Great service. Great price and friendly service and staff. I…read moreknow Ray and Betty I consider them friends. They run a great business. They are helpful to the community they live in and run a business in. I'm just not sure why it took me so long to have work done here.

The Shop on 19th Ave is the best place to get your car serviced or repair..They are very honest and…read morefast..No B.S. from them. Thank you for taking such great care of card needs. It's like a new car again. Perfect! I'll always have The Shop to take care of my car..the only place to go.Trust that.

My car was shaking while driving north on 101, had to pull over at first exit (grand Ave) and ended…read moreup finding this shop. My first impression was that the shop was clean, had cars in bays so I felt comfortable & just had a good feel to the place. I walked into a clean and organized shop and was greeted warmly by the manager. I explained what was happening to my car and he immediately took a stab at it and was spot on in his assessment. Very knowledgeable, friendly, trustworthy, fair and honest. Truly words can't explain how grateful I am that I was lead to this outstanding auto repair facility. They saved my day. Anyone who lives in NW Phoenix, Peoria area should consider coming here for repairs and service.

Amazing staff and even better since new ownership I really have been going here since 2019 and I…read morebought my car and they have never failed me and the new ownership makes it easier to wait for your car

I brought my newly purchased 2011 Ram 1500 in to have all of the rear wheel bearings replaced…read more (diagnosed by another shop) They gave me a much better quote and after looking at their reviews and pictures it looked like a reputable shop. After the repairs were completed there was still major noise from the pinion bearings ( I kinda figured they may be bad also) so after getting another great price I had them do the repairs. I immediately drove 1250 miles to WA with trailer in tow and about 4500lbs of payload. The truck ran like a Swiss watch ! Absolutely phenomenal work by Don and his team. Great service, great attitude, great price, went above and beyond to make sure it was right. I HIGHLY recommend AN Auto Repair and very much appreciate honest work. They have great knowledge and tools for the job. 5 stars all the way ! Thanks Don !

Been going here for years! Always super friendly and upfront. Does great work. Multiple cars…read morethroughout my family are running strong because of Don the owner.

Billy, You're a good man and I've been trying to reach you for a couple of months now with no…read moresuccess. I hope you still own the shop, but every time I call, I'm told you're unavailable or that you've been out due to an injury. I haven't visited your shop in about three years, and I noticed some new faces there, but I have serious concerns about the work done on my vehicle--specifically by Shane. I brought my car in for routine maintenance, including a new radiator, fuel pump, window regulator, and control arms, and paid $2,000 for the service. When I dropped off the car, the only steering issue was the need for an alignment and the bad control arm. However, when I picked it up, I immediately noticed several new problems DBC Malfunction Start-Off Assist Inactive DSC Malfunction Cruise Control Failure. These are all related to steering and stability--critical safety components on a high-performance 450bhp 335i. This turned my car into a dangerous liability. Concerned, I took the car to Arrowhead BMW, where they confirmed that parts were missing and fuses had been pulled--issues that were not present before bringing it to your shop. I personally handle most of my car's maintenance and only bring my vehicles in when major work is needed. I've trusted your shop for years and have always had good experiences in the past, as reflected in my previous Google review. When I picked up my car, Shane rushed out, citing a personal emergency, without giving me the courtesy of reviewing the work. When I returned the next day to address the issues, he dismissed my concerns, claiming an alignment would fix everything. This was completely false, which Arrowhead BMW later confirmed. Because of the damage caused, I had to pay $4,700 to repair what was improperly done. I have the proof and receipts to confirm that my vehicle was mishandled. I am reaching out once more in good faith, giving you one more week to respond before I pursue legal action. If I do not hear from you, I will be suing for damages beyond just the cost of repairs, as this situation put my life, my wife's, and my children's lives at risk. I am also deeply concerned that this may have been intentional or discriminatory in nature. Regardless, it was reckless, and I will not let it go unaddressed. I regret having to post this here, but I have exhausted other options. I look forward to your prompt response.

charged over 2k for a simple radiator and coolant fix and it seems as if they were stressing or…read moretrying to do it in a hurry and damaged a part

Don from Don's Automotive was professional, understanding, and very informative. I initially came…read morein for a recommended dealer axle repair on my 2019 Subaru Forester, but after a thorough inspection, Don determined that the axle was intact. Instead, he identified that my front brakes and rotors were the cause of the shaking in my front end. Who knew cars had front brakes .... I truly appreciated his honesty and expertise. I will definitely be returning to Don's Automotive for future maintenance and repairs. I highly recommend Don and the team at Don's Automotive for their excellent service and integrity.

lousy service voiding his own warranty. courts see it i didnt pay his $624 on his warranty i lost…read moreby signing. i needed my car i didnt have 624 dollars he already cleaned my pocket

I had a small winding noise on my Honda accord and I'm the type to take care of things before it…read morebreaks. I recently moved to Texas and could not find myself to trust any other mechanic other than George and his team. I called days earlier explained the situation and he encouraged me to bring it in and they will take care of it. I showed up on the time and date I said I would and dropped off the car. Even with bays full of cars George took it upon himself to expedite my service since he knew I only came to fix my car at his shop. He had every opportunity to lie and say whatever about my car to get more money since he now knew I needed to get back home but that was NOT the case. He explained the problem, gave me a solution, and gave me fair pricing. This is why I go to Import Life and will make a drive out to Arizona for this type of service. I am tired of other mechanics that don't do a good job or the dealerships that charge an arm and a leg. Thank you import life!

I used Import Life the entire time I lived in Phoenix but before I moved to CA I took my Pathfinder…read morein to replace the catalytic converters (which we all know are very expensive). Afterwards the check engine light came on instantly, took it back they said it was fine and that I would have to drive back to Phoenix for any replacement issues in the future. Lo and behold it's been two years of catalytic converter issues and no replacement or refund. I drove the catalytic converters back to Phoenix from CA and I still haven't gotten any resolution. Long story short...the trust I had in this shop has all gone out the window. Thanks for taking $3,000 out of my pocket cuz you knew I was moving out of town!

I've brought my truck in twice now and both times I have felt safe and comfortable with Mike and…read morehis work, I will definitely continue to bring my vehicles to him. The first trip he helped w a shifting linkage issue and the second time he did the 100K check-up - both turned out great! If you need honest and reliable work, go check out Mike at M&M Car Doctor!

Olvin has helped me out a few times over the years, and with my most recent trip out to Portland I…read morehad some issues I needed fixed on my pickup. Not only was the price well below what I expected, he took care of it promptly so I'm not behind on my trip. If I wasn't out of state so often he would be the only mechanic I would ever go to.

Have visited Nava several times over a year and a half. They aren't very organized but, they get…read morethe job done. I've had them repair things on my car three different times (engine mounts, window gear repair, and ac unit fix) and was satisfied with my service each time. However, I recommended my mother to get her door lock fixed by them and it stopped working again about a week later. Then, I recommended my brother to go there and they lost his deposit and almost overcharged him on his ac repair before they found it. I also recommended them to my brother's girlfriend for an ac fix and she said hers is working fine a month later! If this place is close by you and you need a small, inexpensive type thing done, give them a chance, maybe just don't expect perfection because like I said, they can be busy and disorganized. I'll be taking my car to them at least one more time since they've honestly done decent work for me specifically.

Great honest workers! I went to a different place prior to finding this auto repair shop and the…read moreother spot wanted to be over priced and ask for repairs that weren't necessary! Glad I found this shop !