I want to recommend Z-trip to all my friends and family! I have been without a car and Z-trip has…read moremade dealing with transportation while waiting to find a new car easy and without headaches! My Z-trip driver, who is named Mike, is AWESOME!! I can depend on comfortable, safe rides with Mike at a great price! Sure, I could use Uber or another company but why bother when Z-trip has proved to me on several occasions that it IS the best! The cars are nice also!! Thanks Mike and Z-Trip for being there when I need you! Next time you need a ride..give Z-Trip a try; I bet you will be impressed!! Ann B. Omaha, NE

This business is now called Omaha Z shuttle. I made an online reservation a few weeks back to be…read morepicked up from my home to the airport. The online reminders and text messages were helpful. The driver called 30 minutes ahead of time to tell me he was on his way. Unfortunately, he arrived late. I called to tell him that if he didn't arrive in 5 minutes, I would cancel the reservation. He said he was there, but I was standing outside and told him he wasn't in front of the house. He then said he was a minute away. He didn't even get out of the van to help with my luggage, and I pre-tipped 20%, which ended up being a mistake. I won't be using this service in the future.

We booked this company in Sept 2017 for our wedding. When they asked for photocopy/fax of our id…read moreand credit card, we declined and asked to cancel. They refused (it was within a short window before the event, but so was the entire booking) and charged our card. We refuted the charge and somehow with the wedding events, missed the fact that they ended up stealing $1700 from us. Total fraud.

These busses provide maximum and cup holders. But do to the snow the floors are slick because they…read moreare wood. You have control of the air and the blue are aesthetically pleasing. Although greatly appreciated for the luggage holders above the seats it could be a little bigger. The bathrooms are very clean but because it is a bus there is no running water (hand sanitizer is the substitute).

I booked Star Limo for my best friends wedding and would highly recommend them again!! they…read moreanswered every question i had before the event. on the day of the event, our bus driver was so helpful and was willing to change the itinerary on the spot. very accommodating. only knocked off a star because their website would never work for me.

We had such an easy and great experience with Star limo A year ago we went with another company…read morethat was the same price but NOT the same quality. I was a little nervous because of that but we were pleasantly surprised. The booking was quick and easy. They called to confirm before the event. The driver was early and communicated well. The vehicle was VERY clean. Everything operated as it should.

Can't get in touch with any body, I'd like to complain about my kids can driver. His name is Max,…read moreboth of my daughters go to different schools. On Tuesday around 3:34 PM I get a call, and a text stating that the van driver wasn't coming. So upon arrival as I proceed to walk up to my daughters office to come grab her not even a few minutes later the van driver arrives. So I politely asked to chiefs van driver I thought y'all wasn't doing transportation ? He states that, no I told them I was running late.... Picking up my other daughter from school here he comes behind me.... As I walk out the door he drives off doing 65 miles, speeding off so I couldn't get any pictures or evidence of the lies I was told. Mind you my children haven't been picked up in over a month for pick up but he would make sure to drop them off. He's non-chalant, manipulative and rude he doesn't communicate on why he's not picking up my children. And another thing a Hispanic kid pushed my daughter out the van, and locked her and did Max do absolutely nothing.

Thursday, January 22nd, 2026: Pine Elementary School: I was…read moreguest-teaching in OPS when a Chief bus rolled up, and this blonde woman with glasses and a red sweatshirt and yelled out the window: "Hey where do I pick up kids? This line is ridiculous!" I said, I'm not sure, I'm a sub... She yells back "WELL SO AM I" !!!! (huffing and puffing). So I offered to call the front office for this lady to find out - even though I was on my way to crossing guard duty. She didn't wait and pulled into the back lot - apparently found the kids she needed to pick up, and then proceeded to turn LEFT out of the back lot AGAINST traffic, going the wrong way down a one way street and hauled ass out of there, meanwhile running over and breaking two of the school's traffic cones that were set up to direct traffic. I reported her behavior to the secretary and principal. And I hope in the future you hire more competent people, and not stir-crazy drugged up nobody's who are supposed to be entrusted with other people's CHILDREN!

