the phone. WHAT A GREAT HIRE. Daniel Fisher.

Amazing customer service from Jay D. in medical records. His efficiency, patience, and kind soul…read moremade the process smooth and effortless. Your level of care and concern does go above and beyond which makes all the difference to the clients and customers. Thank you for all you do for your patients and care team.

Accompanied my wife to this Labcorp for the first time, located on the second floor of a medical…read morebuilding. The waiting area was clean with many people waiting, the patients seemed to be helped professionally and process moving fairly efficiently. Like most of us, my wife does not enjoy getting blood drawn, but she said the staff was courteous and competent. Tip: My wife had a 10am appointment, we arrived around 9:40, it was very busy with many people waiting. She was called at 9:50 so appointment really helped. Parking: paid lot but we were able to find 2-hour street parking next to the Thrift store across the street at 9:30am on a Monday.

This was my second time coming here. The first time I walked in and told myself I would never do…read morethat again, lol. This time I made an appointment and was in and out within five minutes. So I definitely recommend scheduling ahead. I deducted one star because the restroom only has a hand dryer and no paper towels. I find it unsanitary, especially in a medical office where patients are providing urine samples. There should be paper towels available so people can dry their hands and open the door properly. Also, parking is in a paid lot.

Efficient and professional service always. I go here for all my tests that the doctor orders.read more

I come to ABC on Katella all the time due to a lot of health issues and I would definitely…read morerecommend it. Never had a bad time and she's so kind!

I don't understand the reviews. Of course, the parking lot charge was annoying as they hold the…read morepatients hostage during the course of the MRI. In my case, it took me over 2 hours because I had two concurrent exams inside the machine, so I was charged 6 dollars, but it's a small price to pay to save a life through the MRI. The facility itself wasn't bad, only there was one receptionist who seems to be annoyed working there, questioning me if I have an appointment. I arrived on the dot. After finding me, she doesn't even apologize but hands me the clipboard to fill out the information. My appointment was at 11:15. However I was able to go into the machine at around 12:20 PM. However, you are probably wondering why then, is this review still four yelp stars. Well, I'll tell you. The machine is as comfortable as they can make it, being lit with good airflow. However, I had to be inside the machine for 2 hours. Longer than normal as I need an examination of my cervical and lumbar region. However, the MRI machine is more claustrophobic than I thought. When doing my cervical exam, the ceiling was almost right up to my face. If it weren't for good air flow, I would've probably panicked. I closed my eyes throughout. Once they sent me deeper inside the machine to get my lumbar examined, the ceiling was only a tiny bit higher which made all the difference. I got used to being in the machine. However, I would like to thank LOURDES for being my technician. She made me feel very welcomed and at ease throughout the process. She was very reassuring, and the fact that she is the first person named Lourdes that I have met. Coincidentally, I prayed to our Lady of Lourdes in France a week before asking for some Lourdes water, which cures ailments. What are the coincidences that this technician was named Lourdes? She was also a pro at putting in the bolus of contrast, as I felt 0/10 pain. I didn't even feel the needle going in. She talked to me on the microphone every step of the way before it moved, which was reassuring. She is probably the BEST technician I've ever experienced. She should definitely be recognized for her efforts. Her bedside manner alone raises this facility from one star to four stars. It is incredible. Thanks to the MRI, I was able to get a quick diagnosis within 12 hours, even though she told me 2-3 days. I am able to quickly make an appointment with a surgeon in order to get to the bottom of my ailment.

If you love a company that doesn't care about it's patients, has horrific customer service,…read moreIllegally tries to charge you extra money, even though you've made payment to them & Never returns emails or phone calls, then this is your place!!

Receptionist- 2/5 (friendly with the men, not me)…read more EMG Tech- 5/5 explained everything in detail before she did anything, and why. Even expressed how it feels to different patients. aka, she's amazing. Dr. 4/5 Sorry Doc, I had to remove a star for how bad it hurt me. I have no way of knowing if it should or shouldn't feel like it did. I wasn't prepared for the pain it caused me. Otherwise, he's friendly (bedside manners a 5+), smiles (this reassures a patient), he warns you prior to needle stick. More to come

