Update 3: Now I'm some secretly disrespectful person (first I'm hearing of my alleged bad behavior)…read morewho plotted all along to take screenshots of our communications (that live in text threads) for deceitful purposes. Please stop updating your responses to change the story and accuse me of some new bad behavior. The texts are our communications, I didn't call you and "press you". There are no other communications. They also speak for themselves. Adding a screenshot of your prior edited comment. Update 2: Last update and lowered my rating from a 2 to a 1 star to reflect the now edited response that no longer says I "haggled" for a faster time and suggests for the first time that the glass didn't break "on its own". So I'm adding a picture of the glass, and another text screenshot where Mike refers to spontaneous breakage and asking the glass company if it's under warranty. Not sure why he's ask them if it was under warranty if it didn't break on its own. Update: I am not surprised that Mike responded. I never "haggled" to get it done sooner. If I had, I'd be pretty bad at haggling for it to take 3.5 months for it to not get done. But as I said, I have receipts. I would not recommend working with Hicks. I have had a series of issues, but held off on a critical review since he would previously try to resolve the issues. I hired Hicks to install a patio railing. The work was done fairly quickly, but after less than a year, one of the cables had fallen off. Hicks came back and repaired it without additional cost, which I appreciated. Next I had Hicks install a glass and wood balcony. I wasn't happy with the quality of the work or the state of the job site, and again Hicks apologized and came back to make it better and clean up the mess. He was at times defensive, but again, I appreciated him fixing the errors. Less than a year after the balcony was installed, a glass panel shattered. There was no impact or area of impact, suggesting it was from a glass manufacturing defect. He told me the warranty on the glass he used was only for 6 months from installation (even for defective glass), so I'd need to pay for a new sheet of glass, but he would install it without additional charge. The glass shattered in mid October. It's now February. Hicks' communication has been really challenging. I pushed and pushed to get it installed and it took months to even get scheduled. On January 9th, the day he was supposed to arrive to install, he didn't show at the agreed upon time, and only later responded after I had reached out about him being a no-show to let me know that strong wind had blown over the replacement glass and it broke. I was very frustrated because this was January and he had initially told me it would be a few weeks to get the glass replaced (which would have been November). Had it been installed in an even remotely timely manner, it wouldn't have blown over and broken. So I asked when the new glass would arrive, he said about a week. I asked him if he could please schedule me for a couple weeks out so we have something scheduled and I wouldn't have to wait months again. He said yes, but didn't actually schedule me. I started messaging a couple times a week with no response - again, said the new glass should be arrive in about a week on January 9th. Yesterday I messaged saying I needed an update, and he told me the whole thing was too stressful and he's not doing it anymore. So I waited 3.5 months for him to replace defective glass that he had offered to replace (with me paying the cost of the glass), and then he just decided he's not going to do it. I was patient and incredibly reasonable through all of these issues, but the defensiveness and failure to communicate and follow through isn't professional. I have receipts for all of these communications.

It's been over a year now since my initial install and I want to 1) update on the quality of the…read moreproduct, and 2) update on the service the Hicks team has provided. First off: we love our custom door, it continues to be a highlight of our home (super important making a great impression as people enter). It swings easily and is super stable. Recently the bolt holding the door frame to the wall came loose (likely from a mix of daily use and our shifting soils here in San Clemente). Not entirely surprising that there'd be some "settling in" given that it's a fairly massive completely custom door - but still, it had been over a year since the Hicks team finished the job. I emailed and asked: is this sort of thing covered? Well... Myke came out personally and spent the better part of two hours fixing the issue - not only thoroughly reinforcing the door frame but also upgrading the other side of the frame with a new customer stopper to increase security but also improve the operation of the door. It's been almost 18 months since install and Myke came out free of charge. Went well above and beyond and shook my hand and wished me well. If you think "good people doing good work" is hard to find... I hope you find this review, and give Myke Hicks a call.

Unfortunately I couldn't use this company for what I needed. Connor did arrive for the estimate on…read moretime( early in fact). I appreciated his honesty explaining what needed to be done. Connor is very knowledgeable and a really nice guy!! He was willing to go to Home Depot to get a 4 x4 to shore up my patio for a temporary fix!! I wish we could have had him rebuild our patio(s) but we decided but we decided to use different materials Connor doesn't offer.

