Like most bike shops, John Bikes is staffed by people who clearly know what they're talking about…read more I needed a bike to ride to work and they had a good selection (not as much selection as I hoped for, but still good). I had to wait a while to be served; they get very busy in lunchtimes. For Bath, its quite a big shop. They've joined together two shops into one and a few doors down they also have a service centre.

I had to think long and hard about my rating. The shop is lovely and most of the staff is great…read more But there is this little sh*t with long hair and too much of an attitude that thinks rather highly of himself. I'm certainly not new to bikes and needed a quick fix (i was visiting a friend and had no tools on me). He takes a quick look at it and tells me I should most certainly dump it and get a new one. Something I happen to know as utter rubbish. I won't go on a rant about that situation. Long story short, a less knowledgeable costumer would've done what he suggested, and spent a fortune on a new bike. That is not costumer service and, quite frankly, a fairly dishonest thing to do. Like I said, bar that guy, the shop is great.

my bike was in a bad state of rust and disrepair but they did an excellent job in renovating it…read more Jacqui

Mat has just completed the build of my Surly Bridge Club. The result is outstanding and his…read moreexpertise and attention to detail is second to none. There was an issue with the fit of my Hope headset where he had to ream out some metal to fine tolerances. He explained why this had occurred and how the issue was resolved. Customer care is obviously a top priority with them and Mat could not have been more helpful, even to the extent of making sure that, as I was limited with time, my bike was ready for collection on Easter Saturday having prioritized in on Good Friday. If you want excellent service and expertise, don't go anywhere else, it's as simple as that.

Great people, astounding service. John and his team did an overhaul of my bike (more like a…read morecomplete rebuild) and changed it from a tired, neglected, sad old mountain bike that couldn't manage a hill let alone to a mountain - to a spiffing retro MTB that looks the bees knees.

I would highly recomend cadence bike shop. Both my sadle and breaks needed repair and they have…read moredone both at short notice. The prices have been very reasonable indeed and the service has been exelent.

I used cadence for a custom built touring bike suitable to ride from the U.K. to Cape Town and…read morefurther. Although I knew what I wanted, their advice and expertise were invaluable in making better informed choices to build a bike that surpassed my expectations. Considering I can be a fussy nightmare of a customer I was surprised to see a comment about after sales service, surely a blip or misunderstanding? I've found Jonny and team to go that extra mile or hundred to make sure everything's ok. Rechecking wheels, charging systems and even sending me out spare spokes not only once (missed them in Morocco), but twice while on tour in Africa. In the end it was only one spoke that broke and I was being overly cautious. To sum up, exceptional service, outstanding range and my go to shop for anything custom built.

A great little bike shop with an old-fashioned feel, where friendly staff make you feel as if…read morenothing is too much trouble, highly recommended.

Well established bike shop .. Spacious store with many bikes on view a lot more their rival…read moreHalfordsThough they are more expensive and more for the avid biker Staff very friendly and helpful They also sell upmarket baby prams and strollers

Brilliantly knowledgeable cycle shop. Their range is slightly upmarket - you won't get a bike for…read moremuch under £400 here - but they won't look down on you if that's not what you want, they'll tell you (politely and helpfully!) where to go instead. All the staff are keen cyclists and pleased to help other people in their cycling endeavours. Lots of good safety gear, lights, etc.

Any business can be environmentally and socially aware regardless what it is they do - it's all in…read morethe mindset. The Spokesman Bicycle Shop is a fine example. A cycling fanatic from Chile, the owner has been here only a short space of time and has already amassed a firm group of workers and customers. He explains to me (in a beautifully fluid mix of Spanish and English) that his ethos is to put back into the community what he takes out. He takes trade in with his cheap prices and honest approach, but puts back with cycling fares and mini festivals in the local park. A good service for your bike will cost about thirty pounds plus parts. You can pick up new or second hand models as well as all the reflectors, lights and accessories you could ever need. It's an independent store so they can't afford to be as cheap as some places on everything but they're a lot more personal, friendly and human. It's what you want really.

The Spokesman is yet another jewel in the glittering crown of St Werburgh's. Another local business…read morewhich knows exactly what people in the area need as so many of them rely on two wheels to nip about. I popped in here totally clueless after damaging my bike in a fall and, rather than treat me like the clueless idiot I am and fleece me, the owner, Baltazar Padilla- aka Balti - did a great job. For £17 he gave my bike a mini-service, fixed the brake blocks, made some adjustments and sorted my mud-guard. And he was friendly, bright and breezy all the while. It seems he knows most people in the area as passers-by are always popping in to say hi. And he sells a range of essential cycling accessories for very reasonable prices as well as new or second-hand bikes.

Lovely shop which is part of the Bristol-based Zero G group (other stores in Bedminster and Park…read moreStreet and out in Bradley Stoke). Staff are really helpful and I recommend going along to one of their evenings where they show off new stock. Here you can try out some of the reeeeaally expensive bikes before admitting to yourself that you don't need to spend that much and buy something much more reasonable! They stock Giant bikes, as well as Marin, Willier, Wethepeople, Brompton, Charge and GT. This includes a range of road and mountain bikes.

One of the best customer service I ever had! My partner…read morebought a shorts for me, and I ended up not liking it. Since it was a present, the receipt was already in the bin. She went, they promptly took the stuff back and instantly issued a monetary voucher. No fuss, no bull shit. Now with that, I buy her a T, she dislikes. They again take the stuff back and reissues,yes, another voucher! Liked a pair of biking glares, one of the staff, voluntarily came down to explain the specifications of the respective shades. When I downed on one, they even gave 10% student discount, without any hue and cry! These guys couldn't be more helpful. And, they really know their stuff. The quality of the products is excellent and the shop has got a huge stock! The shop, is definitely worth a visit, if you are an outdoor sports guy! Recommended? Yes, definitely!

My preferred method of transport around this fine city is on two wheels, and like many of my fellow…read morecyclists I want a bike shop I can trust. I got my most recent bicycle from here - (a cute retro style ladies number, complete with shopping basked, but boy can it nip along). Mountain, road, hybrid, kid's, trikes, folding/touring - and all the top brands including Ridgeback, Kona, Marin and Whyte. They have speedy deals of the month and the staff have massive brains full of expert, tried-and-tested biking knowledge (many of them are amateur downhill racers in their spare time too), just ask them! Any bike you buy comes with a quarterly service for just a little bit extra money. Now, on yer bike son!