I signed up for a physical... and boy was I in for a treat…read more.. To begin, I made the decision to see Doctor Chaudhary based on a cursory glance at her reviews on Zocdoc. She seemed to have good reviews so I went ahead and booked with her. When I arrived 10 minutes early to fill out first-time paperwork, I was astonished that there were so many people filling the small waiting room. "Oh well," I thought. "Must be a popular place." I repressed my concern. About an hour-and-a-bit later, after I'd long-finished my paperwork and the room had only gained more waiting patrons, another lady entered and had a "quiet" discussion with the woman up front which shortly thereafter led to her being admitted into the back to see the doctor. Mind you, they were already an hour and some change late to my appointment that I was 10 minutes early to. I tend to pride myself on patience because I know that sometimes things go awry and people could use the emotional space to do their jobs but that irked me a bit. So I approached and asked how long it would be before I could be seen. I was assured I'd be next. As per my recollection, at this point, one or two people who had shown up after me (and had appointment times after mine according to the sign-in sheet) had been admitted. I was getting annoyed. Oddly, a representative and rather pleasant fellow from Astra Zeneca had entered the office presumably for a meeting. After waiting far less time than I, he seemed to decide that he would never be seen and he made his way out without ever even being engaged by an employee. About an hour-and-forty-five minutes after my appointment time was scheduled for, I was brought back into a room where I refreshed my disposition on the assumption that they were having an off day and trying to make the best of it. I then went through the typical routine with the nurse... and then I waited another 20-30 minutes. When the doctor finally entered, she seemed nice enough but was noticeably NOT Dr. Chaudhary. I can't quite remember her name but it wasn't the Doctor I'd signed up for. She seemed nice enough, rather chatty... but in a funny and well-humored sort of way. She rattled on for a bit about signing up for more services through them and put her stethoscope on me. Then continued to talk about eating healthy... then without skipping a beat she thanked me for coming and went to make her escape. I interrupted her to remind her I was here for a physical. She asked me what I thought a physical was and peppered in a couple more jokes then indicated she was continuing on her way out. We were both laughing, but I was as of yet unsatisfied. And so awkwardly, I felt it necessary to interject further. "I know it's funny that I have to say this, but usually when I get a physical they have me undress and check around a bit to make sure everything's okay." She then made a joke about rectal exams being outdated. This was getting real weird. I didn't want a rectal exam. I wanted to be checked out, not just talked at. Needless to say, I didn't leave feeling they'd done their job. At minimum she hadn't answered the 2 questions I'd come prepared with. Shortly thereafter, in the waiting room and still feeling unsatisfied, I asked the receptionist what a physical usually entails. I gathered she might have known that I was suspicious of what they were up to and was careful how she responded. I dispensed with the tip-toeing and just told her straight up that all the physicals I'd ever had involved more poking around and checking me out and that none of these things had happened. She told me that physicals are sometimes done in multiple parts. Perhaps she was right. I'm not entirely sure. All I know is that spending 3 hours at the doctor's office for someone to tell me to eat healthier and put a stethoscope on my back was an egregious waste of my time. Later on, I did a quick google search to make sure I wasn't going crazy: According to that quick google search (and my numerous past experiences) "During your physical exam, your doctor will evaluate your general overall appearance, and perform head, neck, abdominal, neurological, dermatological, and extremities exam. He will check for any abnormalities or signs of disease or illness." Did any of these things happen? No. Instead, a doctor (a different one than the one I booked with) offered a less-than-sufficient engagement. I walked out with little more than what I could've gained watching a Jenny Craig advertisement and a whole lot of frustration. Few times in my life have I left a purely negative review. Normally, I feel that companies deserve to be let off the hook because it's so easy to type away and ruin a reputation. I take this very very seriously and don't make the decision to leave a review like this lightly. -- My take on this is I would recommend people go elsewhere. This place already seems to have too many people to deal with and may not treat you respectfully.

I was able to get an early morning 8:30 am appt over the internet the night before. Fabulous. I…read morearrived and filled out forms, was taken to the back and seen waited about 15 mins., closer to 9am. Dr Chaudhary was a bit cautious and said it was due to having never seen me before. Understandable. Overall, the service was fast and efficient. She seemed to be concerned and asked all the pertinent questions. I would recommend this doctors office because the process is good and I was in and out practically.

The hubby had an incident today, got scratched and possibly bitten by a feral cat.... And rushed…read morehere just in case (possible infection) We were brought back right away.... The medical provider helped us in a timely matter. ( so sorry I forgot her name) she was great and the staff. The care quality top notch. Thank you

Wait time was horrible, I arrived at 3pm my appt was at 3:15 and I was attended at 4:30pm! Waited…read moreover an hour and a half! Doctor rushed the visit, she physically hurt me in the process and wasn't very gentle. She rushed the exam and didn't walk me through what she was going to do which was very weird to me considering she was checking private areas. Will not be coming back here.

I need to update my review. We spent 40+ days at this hospital. Their care was amazing on every…read morefloor and especially the ICU. I want to thank Mark the respiratory therapist; your demeanor in your kindness is amazing ! @ TRANSPORTATION DEPT: Every day I visited the hospital it was a long sad walk; alone, with only my bible in hand. There was a gentleman who was working his name is Raul; I saw him almost every time I went to the hospital. He had kind and encouraging words this is the gentleman who supported me through my hospice journey ! Thank you, Raul. You are amazing. When you look at my yelp post for the hospital, please know that I have worked HEALTHCARE for over 25 years ! This hospital took amazing care of my family member and I cannot say enough good things about UCI Los Alamitos !!!!!

I've been dealing with their billing department for almost a year, and it's been a nightmare. They…read morekeep sending me bills that are much higher than the amount listed on my insurance company's Explanation of Benefits (EOB). Even my insurance company has tried contacting them multiple times but had a hard time communicating -- the billing staff barely speak English and seem to have no understanding of what an EOB means. Instead of resolving the issue, they continue to send incorrect bills and even threaten that nonpayment could hurt my credit. It's been extremely stressful and unprofessional. The doctors and nurses at this location are great -- very professional and caring -- but the billing department completely ruins the experience. I strongly recommend avoiding this location until their billing issues are fixed.

Chris was so kind over the phone when helping me set up an appointment. I was a little worried from…read morethe one-star reviews, but their experiences weren't mine. I made sure to arrive 10 minutes early to fill out any paperwork. Chris was at the front and checked me in. He also did the X-rays, and there was no slamming of doors (as some previously stated). He was friendly, knowledgeable, informative, and kind to me. I would come here again if I ever needed to.

Office Experience: Came in at 9:16 am left at 9:37 am. They have you fill out personal information…read moreand acknowledge HIPPA which is standard. The office is clean, spacious and organized. Type of Care: I went in to get x-ray to start on braces. Care Quality: The technician I had was professional and experienced. He explained the procedure slowly, overall what needed to be done, what to expect and step by step. Pricing: Affordable. They also give you an itemized receipts with dental code. Honestly was little scared away by the 1-star comment over the year but I went anyways. Turned out to be a pleasant and efficient experience. Tips: Be at least 10 minutes early to your appointment so you give them ample time to process your check-in.