A flawless experience! I received a prompt phone call after contacting on the website and we set…read moreeverything up (on short notice) in five minutes. I needed a vehicle with ramp for a wheelchair for one day. The vehicle was perfect and clean and I was given a thorough demonstration on how to operate everything. It is so refreshing to have something go exactly as planned in life with no hiccups! I HIGHLY RECOMMEND!

Great work, very professional. Carolyn (coordinator), Angela (front desk), and Mike (installer)…read morewere all fantastic. First rate experience, highly recommend. Never pushy, always friendly and willing to answer any question I had.

The owner Dee seemed very knowledgeable of the scooters was very helpful in my selection I love it…read moreit's great to go on the beach with and for those shorts trips around town . I went back to get a few accessories and he was very accommodating and installed them while I waited Dee is the best .

Ms. Celeste was absolutely awesome, even over the phone. Some of the finest customer service I have…read moreever had the joy to experience. We needed a shower chair after an accident. We called; the chair was at our home within two hours. Free delivery. I needed to extend the period we needed the chair. Called Ms. Celeste up, no problem, call us when you're ready for it to be picked up. I cannot stress enough what a wonderful company Hudson's Wheelchair Rentals and Ms. Celeste are. I highly recommend this company.

Ms Celeste has been absolutely wonderful. I wanted to be very careful about renting the correct…read morescooter to be delivered. We will be using it while we are at a national sewing convention. Smocking Arts Guild of America. I tried two other places but they were not in the area I needed. Ms. Celeste relieved my fears right off the bat. Her soft soothing calm voice confirmed I had dialed the right location for delivery of two scooters to the Hotel we will be staying at for a week. Ms. Celeste talked with me for some time explaining how things will be handled on their end. She had a coupon available to give me a discount And that helped so much. I did not have the money available the day I ordered it but she said I could pay anytime as long as it was before October 12 ... the day of delivery. I called today October 3 with my payment information and once again Ms. Celeste's kindness was evident even over the phone. She remembered me and my order. If you need a scooter or a wheel chair to rent ... I highly recommend Hudson's Wheelchair rentals. Thank you.

Carolyn helped us find just the right vehicle for our elderly mom. She did a fantastic job of…read moreeducating us on all the options... And her insight and expertise helped us find a great van without breaking the bank.

We needed a van to help with my father's needs. Mobility Works helped fit him with the right lift…read moreand van. Could not be more thankful for their honesty and guidance throughout the entire process. They provided exceptional customer service and showed a genuine desire to help us with our needs. Thank you the Mobility Works team for all you did to get us going.

Area Access performed the installation for a stairlift that was generously donated to my daughter…read more When I had an issue recently, they sent their technicians out the next day for resolution. They have been kind, professional, efficient, prompt, and extremely helpful. I am so grateful for this company and would recommend them to anyone.

We purchased a Handicare 1100 chairlift for my husband's mobility issues in 2022 . He used it for…read morea year until his death in 2023. I did not have it removed after his death because it has helped me carry the laundry and Christmas decorations up and down the stairs since then. I do not need it for mobility issues. After four years it started making a squealing noise so I called Area Access to schedule a service call. Wow, what an eye opener that was! First I asked approximately how much a service/maintenance call would be and was told $240 for the first 30 mins and $45 for every 15 min interval thereafter. Are you kidding! It takes the repair man 30 mins to get his equipment out of the truck and set up before even diagnosing the problem. Then the girl tells me that they have a new policy where before they'll schedule service they want your credit card info to keep on file. That was the deal breaker for me. First, I was probably looking at a minimum of $500 to diagnose the problem and then have to pay for whatever parts it needed (at $45 every 15 mins). Then Area Access employees have access to my credit card info which will be kept in their files. Does Area Access vet their employees? If so to what extent? Bottom line, if we had known that this lift was a Norwegian patented product so nobody other than Area Access can provide service on it, plus what their service call rates were, we would've made a completely different decision. Since I don't need the lift for my mobility it's cheaper for me to have it removed rather than pay to have it annually service, which is what is recommended. If I had done that I would've paid for what it originally cost by now. Anyone planning on buying one of these lifts, look into the maintenance costs. It is hideous what this company charges people for annual maintenance on this equipment. People who are probably living on a fixed income but need this lift to stay in their homes.

Start to finish it's all about customer service and treating people right. My hospital bed could…read morehave been fixed but the cost out-weighed the benefit and he talked us through everything. Very straight forward and very honest. I wouldn't hesitate to recommend them.

A very rare piece went missing off my wheelchair lift and I had the fortunate experience of meeting…read morethe owner Chip Jones who had to order the piece for me. Chip provided me with accurate, consistent, and timely information of when I could expect the piece's arrival. When the piece arrived, Chip was extremely flexible with his work schedule and satisfied my service expectations. It was very apparent to me that this family owned business values their customers and will do what it takes to serve each and every customer with professional and courteous service. Today it is hard to find a brick and mortar establishment with good old fashioned customer service. Look no more, give Chip at VVC a chance to service your needs. He sells and repairs vacuums and wheelchairs and is located on West Norfolk Road in the Churchland area of Portsmouth!

Poor service to Disabled Veterans. Do not check the weight of a chair lift to the wheel chair…read more Causing unsafe and dangerous results. When sent out to check the damages the 101 Moblity Employee argued and tries to make it as the Veterans fault. When I disagreed I was told I deserve to get what ever the f@#k I get. Very rude and disrespectful company representative.

We needed an adjustment on our Chair Lift and one email to Brian and the team was on it. They came…read moreand found the problem with the Chair and it was replaced in two days. Brian and Kirk did not waste anytime to fix the problem. Their professionalism and "can-do" attitude resolved the problem and we were very happy with the results. Thank you and we appreciate all the team that worked on the problem and a quick resolution. A very happy customer.