Great store and customer service! They allow you to try on before you purchase to ensure sizing is…read moreaccurate.

Very personal experience, very kindhearted. The owner and her staff were very supportive and caring.read more

I was just at Ray Fisher Pharmacy with my 90 year old mother looking at wheelchairs. Marcos greeted…read moreus and proceeded to help try out different chairs but unfortunately none of them were fitting her just right. We looked at her existing chair and he was able to make some adjustments to the wheels and tighten the brakes. It helped so much! Marcos Rocks!! Thank you!

Five stars all the way! They are so nice at Ray Fisher, from the moment you walk in the door. I had…read moreto get a post surgery shoe for a foot injury and I was taken to the lady who could help me right away. She had me try one on for size and I was on my way in just a few minutes! Remember to always support local businesses when you are able to!

From start to finish...Carter - he went the extra mile...Leon, Rob & intern Mathew - all very fine…read moreprofessionals representing the Bone Stone and their knowledge of the scooter product, top notch We could not be more satisfied and highly recommend this store to all consumers interested in purchasing from The Bone Store. The assessment, product delivery, and installment could not have gone any better. Nancy T.

I absolutely love this store. As we've gotten older (and maybe put on a few pounds), my husband and…read moreI have needed running shoes, better pillows, shoes and slippers with arch support, a knee brace {sigh} and this place has it all. The store is fairly spacious without being a warehouse. In addition to the small items we've had to purchase, they also have in stock wheelchairs and recliners that lift you from sitting position. There are items here for every walk of life. Every visit, staff has been so helpful, never rushed. Sometimes there's a wait to get a salesperson because they take their time with each customer. If I remember correctly, everything in the store qualifies for use with your health benefits card, which is a huge plus for me. Come in and look around; staff doesn't pressure purchases.

This one is truly exceptional company. If you are a caregiver or are in need of Medical Supplies…read moredelivered to your door, these are the people to call. Their knowledgeable telephone support team that will coordinate all communication between your doctor and your insurance company so that you never see a claim form, just an express delivery at your doorstep. Staff is very knowledgeable with respect to obscure critical care supplies such as Ostomy, Urology, and liquid nutrition. It looks like they have a fancy new website these days also. Complementary registered dietician services are a major plus.

I had a very bad experience a week ago with a sales person. I think her name is Irene Z. Normally,…read moreI get someone else but she is out but my dad needed colostomy bags that day. I have been meaning to write a review but no time. I am really upset but it eventually got resolved. Please retrain Irene Z on her attitude.

I was very impressed with Dan the first couple times I took my go-go batteries to him. when my…read morepride go-go broke down hw could'nt figure it out so I took his offer of a "new"n Vive It began to squeek terribly in the front wheel and I told him it was too low b I have nearly remodeled my entry to accomidate this creature. After he replaced it with another Vive it was quiet for about 3 days and began to squeek an the front headlight came dim. He said he would order me a go-go and we could make this right. Well it's been a month and he's dodging my calls and texts. I really thought he was a stand up guy but..... Oh yeah I pulled up the you tube Vive instructions and found out how to WD40 my front wheel! Guess what quiet as a mouse but he could'nt figure that out without taking my first Vive back? Very disappointed I've referred people to him I hope they aren't in the same spot as me

So, I had a 2019 EZWheels with 37 miles on it. It really just sat in the garage. I called Dan at…read moreMobile Express. I offered to sell it to him for $1200.00 ( I paid $3800.00) The thing was basically brand new. He accepted the offer, said he had a client that was looking for one just like mine, Dan came picked it up from me, shook my hand and said he would return the next day with the cash, (he needed paid from the buyer first) OK, sure. I said. AFTER Dan dodging my calls for 5 days, I showed up at his work, he made a few excuses, and then wrote me a check. I asked him when I took it, if it was gonna clear ok, he assured me it would. That was Friday, Monday morning I check my bank account, BAM bounced deposit. Dan texted me a picture of his NSF notice, I told him I would be by for CASH in an hour, ok.....BUT....he only had $1100.00 of the $1200.00 he owed me, said he would pay the next day, I also added my Bank fees to his balance. Moral of the story.....be careful, shady spot here.

