Cancel

    Open app

    Search

    Black Point Surf Shop

    4.3 (18 reviews)
    Closed 10:00 am - 6:00 pm
    Updated 1 month ago

    Black Point Surf Shop Photos

    You might also consider

    Recommended Reviews - Black Point Surf Shop

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Super helpful people and very cool collection of boards. Highly recommend stopping by to check it out!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    12 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Eli E.
    4
    35
    5

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Cara S.
    111
    23
    6

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Alex G.
    129
    1872
    590

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Anna C.
    113
    8
    0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of J D.
    0
    14
    2

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Black Point Surf Shop

    Review Highlights - Black Point Surf Shop

    Of all the shops we visited, Andy, Ryan, the other employees at Black Point Surf Shop were the most friendly, enthusiastic, and straight-talking.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Park 2 Peak

    Park 2 Peak

    3.6(16 reviews)
    3.7 mi
    $$

    I found a pair of therm-ic heated ski socks battery size 700 on this website "park2peak" when…read moregoogle searching. The price was discounted vs other major websites so I went ahead and checked their return policy just incase anything went wrong or price was too good to be true. Upon the item being received I noticed the manufacturer box was torn at the top and didn't have a seal, so I immediately assumed this was an opened item and knew I would need to test them prior to just taking on my ski trip. I fully charged the battery, put on in home and waited for any noticeable heating. This was my first time trying the socks route as I typically install heated insoles in my ski boots. This was a new ski boot for me and the socks were cheaper at $215. No noticeable heating at all, batteries died at 4hrs vs 7. I didn't take them on the trip obviously. When I got back, I figured maybe I did something wrong and fully charged again...same experience. I emailed customer service and my response from "Jay" was a very excited yet not apologetic reply to use the manufacturer warranty route. A warranty is helpful after you have used things and its then faulty, its not helpful as a solution to purchasing something expected to be brand new and expensive for an immediate ski season. Jays reply had also been quick to say "we dont accept used returns". I then emailed to confirm I was not sold an open box used item that was discounted due to this aspect and was not returnable, incase I had missed this. The same Jay replied that they only sold new items. So I chose to return my "new" socks that were faulty. I shipped back at my own $28 expense, and sent customer service the tracking. I then noticed I was receiving no replies to my emails which was odd customer service. I planned to re-order heated insoles from them vs trying socks again. I then checked their website and noticed no other socks or any insoles at all, they seem to only list one item of things they had. I then found reviews on yelp and realized this isnt actually a gear company it is a small town ski shop listing close out one off items. I then emailed that I would do a chargeback if I had no response to my return, and received a shocking reply that they were a small ski shop, this was the child of the parents who own the ski shop and that my return of ski socks would be a large financial hit to them and would have to throw them out, but would refund me. So safe to say I was attempted to be scammed by buying a pre-used and returned set of faulty heated socks, and they expected I would just hash it out with trying to get a replacement from the manufacturer. Ski shops are typically run by honest sport loving community so its very sad to see theres dishonest operators out there. Two stars instead of one because they did refund my money. But I would avoid buying here and expecting customer service to be helpful for any other purchase or expect quality gear. If you google search reviews you will see other issues...

    I will never deal with park2peak.com ever again. Here is why…read more I reevaluated my interaction with park2peak.com and realized that when I was upset about when I saw the 18 day shipping on usps tracking (on the website it says 7 days) he offered me a suggestion. Which is ok. His weak suggestion was to refund my money, stop the transaction and for me to mail the box back on his dime and for me to find the slippers elsewhere. I felt this was putting me between a rock and a hard place. Wait 10 more days (already waited 7) for these slippers/save some money (which is not a rush for me) OR start looking again for them, which it was already hard to find, at the price I was looking for and relabel and mail the already shipped slippers back. To me this wasn't a suggestion, this was a "well there will be most people that will wait or most that will mail it back, we just lose the shipping back to us". Both of these put the responsibility back on the consumer. I guess what set me off was their non chalant attitude about it and also saying "practice Aloha" at the end of his message. This was after I said I will be leaving a negative review for him on this transaction (due to the delayed shipping). I then called him on his fake aloha behavior from his email and over online chat. He decided to use Aloha , when we started this chat to further taunt me. I now realize Jay is the owner. He also shared he has a "practice aloha" sticker on the company truck. Which I guess is his badge of Aloha honor. That also did it for me. What happened then was odd. He decided on his own to call me and left a message that he would be cancelling my order, refunding me, and saying he was going to reroute my package back to them. All of this Without asking me first. He told me this in a voicemail. So I called him back, asked for Jay. Not only was he self righteous that he is trying his best to make me happy but he was also trying to take me in circles over and over to prove his point. Instead of just saying "hey, I'm sorry this all happened, what would you like us to do" he decided to continuously argue with me about his customer service, how he's doing a good job, and how cannot make me happy. He basically was saying "you said this and you said that" and saying I was being aggressive when I am just stating what my assessment of his company's policies / solutions are. Basically Straight out of the entitled and non-aloha textbook. Aloha is best described to as this to me... Embedded in the word Aloha is the Hawaiian word alo, which means face, and ha, which means breath. Ancient Polynesians believed that all people are connected and that mana (power) resides in the breath of life. This was a not what the faceless website owner in Maine was trying to do. For him to tell me to "Practice aloha" in a review about them is an absolute joke. I Live Aloha everyday(message me for more details) but my Aloha doesn't mean I'm also a pushover. He needs to stop throwing Aloha around like he gets it. The slippers arrived in 17 days. No box, just a plastic mailer with the slippers in them. Why would you mail Olukai slippers this way, I have no idea. All in all, I will not ever be going back to park2peak.com . Heed my warning, they will not help you out, they will most likely give you attitude, and then give a weak suggestion that will be putting responsibility on you. 10/14- 11/14 17 days from order to arrival

    Photos
    Park 2 Peak - Park2Peak.com

    See all

    Park2Peak.com

    Black Point Surf Shop - surfshop - Updated May 2026

    Loading...
    Loading...
    Loading...