I've been here multiple times for snowboard stuff, as a complete beginner…read more For myself, I got my entire setup here, board, boots, and binding. Sasha helped me and she was great, making sure everything worked for my body and my needs. I also brought in my daughter's stuff because we had problems with the boots and bindings (marketplace purchase because we weren't sure she'd stick with it). I expected to have to buy new bindings. They didn't sell me anything that I didn't need and they shared all of their experience to help us solve the problem. I am SO thankful for everything they shared, there is no way we'd have reached that point on our own. We worked with Travis and Matt who were really awesome. I definitely recommend coming here if you have any issues or unique needs, or if you need a new setup or are a beginner. Also, stop in just for your regular stuff! They have a huge selection of all of the layers and accessories. Obviously there are expensive things, but it isn't an uncomfortable sales environment at all.

I just dropped into Alberg to look for ski pants, a jacket, a snowboard boots, and bindings for my…read moredaughter. I have conservatively spent over $4000 at this establishment over the past several years, and I keep coming back despite the profound lack of customer service that I've experienced previously. But they're the only show in town, and what can you do right? Well, today was the last straw. I was literally the only customer in the store. Not only did nobody ask me if I need it any assistance, but while I was browsing in the children's section, one of their technicians walked by me, kicked me in the shins, bumped me into the clothing rack and didn't apologize or say excuse me. He didn't even acknowledge that I was there. It's bad enough that most ski bums are drunk or high while they're working, in addition to being allergic to basic customer service. It's even worse when they assault you while they're ignoring you. I will never, ever ever ever set foot in an Arlberg again.

All I have to say is support your local skateshop , even tho I drive from Lewiston Maine to skate…read morehere, which is a 1 hr and 30 min drive. Local enough right. It's worth it. Red alert is hella sick , the shop is small and dingy but always seems to carry what you need. everything a true skate shop is about not like zumiez or the vans store. It's family like and humble, able to walk in and start off a conversation with yo that doesn't feel awkward look around for a few mins then go skate. The park is dope really well kept up ground is butter smooth and the people who skate are straight up beast everything you want in a indoor skateshop/ skatepark.

Best Skateboard shop in the NH area. The owner is awesome and they carry lots of local brands and…read moresupport the youth in the area. They have an indoor park as well that is killer!!! You definitely need to check this place out if you are in the Dover area!!

My boyfriend and I decided to go on an ice skating date, and his old hockey skates needed to be…read moresharpened after years of being stuck in a hockey bag. The guy who sharpened them for us (I think he is the owner) was super friendly, and very professional. He knew what he was doing, and explained to us exactly what he was doing to the blades. It was a quick, and easy experience. Once again, was so friendly!! We will definitely be back.

I found a pair of therm-ic heated ski socks battery size 700 on this website "park2peak" when…read moregoogle searching. The price was discounted vs other major websites so I went ahead and checked their return policy just incase anything went wrong or price was too good to be true. Upon the item being received I noticed the manufacturer box was torn at the top and didn't have a seal, so I immediately assumed this was an opened item and knew I would need to test them prior to just taking on my ski trip. I fully charged the battery, put on in home and waited for any noticeable heating. This was my first time trying the socks route as I typically install heated insoles in my ski boots. This was a new ski boot for me and the socks were cheaper at $215. No noticeable heating at all, batteries died at 4hrs vs 7. I didn't take them on the trip obviously. When I got back, I figured maybe I did something wrong and fully charged again...same experience. I emailed customer service and my response from "Jay" was a very excited yet not apologetic reply to use the manufacturer warranty route. A warranty is helpful after you have used things and its then faulty, its not helpful as a solution to purchasing something expected to be brand new and expensive for an immediate ski season. Jays reply had also been quick to say "we dont accept used returns". I then emailed to confirm I was not sold an open box used item that was discounted due to this aspect and was not returnable, incase I had missed this. The same Jay replied that they only sold new items. So I chose to return my "new" socks that were faulty. I shipped back at my own $28 expense, and sent customer service the tracking. I then noticed I was receiving no replies to my emails which was odd customer service. I planned to re-order heated insoles from them vs trying socks again. I then checked their website and noticed no other socks or any insoles at all, they seem to only list one item of things they had. I then found reviews on yelp and realized this isnt actually a gear company it is a small town ski shop listing close out one off items. I then emailed that I would do a chargeback if I had no response to my return, and received a shocking reply that they were a small ski shop, this was the child of the parents who own the ski shop and that my return of ski socks would be a large financial hit to them and would have to throw them out, but would refund me. So safe to say I was attempted to be scammed by buying a pre-used and returned set of faulty heated socks, and they expected I would just hash it out with trying to get a replacement from the manufacturer. Ski shops are typically run by honest sport loving community so its very sad to see theres dishonest operators out there. Two stars instead of one because they did refund my money. But I would avoid buying here and expecting customer service to be helpful for any other purchase or expect quality gear. If you google search reviews you will see other issues...

