This was my second visit to this salon, and unfortunately, I left very disappointed, especially considering I paid $50 for a refill set. From the start, the nails did not look well done. The French tips were crooked and uneven, the shaping was inconsistent, and several nails had visible bumps, dents, and divots in the acrylic. Some areas looked like the product wasn't properly smoothed out, leaving noticeable valleys and an overall unfinished appearance. What made it more frustrating was that only two days later, one of my nails started lifting. I went back hoping it would be properly corrected, but instead of removing the lifted acrylic and redoing the nail, they simply glued it down and sent me on my way. The lifting underneath was still there, so the issue was never actually fixed. A few days after that, the same nail completely came off. As a first-time client, this was not the experience I expected. For $50, I expected a basic level of care, proper application, and accountability when something clearly needed to be fixed. Mistakes can happen, but the way the situation was handled both during and after the service was what made this experience especially disappointing. read more

The people were very pleasant, but the service was bad enough to make me not want to go back.

Though I encountered very nice people at the shop I was a little shocked at the price to get a 5 year olds nails and toes polished with gel polish no designs was $55. Just one color and the clear coat of sparkly gel polish was $55. Without any tip. That's $27.50 each. As an adult for gel polish only with no designs or polish take off etc I've never paid $27.50 to get my toes polished. It was my fault for not asking for pricing beforehand. I paid in order not be combative but I've gone to multiple nail shops in the Kirkman area and I have never paid these type of prices. I was also advised that I was overcharged for this type of service. I'm not sure if it was on purpose. I called the shop but didn't receive an answer. Unfortunately I will not be returning or recommending. read more

Thank you, Lucy! I'm very happy with my main-pedi. It looks great! I will be back soon. read more

Modern Nail - Nail Salons Near Me - Orlando, Florida

I love going to Modern Nail salon every one there is very nice and professional. The one owner, Phil does a great job on my nails. He takes his time and does not rush with his job. He has great staff as well ! read more

Modern Nail - Nail Salons Near Me - Orlando, Florida

First of all, this place is HOT. No air conditioning and the front door is closed. Not a great first impression. Musty smell and unkept. Sink to wash hands and employee tools were not clean and sanitized. Nails were cut too short and uneven. Paint job was extremely rushed and came out terrible. Cuticles weren't cleaned. Employee was not rude but he stayed silent the entire time. I asked for a trim and gel refill and was told $38. Then $39. There was confusion with paying with a $100 bill but he was able to break the bill for me. I ended up paying $45 with a tip and left unhappy. Wouldn't recommend and won't return but lesson learned. read more

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I did a pedicure and I catch 3 bacterial infection. I have diabetes and I am in the hospital now due a bad toe infection and the infection in the bloodstream. Please be careful with this salon read more

My family just arrived in town and I decided to treat my girls and niece to manicure here. The services were amazing and the staffs are so sweet and talented. The girls loved their newly designed manicures. Thank you! read more

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I really enjoyed the customer service here (Kevin is a comedian). The staff is so nice and Lucy's attention to detail is amazing.

Modern Nails exceeded expectations with my wife's manicure. The attention to detail was outstanding, and the staff was exceptionally friendly. The positive energy at this location was palpable, and we will certainly be returning! read more

Everyone was friendly and was treated like family. The atmosphere was upbeat . I am definitely going to continue to visit.

The staff are always friendly and efficient. They confirm my "wants" and sometimes offer advice to help maintain my pedicure. I do not have any "favourite"staff although I have been a regular for almost 2 years. I am rarely the only male having a pedicure or manicure; this indicates that others are comfortable with the staff and trust them to do a good job! If not engaged in conversation with the staff or customers there is always a chance to catch up on Utube "best of Idol" series on the big screen TV. I recommend this place! read more

This is my spot, always on point, I moved to the opposite side of town and still drive here because of the service and environment, Phil is a trip and makes the place fun, attention to detail on my pedicures, which for guys I recommend, very relaxing. read more

Once again Katie and Phil hook me up. I had a broken nail because I'm clumsy they took care of it and saved my nail! I always enjoy talking shop with Phil! He treats your like family! read more

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Everything you want exactly how you want it plus the friendliest staff you'll ever have at a nail salon! I got my eyebrows waxed, lash extensions, and gel manicure, the skill set at this salon is unmatched! My nails always come out perfect and I'm always amazed with the attention to detail for every service! Highly recommend read more

Modern Nail - Gel manicure - Nail Salons Near Me - Orlando, Florida

Been coming here for over a year and a half and it's an amazing experience every time ! Phil has a phenomenal personality and will keep you laughing the whole appt ! Him or KT do my mani/pedis and always work their magic for perfection ! They always take their time, very gentle, listen to every request you make, and exceed expectations every time ! A very clean, organized, and beyond friendly establishment I will forever be loyal to ! read more