The review from almost a year ago from Laura C. echoes the same experience I had. Requested…read moreservice for a broken chairlift. The scheduler was nice and the day was set for repairman "Rip" to come repair. Provided the model and manufacturer of the broken unit to the scheduler. Was told if Rip is unable to repair the unit, then the service call could be changed to a 'survey' where they would instead take all the necessary measurements for a new replacement unit. Rip arrived and immediately said, "this is not an elevator, this is a chairlift. They (Arrowlift) didn't tell me it was a chairlift." I told Rip I told the scheduler the model & mfg. at the time. Rip then noticed that the phone attached to the unit was not turned on. He said that was a problem. Legally he cannot fix an elevator (or chairlift) if the attached service phone is not turn on. Rip asked me if the scheduler went thru a checklist (including if the service phone was operational) when the repair was scheduled. I told him no. Rip ask what was the name of the scheduler so he tell her she wasted my money because he still needed to charge me for the site visit. Not sure what changed his mind, but he decided to try to fix the unit only to tell me he couldn't. He stated he wished he knew the manufacturer of the unit beforehand as the mfg. is located back east and they were closed now so he couldn't call them for technical help. I mentioned again that I had previously provided the mfg. and model when I schedule the meeting. I asked Rip if he could at least turn this into a survey to measure for a new elevator. He agreed and took the measurements and various photos. Before he left, I had to cut him a check, even though I still had a broken unit and no idea what kind of elevator I would replace it with. Rip was a nice guy, it was just very unfortunate how much of a waste of time it had been. [WEEKS GO BY] I patiently wait many weeks for Arrowlift to generate a quote and/or have someone in sales reach out to me so we can discuss what new model to replace it with. I used their online chat feature on their website asking when would someone contact me and they said they would forward on my message. [ALMOST 2 WEEKS MORE GO BY] I called the main number and was told I needed to talk to a Brian N. in their Clovis location who had my file, however he was unavailable so I left a message for him to call me back. [ANOTHER WEEK GOES BY] I called asking for Brian and was told he was there but on another call and he would call me back. [ANOTHER WEEK GOES BY] I called again and was able to finally talk to Brian. He apologized for the delay, apparently my electronic file was locked in a computer and the only person who had access to it was out of the office for the last 2 weeks. I told him I was hoping to get a new elevator fairly soon considering how much time had already past waiting for them. He said he would generate a quote and email it to me. [ANOTHER WEEK GOES BY] Brian finally emails me but with nothing specific. Just a "rough estimate" of $55,000 to remove the old unit and install a new unit. (Keep in mind that we still have not identified the new unit yet). I called to ask questions but not surprisingly, he was unavailable again. [DAYS GO BY] I called them and was able to talk to Brian briefly on his cell phone as he was driving to leaving for vacation at the lake for the upcoming weekend. The call was cut short (less than 7 minutes) as he went out of cell phone range. [AFTER THE WEEKEND] I left a message for Brian to please contact me again so we could continue our phone conversation and we could identify a new replacement unit. [I WAITED 2 WEEKS AND I NEVER HEARD BACK FROM HIM] I finally gave up trying to work with this company and their incompetence. They wasted too much of my time and my money for nothing to show for it. (approx. $500) I decided to install a spiral staircase instead and it arrived in less than 2 weeks and for a 1/10 the cost Arrowlift try to charge me. I never worked with a company before less interested in trying to make a sale. DO NOT USE ARROWLIFT.

Very slow, uncoordinated service. It took 2 years to get our lift installed. Project manager never…read morevisited site. Different installers who didn't talk to each other and didn't bring all tools/ parts necessary for installation.

Everything really, bad service all around. Appointment scheduling is the worst with motion. Had…read moreappointments set up and on the day of no one shows up and they said it was never scheduled. If you have an emergency good luck because you're on your own. They set up everything to their own time and never accommodate to you. When they do actually come out it'll be months out before they get parts in and another month before they get a tech to actually come out. We have no choice but to use them because they were our first vendor given to us by our doctor. We will not be continuing using numotion once our insurance policy is up with them.

I only put 4 stars so that people could see this because I know they could hide this review. They…read moreare still gonna hide this anyway. OK to the point numotion is not a good company to do business with I used them the first time to repair my wheelchair and when they did they sent me all the wrong parts and canceled my appointment to re-air my tires up. So I ignored them when they were trying to make things right. I just recently decided to give them a second chance and thinking they had changed but no I called them to schedule an appointment to get me a new wheelchair instead of scheduling an appointment I got laughed at and treated like I didn't understand anything they told me after I told them not to worry I'll get what they need they decided to connect me to someone for scheduling an appointment but she was out and I was told they'd have her call me and guess what I haven't received any call So they deserve a no star and a bad customer service rating

TKO Medical was extremely professional and helpful throughout the entire process! Highly recommendread more

Worst company ever. Terrible communication. They took 8mo to get me a loaner power chair that came…read moreto me filthy, with a nail in the tire so it causes it to jerk in random directions when you are trying to go straight. The seat belt is severely damaged and looks like a dog tried to take a bite out of it. I let them know immediate and asked for it to be fixed. They made excuses. Then it another 3+ mo to get my custom folding chair with power assist and it did not work on day one!!! The motor and alignment are off. The specs do not match my prescription. They are pulling some kind of game saying its a "rental" no its a permanent chair to replace my older ki mobility chair. My orders started in Dec 2025. Its 9/1/26 Still no working chair. Sunrise Medical is the vendor they got the quickie chair from with the r90 motor that doesn't work. I have had TKO at my house multiple times but its all excuses about needing parts that were coming from Mexico. They brought only one replacement part and it was still wrong. TKO has crippled me further because they are supposed to be helping me with a functioning chair that meets the specs. I need the ability to function and be independent. Now, I have no backup method for getting to town I needed the folding chair to use with uber and lyft. That is because they are now picking of the poorly made quickie chair and motor. I want it fixed not leave me with even less resources. Instead, I am getting told go find another vendor. What was so difficult about doing your job correctly? The guilt trip phone call I received from the owner and a rep was outrageous. I said "why did you order this? I never signed off saying I wanted to order that chair/motor combo. I still needed to check other details like chair pads, backs, and other features." "Oh, we did it because we knew you were in a hurry to get a chair." Yeah, but I want the right chair and a properly working motor. I have never been able to use the motor. It's ridiculous.