Like most bike shops, John Bikes is staffed by people who clearly know what they're talking about…read more I needed a bike to ride to work and they had a good selection (not as much selection as I hoped for, but still good). I had to wait a while to be served; they get very busy in lunchtimes. For Bath, its quite a big shop. They've joined together two shops into one and a few doors down they also have a service centre.

I had to think long and hard about my rating. The shop is lovely and most of the staff is great…read more But there is this little sh*t with long hair and too much of an attitude that thinks rather highly of himself. I'm certainly not new to bikes and needed a quick fix (i was visiting a friend and had no tools on me). He takes a quick look at it and tells me I should most certainly dump it and get a new one. Something I happen to know as utter rubbish. I won't go on a rant about that situation. Long story short, a less knowledgeable costumer would've done what he suggested, and spent a fortune on a new bike. That is not costumer service and, quite frankly, a fairly dishonest thing to do. Like I said, bar that guy, the shop is great.

Superb bike shop. Great customer service. No pressure. Superb mechanics. Great deals presumably as…read morenot making the place too glitzy. Simply EXCELLENT after sales care.

The largest of the Zero G group of bicycle shops in Bristol (they also own the Specialized in Park…read moreStreet, a store in Bradley Stoke and the lovely shop in Downend). This is a great place for the more serious bikes, including trails but they do have a selection for kids and for us less muddy commuting cyclists! They have a wide selection of brands as well, including the fantastic Giant, Cannondale, Cube, Trek and Specialized. Also open by appointment on Sundays.

One of the best customer service I ever had! My partner…read morebought a shorts for me, and I ended up not liking it. Since it was a present, the receipt was already in the bin. She went, they promptly took the stuff back and instantly issued a monetary voucher. No fuss, no bull shit. Now with that, I buy her a T, she dislikes. They again take the stuff back and reissues,yes, another voucher! Liked a pair of biking glares, one of the staff, voluntarily came down to explain the specifications of the respective shades. When I downed on one, they even gave 10% student discount, without any hue and cry! These guys couldn't be more helpful. And, they really know their stuff. The quality of the products is excellent and the shop has got a huge stock! The shop, is definitely worth a visit, if you are an outdoor sports guy! Recommended? Yes, definitely!

My preferred method of transport around this fine city is on two wheels, and like many of my fellow…read morecyclists I want a bike shop I can trust. I got my most recent bicycle from here - (a cute retro style ladies number, complete with shopping basked, but boy can it nip along). Mountain, road, hybrid, kid's, trikes, folding/touring - and all the top brands including Ridgeback, Kona, Marin and Whyte. They have speedy deals of the month and the staff have massive brains full of expert, tried-and-tested biking knowledge (many of them are amateur downhill racers in their spare time too), just ask them! Any bike you buy comes with a quarterly service for just a little bit extra money. Now, on yer bike son!

Great service - small jobs done while you wait without booking! Really useful for weekend…read moreemergencies! Staff are knowledgable and friendly, especially Matt!

Very nice people and they do have a good selection of stock…read more Very helpful.

This great local bike shop won the South Wales Echo's 'They're The Business' award in 2009, which…read morerecognises local businesses that go above and beyond the call of duty for their customers. Now the Bike Shed has moved to Cathedral Road it has more space than at its old premises on Wyndham Crescent, and they've added new makes to their range including Trek, Pashley, Raleigh and Cooper. Apart from the bikes themselves, they also have loads of cycling accessories, from child seats for the back of your bike through to gloves, helmets and clothing. From fairly low-price goods through to high-end brands, they offer stock for most budgets. You can also get your bike repaired and serviced by experienced staff and they supply parts by dozens of cycling brands such as Rock Shox, Endura, Truvativ, Shimano, Mavic, Avid, etc. The staff are all cycling experts, and are knowledgeable on local issues such as good biking trails and Cardiff's Bike To Work scheme - so you can find out all sorts by having a chat with them. Highly recommended for any Cardiff cyclists out there.

This is where local business beats the big national chains…read more National chains usually employ someone who looks decent enough, doesn't have a criminal record and can just about string a sentence together without swearing. They don't care if they have any knowledge or passion about the product they are selling. The people working at the Bike Shed know their stuff and you can tell - their enthusiasm is infectious. They don't won't to sell you a bike to make money, they want to find you the right bike so you enjoy biking. That's why I bought a bike off them that I ride all the time. If you're after a bike or just some advice - pop in here -there is no hard sell just friendly advice.

Good service and friendly staff. We rented bikes to go see the Stone circle in Stonehenge and the…read moreview to get there was marvellous. The price was also very reasonable for the entire day.

The man in the bike shop is so helpful i know nothing about bikes and everytime I have a problem…read morewith my daughters bike was take it down and will explain the fault and repair it for a very small cost. We have had tyres and inner tubes replaced. Last week my daughters breaks stopped working so I popped in with the bike he had a look adjusted them charged me only £1 and we were on our way with a fully working bike. We have never bought a bike from them but we have looked and he offered plenty of advice and help. We have bought a helmet in there which the lady fitted and adjusted which as fab as i hate adjusting them!! There is plenty of parking as it is located next to Haskins.

Derek is fab, very patient and great value great to support…read morea local trader Nick C