My first time getting my nails done at Modern Nail. It was a great experience. Staff super friendly, quick and my nails came out so natural looking. Thanks Vicky read more

New to area and decided to get a gel pedI. Friendly service and I was pleased with my service. Until 2 days later when I noticed chips on my big toes. Went back to get fixed was told they were busy come back next day. Came back next day to same story. Now I'm walking around with chipped nails and very inconvenienced. Very poor follow up service read more

My first time here and pleasantly impressed. Lucy was great doing my pedicure. I used to go to a spot in Millennium but won't go back there. I will definitely come back here. The atmosphere was great and funny guy there whom name I forgot lol. I'll do my GeeMa granddaughter spa day there read more

Modern Nail - Nail Salons Near Me - Orlando, Florida

Lucy was amazing and sweet she greeted me and took care of me right away and I met phil who was very sweet as well I felt very welcomed the environment was amazing and I loved my nails ! read more

ONE WORD (plus many more after): WOW I have never experienced such great service from anywhere before until today! Phil & Woanh (pronounced "Wan/Won") took care of me, amazing beyond words! I got the deluxe pedicure, which came with basically everything you can ask for in a pedicure for a ridiculously great price, & got a "gel powder" mani. Phil suggested the gel powder mani over the gel acrylics, which I was initially hesitant about because I am a woman who is rough with her hands. I tend to break my nails often, which is why I only get them done on special appropriate occasions. However, I do not regret my decision because my nails came out beautifully. The gel powder is strong & is significantly less likely to chip (if not, ever). I have tested it today by playing with a pit bull & cooking up dinner for myself, consistently checking on my nails to see if any damage was done, but everything still looks PERFECT!! Woanh was so wonderful with my pedicure. She conversed with me & was actually interested in getting to know me, which I thought was genuine because you don't see that often. She gave me a great massage & made sure I was taken care of. I love the environment inside because everyone was laughing & having great conversation. It seems as though everyone is one big family, which I have not witnessed within a nail salon or even most businesses before. Before Modern Nails, I was never loyal to a nail salon, but I am now confident to say that I have found my home nail salon. Thank you so much Phil & Woanh + everyone else. I cannot wait to return. read more

Modern Nail - GEL POWDER NUDE NAILS - Nail Salons Near Me - Orlando, Florida

Absolutely good service, the nails turned out really good. They aren't very friendly, and don't follow Covid rules but overall pretty good service. They are a little messy when doing your nails but overall really good on the actual nails. read more

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I've been going here for over a year now and I love this place. They're customer service is amazing. They always solve your problems immediately, even if the problem occurred at another salon. I'm really bad at going to the salon for fill ins but I have never had a problem with the workmanship here. I have let my nails go for a month and there was no problem with lifting as well as my nails underneath are as healthy as you can get with acrylics. read more

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This place is great! Shop is clean and always friendly relaxed environment. I go to Mary. She does great work. (See photos)Great attention to detail, she's a perfectionist! The shop gets really busy so there is a wait some times, but if you call ahead and make an appointment you can avoid that. read more

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the staff is very friendly and helpful The whole experience was very nice and relaxing. I would recommend this place if you want to treat yourself. read more

This place is a must go! The owner Phil is fantastic. He and his employees are so kind and welcoming. I go for pedicures and it's just what I need to relax. I also have some good laughs while I'm there. read more

If you are a walk in you'll have a better experience. Twice ce the have made appointments but it doesn't matter. That's why I won't be back - loved the staff and the owner but I went for my appointment this morning- place was packed and they told me "no wait". Well the guy hadn't even arrived yet. They say "two more minutes@ - he's just across the street. I'm sorry but I'm paying a caretaker while I'm out and I made an appointment for a reason. So if time is of value to you - this is not the place. Service and personnel are great when it's your turn but the disrespect to the client with appointments is too great. read more

I became a customer since I moved to Orlando. This place was highly recommended to me. A year ago, service was great, I had no complaints. However, in the past few months I saw that customer service has been terrible. I have noticed that Phil is very selective in who he attends to. He tries to be cool with who he wants to be cool, but he is not. The last time I was there, I waited for almost 30 minutes and about 20 minutes in the message chair. I thought my feet over cooked in the hot water. I was extremely dissatisfied with their attention. If there were not enough personal, why didn't they say something of how much I was supposed to wait and I would have probably walked out and found a better place that would have treated me with consideration for my time. For a simple pedi, it was done rushed. I was charged $45 when I would normally paid $25. I did did not want to argue with Phil about the price, I just wanted out of there. I left Modern Nail, and swore never to return. This place could look better; however, it unkept. If the owner could put a lot of emphasis on the manner his business is run and how outdated it looks, I believe people would give it a better rating. I rate customer service zero and zero in appearance. read more

