They will not sell a phone to me unless I sign a 2 year contract with Bell, Telus or Rogers (or one…read moreof their spin-offs). Bad business decision, which seems to be the norm nowadays. Apart from this daft company decision, the staff are generally pleasant and don't mind my young son playing games on the display devices.

They do offer some pretty good products from many varieties of electronics to different range of…read moreprices. Pretty nice service and easy online shopping

Took my phone S24 ultra in for screen repair, when I got it back the screen wasn't even the right…read moresize for the screen, but I got over it, wrapped it up and gave it for a Christmas gift, when the person opens it they also got lottery tickets and they tryed scanning the tickets with app on phone but the screen was only black, they stole or broke my phones camara. And put in a screen that didn't even fit my S24 ultra. If toy ever get Ur screen repaired make sure you check all the functionality like camara is working. This is so frustrating I payed over $375 for a screen not even the right size for one and then the lost of the use of the camara. (Park royal mall kiosks)

He fixed my daughter's iphone 11 broken screen. Price was the lowest but the service is the best…read more The screen was working perfect but after about 2 months, touch did not work. He promptly replace the screen again at no charge, no question asked. Great service and he stands beind his work. Highly recommended for any phone repair work. Thank you!

I went to replace the battery. I turns out that the…read moremotherboard was damaged. They spent 1 hour, changing screens & testing. They made the phone work anyway. But they charge me just for battery replacement! Out off this world! Highly recommendable. Guillermo F.

I do not recommend anyone going there to repair their cellphone screens. My brother cracked his…read moreiPhone 6s screen and the man working there charged him $50. I then crack my screen only a month later and the man working there charged me $45 with a screen protector. Only 3 weeks later my screen cracks again I go back and he says it'll cost me $65 dollars... I was so surprised. I told him he had charged me $45 earlier and he said he did not, he would never. He was in fact changing the prices up because he charged another customer $65 rather then $50 while I was in the shop. The employees change the price depending on how people interact with them which is absolutely ridiculous.

Brought my severely (crush) damaged cell phone in to see about possible repairs. Turned out that it…read morewas damaged WAY beyond repair. Tech showed me the damage and explained what had happened..very patient and knowledgeable guy. I didn't want another new phone so asked about any re-conditioned phones..he had a couple on hand and explained the features of both. Bought one. Nice place to deal with. Not pushy at all. Would have no hesitation in recommending this place if you are in need of repairs.

Mohammed is absolutely amazing. He is so kind and professional. Most importantly, he is amazing at…read morewhat he does. He was able to help me get all my information off my phone after it was run over for 20 minutes on Lougheed hwy. No one I spoke with thought it was possible but Mohammed did it! His prices were incredibly resonal and significantly less than some of the other businesses I contacted. I will absolutely be going back to get my other electronics services and will absolutely recommend him to everyone.

Bill at Phone-ER is a miracle worker! I dropped my Samsung Galaxy 22+ in the ocean and it stopped…read moreworking but Bill was able to fix it! Saved my life. He was so quick, thorough, experienced and kind. And very economical. Best possible service. No other company was even willing to try to repair my phone.

If I could give minus stars I would. Do not go here!! They are professional scammers. I am sure…read moremost of the reviews are bought and if they aren't the repairs are very simple. If you need a new screen saver put in or simple stuff like that they are fine. Anything above that go somewhere else. Go to a licensed Apple dealer if you have an Apple product. It costs more but you will be scammed here and you can just burn your money anyway. They are liars and will do anything just to make a quick buck.

Went in for a price adjustment once I saw the cell phone I got cheaper else where. I had to wait…read morefor a bit, but all in all, a good experience.

I went in the other day for an issue I had with my phone and Rayan was so helpful. I checked with 3…read moreother places and his price was by far the best. He walked me through the whole process and fixed the issue right away. Thank you, Rayan!!

Had a broken camera and Rayan fixed it same day for an incredible price. Such a nice guy too. I…read morewould highly recommend stopping by if you have any phone repair needs. And the turnaround time was so fast, exceeded my expectation! 10/10

Boyfriends contract was up with Rogers so we decided to go to wireless wave. We wanted to cancel my…read moreboyfriends account and place open a new line under my account but port the phone number from his old account to the new line because it was a business number and he had had it for so long. Get all the paperwork printed out and they do their thing, we also agree to the mobile protection plan that we were told was supposed to be free for the first 3 months, turns out that was wrong. That promotion had ended a while before we were there and were charged for the plan the whole time, we only got it because they were offering store credit with the plan and we could cancel it before the three months was up. After we left the store, it took a month before the phone number was able to get switched over, which took a 3 hour phone call with Rogers to get sorted out because the employee's at wireless wave ported the number to Bell instead of to the new account! Clearly there's some major training that needs to happen at this store.