Some replied right away. This made it easy for us to schedule our services. The nails look great…read moreand the services were top notch!

I walked in, they accepted my request for a gel pedicure. Waiting about 10-15 min until Diane was…read moreable to help me. She did really good work. A lot of attention to detail. We had moments of conversation as I don't like to be in my phone the entire time and it was nice to chat a bit. Diane wasn't judgmental as I cringe a little from having ticklish feet when they scrub. I also have a flare of plantar fasciitis and the foot massage was quite lovely. The salon was clean, new tools were utilized, Diane wore gloves the entire time. I'm looking working to coming back. I will call next time to schedule an appointment as they were consistently busy. Thanks for a satisfying first visit Aqua Nail!

I've been coming here for years, and I still love the service and staff. Jenny is my hero because…read moreshe can always take care of my severely ingrown toenails without any pain. All of the ladies do a very good job! I will keep coming here as long as they let me I always do the Relax pedicure, but I do like to spoil myself with the Rejuvenate pedicure for the extra massage, collagen cream, and warm neck wrap for my neck and shoulder tension. By far my favorite nail salon ever. Sophie (owner) is so personable and talented! Highly recommend her salon! The prices really haven't been adjusted since I've been coming. And you can have a complimentary beverage of your choice!

I'm a returning customer at Your Beauty and Nails, and every visit reminds me why I keep coming…read moreback! The salon is always spotlessly clean, organized, and welcoming, which makes it easy to relax from the moment you walk in. Their pedicures are incredibly soothing, with four different options at various price points, so you can choose anything from a quick refresh to a more luxurious experience. Sophie does amazing acrylics and her work is always flawless, detailed, and long-lasting. Lori always gives me the best pedicures, making the entire experience feel relaxing and thorough every time. They also offer a huge variety of polish colors, so there's always something perfect to choose from. On top of that, there's plenty of parking, which makes every visit convenient. The quality and services are consistently excellent! I'll definitely keep coming back and highly recommend it!

This is a small Mom and Pop business, so they take their time, really listen to how you want your…read morenails shaped and are very helpful. Also the place does not have that beauty shop chemical smell. Just fresh air. Both my daughter and I thought they were great. This is definitely the place I will go to in the future. Oh, we had both fingers and toes done to perfection.

Husband and I went for pedicures today. The massage was great and the couple who runs the salon is…read moresuper friendly. They did a great job and we will be back.

I recently visited Zen Nail Salon in Santa Rosa and unfortunately had a disappointing experience…read more When I first arrived, both the nail technician and the front desk staff came across as rude and dismissive, which immediately made the environment feel uncomfortable. During the appointment, the nail tech's attitude felt condescending at times, and I didn't feel welcomed or valued as a customer. Toward the end, she did try to be nicer, which I appreciated, but by that point the overall experience had already been affected. A nail appointment should feel relaxing and positive, and this just wasn't that. I don't usually leave negative reviews, but I wanted to share my experience in case it helps others or encourages better customer service moving forward.

This was my first time going to this location for 2 very specific services. I had called three…read morehours ahead of time to ask about services. I ended up scheduling an appointment for a manicure and pedicure with gel polish. When I arrived to the location, they sat me down and immediately started to work on my toes. I noticed that the lady who was helping me didn't start the water. She only immediately started to trim and clip my toenails. I let her know it's my first time getting a pedicure here and didn't know what to expect and I even rolled up my pants. Five minutes into it I noticed she was already painting my toes. I noticed everyone who was getting their feet soaked were across from me. I started to feel uncomfortable immediately. She then finished with my toes and then took me to go sit down to do my manicure. After my manicure, I go to go pay at the reception and ask her(who happened to be the manager), What did I get booked for? She said color change for both medi and pedi. I explained to the manager Helen there must've been a mistake because I personal called ahead of time and requested a medi and pedi full service. Then I explained to her that I didn't have any gel polish or painted nails when I came in. I told her that I felt embarrassed at this point because the reason I came was to get a full pedicure and manicure full service because I have a wedding to go to this Saturday. She then apologized and said that Rachel the other reception was the one who wrote it on the appointment schedule and made the mistake. I explained to her that at this point, I felt embarrassed to even continue getting any service here because I felt outcasted. Helen was very adamant to continue to get the service and told me to not worry. She kept insisting to go ahead and finish the service for the same price due to the mistake of Rachel. I told her OK no worries. I'll do it then. She then start speaking in her native language yelling at the tech who did the service on me. Everyone in the shop looked over at me and was questioning what was happening. This increase the level of embarrassment. The whole time as she is soaking my feet and massaging she kept saying sorry. At this point, I didn't even want to continue the service. But I felt obligated because everyone was looking at me. After five minutes of soaking in massaging, I go up to the front desk. This time Rachel is there and I'm about to pay the $80. She told me then it was gonna be $95. I then question Rachel why are you guys charging me for full service? If it was your guises mistake and then on top of that, I felt obligated to stay and felt super uncomfortable. She said that she needed to talk to the manger. Then she yelled across the shop for the manager. Everybody turned around, Helen came over then she explained everything to Rachel. Rachel then was arguing with Helen saying it wasn't her fault but instead insisted that it was the manager's fault for the mixup. I then asked Helen why am I paying the full $95? If you told me you were gonna go ahead and complete the service for the $80. She then backtrack and said oh I never told you that it must be a language barrier. At this point, I said fine. I'll just pay the full $95. I would never recommend going to this place. They made me feel very embarrassed and uncomfortable. The thing that I don't understand is, why would the nail tech still charge me as change of color? If clearly I didn't have any color on my toes or hands. On top of that, when I tried communicating with the tech, all she kept doing was not in her head and saying yes. So disappointed in this location because the wedding that I'm going to the bride recommended me this place.

