Horrible experience with this company. They were hired by my apartment complex to recarpet my three bedroom apartment. First three installers left behind a large lump in the living room carpet, a sunken piece and four breaks in the hallway, and an untucked break in the bedroom. After complaining, they sent two different installers who did stretch out the living room carpet, but were not successful in repairing the hallway carpet. Then they sent a different installer to put in a new carpet in the hallway. That carpet looked like it was a different shade from the other carpeting. They sent a manager out who concluded that the carpeting in two bedrooms was put in at a different angle from the carpet in the hallway and remainder of the apartment. They offered to again replace the hallway carpet. And it still looks a different shade. Four different installers and two managers and I am left with a carpet that looks different from room to room and there are many visible breaks. I wish I had kept my old carpet. Had I been paying for this (instead of my apartment complex) I would be suing them in small claims court. I was told that they subcontract out their installers and that is why I saw four different installers. read more