We are extremely disappointed with the service received by Leekes. In our experience, they have…read morebeen wholly incompetent. While we realise that 'mistakes happen' the calibre of the company is determined by the way in which it deals with those mistakes. Leekes Llantrisant has fallen sadly short in this regard. On 9 April 2025, we purchased a Kettler Mini Corner Sofa Set and paid £2,135 for the set plus the covers. At the time of purchase, we were specifically told by the Sales Assistant that it came with an adjustable table; we queried this as it was a key selling point for us due to my husband's disability. We took delivery of the furniture on 20 May 2025. When constructing it, we noticed that the table was not the adjustable table we had ordered. I telephoned Leekes that afternoon and they said that the Sales Assistant we had dealt with would ring me first thing the following morning. I was not telephoned as promised, but received an email stating : "I have been made aware that you believed you would be receiving the adjustable table. The adjustable table is only available with the larger corner group which costs £2199. The set you chose for £1799 is the set that has the slatted top table, hence why it is slightly cheaper." The cost quoted in the email was incorrect. I telephoned the store to find out what was going on, at which time it was acknowledged that an error had been made. The Sales Assistant stated that 'mistakes happen' and if I wanted the adjustable table, I had to pay an extra (circa) £200. I said I was not prepared to do this as I had specifically been told that the adjustable table was included in the original price. Consequently, I asked that Leekes collect the furniture and the covers and issue a refund. The Sales Assistant stated that this was not an option and if I wanted the adjustable table, I had to pay the extra. This was not an acceptable resolution. Following a conversation with Trading Standards, I submitted a complaint to the Customer Services Department on 21 May 2025. I suggested that somebody other than the Sales Assistant we had dealt with check exactly what was ordered as the invoice and the costs quoted in the email did not tally. It then transpired that the wrong sofa, as well as the wrong table had been ordered and sent to us, so a new delivery had to be made the following week. We requested that Leekes arrange for someone to put the furniture together for us, as my husband had already struggled to do this once, and due to his disability, this would be difficult for him to do again. The fact this had to be done a second time was solely because of errors made by Leekes. We were told this was not possible, and it was suggested that we use a handy man at our own cost. We will not be purchasing from this company again.

When I was young not a weekend used to go by when we didn't seem to be at Leekes. Its one of these…read moreamazingly big home stores that pretty much sells everything. The Shop itself is split into sections so its easier to find your way around. There is a bed shop, kitchens, bathrooms, DIY, Sports section, electronics, gifts and crafts, pets and a large garden section with lots of ponds and fish too. I would say that you could easier spend half a day at Leekes looking at everything. They also have a handy coffee shop and cafe so you can have a think before you spend all your hard earned cash. It also has plenty of car parking and the staff will help carry your purchases to the car to.

I have bought varous goods from the store over many years…read more My latest purchase was PVC windows and a front door. I found the whole experience great and what I have grown to expect from Leekes. I would like to thank all the team for their clean, efficent and professional installation.

From the owner: Based in the heart of the West Midlands with excellent transport links to Wolverhampton, Dudley,…read moreWalsall and West Bromwich, you’ll be spoilt for choice with our unrivalled selections to create a beautiful home. Visit our newly refurbished furniture floor and bed studio and discover our extensive ranges from many leading brands as well as our exclusive Casa collections. At Leekes Bilston, you'll also discover our large kitchen and bathroom studios that showcase impressive displays to help inspire you to create your own dream home renovation, with experts on hand to help you every step of the way.

Pretty much smaller than the other Marks and Spencers but it has all the usual departments,…read moreclothes, food, home, a very nice café, and most important lingerie. It's a fairly well known and acknowledged fact that if you need a good bra there are few places better than Marks and Spencer. The range of other stuff in this branch isn't so wide but at least they understand their priorities. This is our first port of call in search of the perfectly fitting and not overpriced bra. There's parking outside but it can get a bit crazy here at the weekends. Somehow they thought it would be a good idea to put a load of great shops next to a totally inadequate car park.

I love this Marks and Spencer because it near and its out of town. It has a good selection of…read moreClothing items fo Men, Women and Children. It also have a coffee shop on the top floor and the best thing is the food hall. The staff are extremely helpful and very friendly. It also has a great range of christmas gifts and packing items. The dine 2 for £10 is also a good offer they have in the food hall whcih is worthy looking out for.