I will never deal with park2peak.com ever again. Here is why…read more I reevaluated my interaction with park2peak.com and realized that when I was upset about when I saw the 18 day shipping on usps tracking (on the website it says 7 days) he offered me a suggestion. Which is ok. His weak suggestion was to refund my money, stop the transaction and for me to mail the box back on his dime and for me to find the slippers elsewhere. I felt this was putting me between a rock and a hard place. Wait 10 more days (already waited 7) for these slippers/save some money (which is not a rush for me) OR start looking again for them, which it was already hard to find, at the price I was looking for and relabel and mail the already shipped slippers back. To me this wasn't a suggestion, this was a "well there will be most people that will wait or most that will mail it back, we just lose the shipping back to us". Both of these put the responsibility back on the consumer. I guess what set me off was their non chalant attitude about it and also saying "practice Aloha" at the end of his message. This was after I said I will be leaving a negative review for him on this transaction (due to the delayed shipping). I then called him on his fake aloha behavior from his email and over online chat. He decided to use Aloha , when we started this chat to further taunt me. I now realize Jay is the owner. He also shared he has a "practice aloha" sticker on the company truck. Which I guess is his badge of Aloha honor. That also did it for me. What happened then was odd. He decided on his own to call me and left a message that he would be cancelling my order, refunding me, and saying he was going to reroute my package back to them. All of this Without asking me first. He told me this in a voicemail. So I called him back, asked for Jay. Not only was he self righteous that he is trying his best to make me happy but he was also trying to take me in circles over and over to prove his point. Instead of just saying "hey, I'm sorry this all happened, what would you like us to do" he decided to continuously argue with me about his customer service, how he's doing a good job, and how cannot make me happy. He basically was saying "you said this and you said that" and saying I was being aggressive when I am just stating what my assessment of his company's policies / solutions are. Basically Straight out of the entitled and non-aloha textbook. Aloha is best described to as this to me... Embedded in the word Aloha is the Hawaiian word alo, which means face, and ha, which means breath. Ancient Polynesians believed that all people are connected and that mana (power) resides in the breath of life. This was a not what the faceless website owner in Maine was trying to do. For him to tell me to "Practice aloha" in a review about them is an absolute joke. I Live Aloha everyday(message me for more details) but my Aloha doesn't mean I'm also a pushover. He needs to stop throwing Aloha around like he gets it. The slippers arrived in 17 days. No box, just a plastic mailer with the slippers in them. Why would you mail Olukai slippers this way, I have no idea. All in all, I will not ever be going back to park2peak.com . Heed my warning, they will not help you out, they will most likely give you attitude, and then give a weak suggestion that will be putting responsibility on you. 10/14- 11/14 17 days from order to arrival

Rented X-country ski package today. It was a beautiful day to try this again - my first time since…read morecollege...a few years ago. Both people in the store were super helpful in getting me properly outfitted. $35 for the day to rent $500 worth of equipment seems like a really good deal!! They're having a sale on winter gear right now too. 40-50% off. I may have taken advantage and picked up a few new, cute things. I mean that matters "out there".

Showed up when they opened at 9 and was immediately met with all the information and kindness I…read moreneeded! Dan was super helpful and got me all set up with an e-bike rental, a helmet, and a lock. He showed me how to use the bike and made the rental process super easy. The bike was spotless and in excellent condition. Used it to bike to all the lighthouses in the area with no problem. Great deal, will be back!

They had this limited edition slush slasher and were able to ship it to California quickly. Can't…read morewait to shred!

Always friendly and knowledgeable ....No place has a better selection for youth hockeyread more

Maine Surfers Union is a good smaller sized shop that I've been to over the years. Each time I've…read moredropped by Charlie and other staff have been helpful and super friendly. In fact, one time I really needed some Futures fins during a swell and couldn't make it to the shop for a while so Charlie offered advice over the phone to decide on my best size and arranged to meet up with me near my local surf break one early morning-how can you beat that for customer service?! When I walk into MSU one thing that pops into my brain is "quality" - good brands and well made products that you may need to pay a little more for at times, but will last. Haven't bought a board here, but am always curious what they have for shapes-they don't offer a huge selection of multiple racks full of boards but I like that they stock USA made quality options and they update on social media board orders arriving to give you a sense of what's available. Also offer some surf books, local coffee and local craft beer to go.

A couple things: I am not a surfer and I do not live in Maine…read more This being said, this store is very cool. It offers a carefully curated selection of items you NEED as a surfer (wax, rashguards, swimsuits, board leashes, etc.) coupled with things that straddle the line between a need and a want (books, beautiful towels, insulated cups, Maine-made backpacks, bags, and wallets to name just a few). Many of the items are USA made and some are even Maine-made and made in Portland. The people working there seemed very knowledgeable about surfing in Maine and worldwide. I was listening to one provide seasonal travel advice for following waves and a budget to another customer. I didn't detect a trace of snark as anyone's questions were being answered, whether of not those questions were surfing-related. Very welcoming and helpful staff and nice selection of goods!

Great used bikes at fair prices. Nice helpful people. They have a good selection that changes…read moreoften.

Had a slow leak in my bike tire and they were able to fix it in about 15 minutes with no…read moreappointment for $40. Super friendly, knowledgable staff. They also told me about a kids mechanics series, where kids can learn how to fix their own bike issues. They had plenty of used bikes, mostly kids and road bikes. A great community resource in an otherwise sea of fancy, over priced bike shops elsewhere in town. Thanks Gear Hub!

Two years ago I bought a LifeTime in ground hoops for my house. This summer my teens cranked the…read morehoop down so they could practice their dunks!! Well, the crank broke and the hoops stayed at 6 1/2 feet.. I went to Dicks and Andrew was so helpful. He not only made phone calls for me but he also sent emails and CC me so I could see the communication. Long story, short version is I received my replacement crank and fixed the hoop. I also took off the crank and stored it so no more 6 1/2FT hoop. Thanks again Dicks and especially Andrew. He is truly an awesome employee.

Great selection of baseball shots and shirts in July. More than most dicks. Employees are extremely…read morenice. Store was kind of a mess with merchandise on the floor and trash all over, but as long as they had what my son wanted, all is good. That is the most important thing. Better merchandise than Augusta store.