The staff here is thorough in their explanations. That alone sets them apart from other places. I…read moremade an online inquiry and received a call later that day to find out more about my needs. We had a 15 minute discussion that helped me understand better about what my options were and feel confident that I was getting exactly what I needed The installation was easy to schedule and they arrived on time. I have been pleased overall and will use them when I need anything additional.

Didn't buy from them yet, but they were so helpful when I came in to ask questions about Upright…read morewalkers. The gentleman that helped us was super kind, was factual about the walkers specs and capabilities, and allowed us to try them out to see which model and features I preferred. I'll be honest this customer service is lacking in a lot of businesses like this now, it is greatly appreciated and honestly when I need to spend the money on high end walker like the one I was looking at I will do it with them.

I received great customer service at Mobility Scooters & More…read more For one, I had queried a few local "mobility" stores over email asking about a specific item in stock. Mobility Scooters & More was the only one of three that bothered to reply and did so in a fast and courteous manner. They offered to hold the item for me. One of the best surprises is they hold limited Saturday hours. This is rare but most helpful for a business like this and it is most appreciated for those of us who cant meet the usual 'nine-to-five" hours of other establishments. This business stocks all manner of items related to one's "mobility" so if you are rehabbing an injury or need a more permanent solution this is a great option in the metro area.

I want to thank Sue and her team for great after sales service. They are efficient, caring and…read moreskilled in giving their customers the service they need. Mark always does a great job for technical support. Rev. Noel and Diane Anderson

Very frustrating. They told me on the phone they have it in stock. I drove all the way to find out…read morethey didn't.

Excellent customer service! Jeremiah was knowledgeable and extremely helpful. He spent lots of time…read morewith us explaining all our options and showing us how to use the different scooters. I wish there were more employees like him. We are very happy and will highly recommend ADA Medical Supply!

AMS vans was the best customer experience I've had in a long time. I dropped the van off for a…read morewheelchair ramp conversion.. They gave me a ride to the airport for free. The following week we picked the van up after the conversion was complete. They picked us up from the airport again as a courtesy. Six weeks after the Van Conversion or lift had a minor technical difficulties they facilitated someone to take care of those adjustments as needed. In another state they took care of the bill. The complete process from sale to ownership has been nothing but smooth sailing

I purchased a new 2023 Honda EX-L handicap conversion van from AMS vans in late July, 2023. The…read moreprice of the vehicle exceeded $77,000. The van was supposed to be delivered to my home for a tutorial and inspection between 12 and 4 pm. Instead, AMS delivered late in the evening after dark with damage to the rear bumper. I have ALS (Lou Gehrig's disease), I breathe mechanically, and purchased the van because I must move a 500 pound motorized, therapeutic wheelchair. Since I received the van, the automatic ramp does not reliably deploy and I am unable to safely get in and out of the van with my chair. Once the issues were known, just days after delivery, I requested a functional, new replacement Honda van. My requests have been made in writing and by phone. AMS has ignored these legitimate requests based on the documented safety issues and the fact that the van is damaged. I have spent hours waiting for repairs in dealerships while traveling outnof town, and was instructed last week and yesterday of my need to drive hours each way through heavy construction zones for yet another repair attempt. I have been stuck in the van in high heat unable to get my chair in and out of the van. AMS has not acted promptly or professionally.

This is a very clean and new store. The people were extremely helpful and honest. Sometimes when…read moreyou go and buy things from a company and they know you have to have it, they will try and overcharge you. That is not the case here. I felt it was reasonable and they sold me what I needed. Highly recommend them to anyone!

Ralph, Jackie, and Thomas have been so helpful and reliable! I have actually used them for 3…read moredifferent clients, and each service has been top notch. Have already referred them to others in the field

Ralph and his team were able to get my 95 year old mom rolling again. Her power chair motor gave…read moreout and they worked with the rep to get it replaced. This the second time they've helped us out of a jam and we are so happy to have found them. Initially, we tried to work with the company that we purchased the chair from, but they were extremely unresponsive and I desperately searched for someone else to help us. Luckily, I found Access and have been more than pleased with them. They go above and beyond and that's not something you can say about most places. Ralph and Tyrek are the best! Highly recommend!

I just had my G4 Kirby tuned-up by the owner, Jacques, at Virtuous Wares. Not only was he…read moreprofessional, but was also very pleasant to work with. He mentioned that he had been working with Kirby for 35+ years, so he is very knowledgeable about all Kirby products. He spent time taking my Kirby apart while I was there to show me what needed replacing and what didn't. I truly felt that he had my best interest in mind and wasn't trying to sell me something I didn't need. He turned around the job quickly and had it ready by the next day. I am very happy with the service I received and highly recommend using Virtuous Wares for you Kirby needs.

Good part was, Jacques was pretty nice and seemed positive on what he does and how he gives his…read moreservice, Bad news is, my tire that he gave to my scooter unfortunately blew out on the 2nd day from my current visit.

Every once in a while you come across a business that still values great customer service and a…read morefriendly interaction. Bob, Karen, and the rest of the staff here are top notch folks, and I truly enjoy being their customer!