Hello TK Maxx. Why do I always expect so much of you? Why do I think that I can go into your store…read moreand find the perfect item that will fit. I never have and I probably never will. And yet I continue to go in, load my arms with items of clothing, take said items to changing room before returning items to rather peeved off looking member of staff who is tired of seeing this pattern not only in my behaviour, but also in that of every other person who walks into this store. Hello TK Maxx shopper. Please don't look at how much an item was before you've actually tried it on and fallen in love with it. This is the only way you can claim it is a bargain or a saving, not simply a mistake on the part of the designer. Hello TK Maxx worker. I'm sorry for burdening you with all the odd items I've picked out in the past, and I feel dreadful that I'll inevitably feel compelled to do it in the future. URBAN CHALLENGE: Shop wisely, and try to get a 33% success rate with the items you take into the changing room

If you know exactly what you're looking for, chances are you won't find it in TK Maxx. However if…read moreyou don't have anything in particular in mind, TK Maxx is a great place to go shopping. With a massive selection of largely random items, this Aladdin's cave of shops has a huge array of items on sale, ranging from household items and clothes to toys and beauty products. If you do manage to stumble across something that takes your fancy, the prices are hard to beat, with many great items for as little as under a fiver. Not the best place to find anything specific, but if you just fancy a browse around the shops, TK Maxx is a good place to start.

This is a real nip in and out Argos. It's not on the same site as the main group of shops so you…read morecan usually park no problem. I knew what I wanted, those tongs and poker things that to go with our nice new woodburner. My web research revealed that what I wanted was called a 'companion set' aww how cute. My web research further revealed that since I didn't want solid gold, or even brass, Argos was by far the best value. So just reserve online, pop your card into the machine, pause whilst they find your order and hey presto! A companion set... now for the companion.

Next is not my favourite shop. This branch, although smaller, is still not my favourite. The…read moreclothes just seem boring pretentious and over-priced. Maybe they're good quality but I've never really found out. Although we do go in there I don't think we ever bought anything except a pair of sunglasses. They don't have a big range of sunglasses but it was just one of those flukes. It's also one of those shops where you can't find a small size and we're all small. There's stuff for kids, women and men you can even get a Next iPhone app. Please!

This store is located on an out of town retail park so is surrounded by other shops including M&S,…read moreNewlook, TK Maxx and River Island to name but a few. There is also a Pizza Hutt restaurant meaning it's a full afternoon out. The store its self is fairly large inside and holds a good stock level in all of its departments including menswear, womenswear, childrens wear and its home department. The staff here, are always polite, friendly and helpful. However serving on the tills can sometimes be quite slow.

This is a type of bargain store which is on one of Pontycluns retail parks. This store sells a…read morelarge variety of items from clothing to kitchen and bathroom accessories, to storage items, food things and gardening items. Some of items can look quite cheap but if look carefully you could find some really bargains.

Game is every videogame fan's favourite shop. Staving off numerous rivals over the years, the…read moresuccess of this shop has seen the fall of fellow Cardiff gaming shops such as Future Zone and Electronics Boutique, leaving Game standing tall in victory as the undisputed high street gaming giant. What I like about game shops such as this is the simplicity. Somewhere along the way, it was decided by the gods that the world needed a shop that normal people could go and pick up an item for their gaming console without being surrounded by staff whose advice usually consists of large words you don't understand. Game acts as a filter for the more technology friendly outlets such as PC World, Comet or Curry's. While you may be able to pick up a state-of-the-art, multiport ADSL filter at any one of these retailers, for those wishing to bag the newest Call of Duty instalment without a brain melting lecture from a member of staff, Game is the place to go. For a jargon-free videogame shopping experience, look no further than Game.

We're Wii fans in our house. It's more of an off the sofa than on the sofa job. In Game you can buy…read moreall kinds of games for your Wii, our favourite at the moment is Just Dance. We can be seen strutting our stuff all over the sitting room. In our quieter moments we do yoga on the fit board and the more dedicated have whole fitness routines. But also in Game you can get stuff for your Xbox, your Ninetndo DS, your all kinds of other game sorts of things. Don't expect Monopoly or chess all this stuff is for gadgets with a power supply and in full colour.

Judging this place by it's fabulously camp name, and it's deliciously pink exterior, I thought I…read morewas going to absolutely love this place. Unfortunately it's rather disappointing. The clothes are frumpy, and not exactly cheap, and I wasn't too keen on the accessories.

Love the Yankee candlesread more