Great customer service but when I got a gel manicure, my nails chipped 2 days later. I had to go back and they fixed it for free and had good customer service but it chipped literally the next day. I went back and they tried to charge me but I spoke with the manager and she fixed it for free. Within one week I went to this salon 3 times and my nails still ended up chipped the third time so I gave up. Although they have good customer service, I will not come back. This was my first time coming to this salon and any other salon I got to, my gel manicure last 2 weeks with NO chipped nails. read more

After trying different salons all over Orlando for a year I stumbled upon Modern Nails. I'm so happy I did! I always have a great experience and wonderful customer service. They do a great job and my nails last well beyond two weeks. I definitely recommend Modern nails, Lucy is my favorite!! Most visits I do a pedicure as well as a fill and I never leave disappointed! read more

Modern Nail - Nail Salons Near Me - Orlando, Florida

If there was a way to give a negative star I would. Service and nail techs suck. I got gel polish and the next day they were already coming off. lucy did my nails and the next day she attempted to fix them. however the polish came off again. This place is horrible and they're money hungry. They rush to get to the next customer just to get more money. DO NOT WASTE YOUR TIME AND MONEY. read more

SNS done by One...she is absolutely amazing! They always make you feel welcomed and invited, The pedicures options are also great, and at a very good price. I recommend them 100%. read more

Modern Nail - Nail Salons Near Me - Orlando, Florida

I've been before and whenever I've had an issue they'd fix it quickly and we're nice about it. However, today the woman who did my nails, I've never seen before and didn't even greet me. Only communication was her asking if i wanted a pedicure and eyebrow waxing as well. My nails look horrible, I'm actually disgusted with my left index finger. I asked for coffin shaped nails and they're all so uneven and poorly shaped. While buffing the nail she managed to hurt me more than once. When she first applied the polish she tried to continue with air bubbles and lint! Telling me the top coat would clear it all up. I made her start over, and doing so, she did a poor job on my right hand not even polishing the nails completely. I should of just left. Extremely unhappy. Going to another nail salon tomorrow to fix this. Unfortunately i don't think I'll be returning. read more

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I've been to so many different places to get my nails done. This place is great for a walk-in or for a permanent place. I've had I've had my nails done by quite a few nail techs. And I am surprised to say that they are all great. The owner is a sweetheart and she's almost always there. They are great at doing the regular nails as well as doing fancy unique nails this place is a lot further from where I live but I will always make this trip because it's always worth it. My nails lastThree weeks and they still look great. It's best to get nails done every two weeks but at this place you can actually wait the third week. The people who work here are also very friendly. I definitely recommend this place!! read more

Great shop!! I've been coming here for years. Great work. Great manicures, pedicures, full sets, fill ins, facials, waxing, etc. Great environment. Phil and Lucy *owners* are awesome and truly stand behind any and all work done at the shop. Awesome pricing! ! read more

My acrylics cracked too early. Meh. I went back for a mani/pedi when my boss was in town, and they did a decent job, but the woman took forever to start my pedi even though we told them we had a meeting on Sand Lake in an hour. We ended up having to come back for the mani part. It was decent, but my polish started chipping pretty quickly. I'm going to try the salons across the street and compare. read more

I've been to this location previously, so when I was ready for a new manicure I chose them again. Bad idea. I am extremely unhappy will my acrylic full set, done by Janet. I feel that the nails are too big for my fingers & are very bulky. I asked for almond shape & they art not that at all. I considered going back for a correction, but I think I'm just going to have these atrocities soaked off elsewhere & start over. Which is very disappointing, considering the amount I paid, including tip. Definitely NOT recommend! read more

Modern Nail - Not happy - Nail Salons Near Me - Orlando, Florida

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Terrible. My SNS broke while visiting Orlando. I came here and requested them to fix it. The person I was assigned to me had just come in from outside smoking and didn't wash his hands. He started pulling all the SNS powders to find a match for me... I asked him for a palette sample so I could find the closest match and he said THEY DONT HAVE A SAMPLE. What nail salon doesn't have swatches of their colors??! It's also very dirty. read more

I went to the nail salon on Christmas Eve. I had powder dip on my nails and the male nail tech did not remove all the powder dip on my nails he left some on my nails still. When I asked aren't you supposed to romove all the nail polish and reapply it he said no this is the way I do the nails. I have been doing nails for years I have never met a nail tech that leaves some of the old nail polish on and starts painting new nail polish on top of that. So I asked to remove the remaining nail polish and I will go. I would not recommend this nail salon to anyone! read more

Very poor service. I have been here before, and didn't really enjoyed it, but thought it was because I got a full set and fake nail, so manicure job was done very poorly, but this time I went in only for manicure, and again service was very poor. I expressed my discontent, but they ignored it. Never will see my money again! read more