I called Connor for an inspection on a home I am buying. He came within an hour, inspected…read morethoroughly, and spent time with me explaining and educating. Turned out no repairs were needed. He could have recommended work and I would have believed, but Connor said the deck had plenty of life left in it. Better service than I could have asked for.

We needed SB 721 balcony and stair inspections for our apartments. After calling a few companies…read more(including the one recommended by our realtor), I found South Coast not only to be the most personable and responsive, but very price competitive and efficient. I first spoke with Taylor who explained everything in depth and gave me the feeling that I was dealing with a company who really cares about quality. Jassenia sent paperwork immediately and Michael held my hand me the whole way through since I was new to the SB 721 requirement. I highly recommend South Coast Deck for their personal attention, quality, responsiveness and competitive pricing.

Thanks to a new law, condominiums and apartments need to get inspected before January 1, 2026, aka:…read more SB326 and SB721 We selected South Coast Deck inspection because they were the least invasive and they were very affordable. I also really like that they don't drill into my foundation. Taylor and Jassenia have been spot on with communication. They've been very flexible when I had to change my initial inspection date. Quick to respond to my questions. Today I had my inspection for my three unit condo and Wayne was professional, friendly, and very respectful of everyone's property. I didn't get any negative feedback while he was inspecting, so fingers crossed that I passed. My parents have another property that was recently inspected by South Coast and did not pass. The inspection company offered a contractor that could do the work and (while the contractor is affiliate with them), the price quoted was very competitive as well. I would highly recommend this company if you need your deck inspected or even repaired to bring it up to code.

Prestige Deck Coating did an outstanding job replacing my deck, including the subfloor, and I…read morecouldn't be happier with the results. What started as hairline cracks (lack of maintenance)) on my roof deck turned into major leak (and panic) into my bedroom ceiling over New Years weekend. From the initial consultation with Josh and Alfonso, they were professional, responsive, and kind explaining the entire process and answering what I am sure seemed like endless questions. Jose clearly took pride in his work. He kept the job site clean, arrived every morning on time and kept on schedule. His craftsmanship is excellent--the deck is solid, looks beautiful, and the attention to detail really shows. It's clear quality materials were used and maintenance will be straightforward. If you're looking for a reliable, skilled company for deck work, I highly recommend Prestige Deck Coating. They made the whole process easy and delivered a result that exceeded my expectations!

We needed a last-minute completion of a deck coating and these guys came in right away, finished on…read moretime, on budget, and did a great job! We will definitely use them again.

Excellent, detailed work. This is a late post, this company installed a safety rail system on our…read moreinside staircase. This was three years ago but I was just admiring it and wanted to say thank you. Three years later and it still looks amazing!

We called around and get about half a dozen quotes and pricing before choosing Prosafe. And we're…read moreso glad with our decision! Kefren and his team Ivan etc are pros and we're so happy with our new backyard fence! They look great and they get it done right and on time, no delays no nonsense. Highly recommended and we'll definitely call Kefren and Prosafe again for our future projects!

What I can say is Carlos at Reyes ornamental iron has done a fantastic job! He built and installed…read morean iron gate at a Laguna Niguel home of my client. He is detailed and very knowledgeable about what needs to be done. My client is very satisfied, this is the company you want to use! Tony- Quarterback Construction.

Carlos did a fantastic job. We wanted to install a safety rail for the steps outside our front door…read moreand Carlos responded quickly, scheduled us immediately so that it would be installed before my grandparents visited the next week, and did an excellent job. Price was great value, the work was quality, and after they finished, the made sure the area was even cleaner than before they started! Highly recommend!

Amazing work. Tim and team are top notch and I love that Teak is their speciality. They know this…read morewood inside and out. Process is smooth. They come to your house, remove the items, then bring them back when done. We had a delivery lead named Indy who was so thorough and prepared. And they are very communicative throughout the process. They let us know where we had minor wear to fabric and even installed caps to keep the legs of the items elevated and off the ground (and off water!). Our furniture looks like it's brand new which is a real testament to their work because it was looking pretty tired. If you have teak wood furniture, teak master is your go-to!

You and your team treated our dilapidated, weather ridden garage door with such finesse. You…read moretransformed many attempts to refinish it to it's original glory. It is a delight to look at and the work your crew put into it was amazing. Thank you for your dedication to the refinishing business.