I've been going to pizzazz for nine years. Tina and flower are incredible. Tina doesn't a great job…read morewith gels. I've never had any problem with lifting or fungus. She's very accurate but fast I get nothing but compliments on my nails and if you want an incredible pedicure flower is the best I would recommend this place to anybody and I have.

Tina & Flower are the Absolute Best entire town!!!! I've been coming to them for over 20+ years &…read morethey ALWAYS GET IT RIGHT!!! Go see them, you won't be disappointed!!! They will take the Best Care of you!!!

I came i t oday for a regular pedi, a removal of a hibry gel and a builder gel mani. The attention…read moreto detail that they have for their work, is amazing. My nails have NEVER looked better. Would 1000% recommend, and will be back again.

I've been getting my nails done regularly for years. This place has been one of the worst…read moreexperiences. The first time I came here was out of convenience because it's close to where'd I just moved. They did a god job and I left happy! Second time, I wanted the color bubble bath with the most simple flowers on 2 fingers. I showed pictures. After 2 hours and 15 minutes and they could NOT get the flowers right what so ever, I said forget the flowers I have to get home to my babies. They finished at 2h and 40 minutes for the easiest nails ever and I didn't get what I wanted. They didn't charge me which was nice. But I felt awful, literally got in my car and teared up because I felt so bad that they didn't get paid for their time and I was still unhappy with my nails. I also felt obligated to come back and give them another chance. So I did!! My mistake honestly. I am in a wedding this upcoming week (I let them know that) and booked a gel pedi and hard gel fill. Toes look great! The nails look good too, but the experience was not. The top coat on the chrome was beading and separating for some reason. The guy clearly noticed it and didn't care cause he was running behind and rushing. When I said something he said to me "yeah because you hit it on the light" uhhhh no I did not? And if I did, I would have let you know right away. It was obvious that it wasn't from me? He asked if I could come back to fix it. I said no I can't? It took 2.5 hours for my toes and nails and I told them I have an important event this week. I have babies at home and a busy schedule. Why'd he make me feel like it was my fault? And then said "oh my god" when I asked him to fix it right then. Of course everyone in the entire Solon is looking and listening. How awkward. Leaving this review so that you don't waste your time at this place ‍

I went to Hi Nails for the first time after hearing about it on my moms group and reading reviews…read more They were able to get me in writhing 30 min of me calling on a Sunday afternoon, which I appreciated. I got a manicure and pedicure without any polish this time. The gentleman who did my toes was nice, wore a mask and turned on the massage chair for me. He used lotion on my legs, scrub and hot stones. Everything felt great. He let me read my book, which I appreciated. I wasn't in any rush. The only negative is that on inspection when I got home, it wasn't really the best pedicure. He got my cuticles but the nails were cut pretty straight (I asked for round) and it looks like there is still some dirt on the sides of my big toe nails. The owner (I think) was very nice and did my nails. She did a great job - they are short and round as requested, no hang nails and clean cuticles. Price was $60 plus tip. Very reasonable. The salon itself is a little on the older side, yet still clean and appeared hygienic.

I've been going to Hi Nails for about a year now, and I truly can't imagine going anywhere else…read more I've never really felt comfortable in nail salons, but that completely changed after my first visit here. Every appointment since, they've made me feel so welcome and at ease. What I love most is how personal the experience is. They actually remember the things I've shared about my life and always ask how my mom and sister are doing, which is incredibly sweet and means a lot. I've never experienced that at any other nail salon. And it's not just with me. They're always asking customers about their lives, whether they're new or returning customers. I'm usually calling day‑of for a gel mani/pedi, and they always find a way to fit me in. They'll even give me a call if they're able to get me in sooner. That kind of thoughtfulness is rare and so appreciated. I always leave extremely happy with my nails and toes. The care, effort, and pride they put into their work really shows. Everyone is always smiling and doing whatever they can to make you comfortable (for me, that usually means turning the heat on when it's cold). Hi Nails is truly special, and I'll never go anywhere else for my nails as long as I live in Sonoma County!

Still the best!!! Not the least expensive but great quality services. Highly recommend.read more

Happy to discover they had dazzle dry. Cuticle work and filing and polish good. No hand massage.read more