We had a great stay, but what really impressed me was the level of honesty and customer service. I…read moreaccidentally left an entire laundry bag of clothes in our room, and before we even made it home the hotel had already emailed us to let us know they found the items. They shipped everything back to us right away. Over the years I've lost plenty of things at other hotels--and even when I call, I'm usually told they can't find them. So I was genuinely grateful and happy that this hotel reached out so quickly and made sure our belongings got back to us. Exceptional service!

I just had one of the most disappointing customer service experiences with Tru Hotel by Hilton…read more I originally booked a reservation at the Tru Hotel in Omaha but later realized I actually needed the Tru Hotel in North Platte. I called to ask if they could simply switch my reservation to the correct Tru location. The representative said no--that the only option was to cancel my Omaha booking, charge me a one-night cancellation fee, and then rebook me at the North Platte property. I asked to speak with a manager, and was connected with Daniel, the Front Desk Manager. Daniel repeated the same thing: Hilton's policy required me to pay a $150 cancellation fee, even though I was still planning to stay with Tru at a different location. Here's the part that makes no sense: If they had waived the fee and transferred my reservation, they would've kept my business. I would've rebooked at Tru in North Platte, paying around $460 in total. Instead, they chose to enforce the cancellation policy, charge me $150, and lose a loyal customer. They essentially lost out on about $300 and future loyalty over a rigid policy. As soon as I hung up, I booked with another hotel--Avid Hotel in North Platte--which was newer, less expensive, and happy to have my business. To Daniel: following policy at the expense of common sense and customer loyalty is a short-sighted move. You didn't just lose a 3-night stay---you lost a customer. Lesson learned: Hilton may be about policy; I'll stick with hotels that value people.

An excellent ride to the airport for an extremely early morning flight…read more Reasonable prices, good communication and friendly driver. Metro has a variety of vehicles to choose from based upon the size of the party and the amount of luggage being transported. From one traveler to ten, Metro can readily handle the task for you.

A pleasure for my family and I. This company represents Omaha very well. Metro has been consistent…read morewith every single one of our trips. Thank you!!!

This was my first time doing the Holiday lights tour with my family. We opted to rent the bigger…read morebus. Our driver went over all the rules once everybody was seated and explained where we would be heading to as well as the stop they do at a gas station in the middle of the tour which was nice because we had a lot of children on the bus. They also let you bring drinks and snacks on the bus. The bus itself was clean and spacious. We went a few days after Christmas and the only down side is that some of the displays were already down so it felt like we didn't get to see a lot. Another thing was the windows kept getting foggy but thankfully they had squeegees available which we had to use every few minutes so that was annoying but also we know it wasn't their fault. I would definitely use this company again, but will opt to choose the date before the holidays are over for better festive experience.

We do this holiday lights tour every year, and this year was one of my favorites. Our driver was…read moreEXCELLENT. Very friendly, informative, and efficient. We went onthe standard tour through Northwest Omaha AFTER Christmas, and again, the best time to go because light are still on and less traffic. This bus, the Haley, was perfect for our smaller group this year. I will continue to recommend this company because they're tried and true, and the accommodations are at the level of the price they ask. Looking forward to doing more rides in the future.

Unfortunately, after booking two more rides, City Taxi didn't show up for either or respond to my…read morecalls as I was left stranded. Updating to give two stars only for the first two rides. Very disappointed.

I guess he just accepts rides and doesn't start driving.I waited Fifteen minutes after he said he'd…read morebe here Right after I called him, so it's not like you forgot.He just chose not to show up And when I told him I was going to the courthouse.I think he'd actually drive me.

Neff Towing did a great job of towing my grandaughter car I…read morehighly recommend this company p

OMAHA, NE- NOT California!!! Needed a tow for a car with no…read morepower steering. With great guidance and supervision, we got it out of my garage with no problems! It was towed to the dealership and unloaded with ease and precision right into the service garage. Great customer service, professionalism and friendliness. Would highly recommend and call again, if needed!