One of the best customer service I ever had! My partner…read morebought a shorts for me, and I ended up not liking it. Since it was a present, the receipt was already in the bin. She went, they promptly took the stuff back and instantly issued a monetary voucher. No fuss, no bull shit. Now with that, I buy her a T, she dislikes. They again take the stuff back and reissues,yes, another voucher! Liked a pair of biking glares, one of the staff, voluntarily came down to explain the specifications of the respective shades. When I downed on one, they even gave 10% student discount, without any hue and cry! These guys couldn't be more helpful. And, they really know their stuff. The quality of the products is excellent and the shop has got a huge stock! The shop, is definitely worth a visit, if you are an outdoor sports guy! Recommended? Yes, definitely!

My preferred method of transport around this fine city is on two wheels, and like many of my fellow…read morecyclists I want a bike shop I can trust. I got my most recent bicycle from here - (a cute retro style ladies number, complete with shopping basked, but boy can it nip along). Mountain, road, hybrid, kid's, trikes, folding/touring - and all the top brands including Ridgeback, Kona, Marin and Whyte. They have speedy deals of the month and the staff have massive brains full of expert, tried-and-tested biking knowledge (many of them are amateur downhill racers in their spare time too), just ask them! Any bike you buy comes with a quarterly service for just a little bit extra money. Now, on yer bike son!

The largest of the Zero G group of bicycle shops in Bristol (they also own the Specialized in Park…read moreStreet, a store in Bradley Stoke and the lovely shop in Downend). This is a great place for the more serious bikes, including trails but they do have a selection for kids and for us less muddy commuting cyclists! They have a wide selection of brands as well, including the fantastic Giant, Cannondale, Cube, Trek and Specialized. Also open by appointment on Sundays.

A small shop with lots of bicycles and bicycle paraphanelia. The staff are knowledgable and very…read morehelpful. Then can order items not in stock, and assist with any queries or problems. It may not be as huge or impressive as The Mud Dock or Dave Bater Cycles, but it's an excellent small local shop, not too far off the Bristol/Bath Cycle Path.

really helpful first moped mechanic to give a straight answer (had tried 3 previously)read more

Any business can be environmentally and socially aware regardless what it is they do - it's all in…read morethe mindset. The Spokesman Bicycle Shop is a fine example. A cycling fanatic from Chile, the owner has been here only a short space of time and has already amassed a firm group of workers and customers. He explains to me (in a beautifully fluid mix of Spanish and English) that his ethos is to put back into the community what he takes out. He takes trade in with his cheap prices and honest approach, but puts back with cycling fares and mini festivals in the local park. A good service for your bike will cost about thirty pounds plus parts. You can pick up new or second hand models as well as all the reflectors, lights and accessories you could ever need. It's an independent store so they can't afford to be as cheap as some places on everything but they're a lot more personal, friendly and human. It's what you want really.

The Spokesman is yet another jewel in the glittering crown of St Werburgh's. Another local business…read morewhich knows exactly what people in the area need as so many of them rely on two wheels to nip about. I popped in here totally clueless after damaging my bike in a fall and, rather than treat me like the clueless idiot I am and fleece me, the owner, Baltazar Padilla- aka Balti - did a great job. For £17 he gave my bike a mini-service, fixed the brake blocks, made some adjustments and sorted my mud-guard. And he was friendly, bright and breezy all the while. It seems he knows most people in the area as passers-by are always popping in to say hi. And he sells a range of essential cycling accessories for very reasonable prices as well as new or second-hand bikes.

The only thing they don't sell is bikes! In fact you could build a bike from all the parts and…read morecomponents they do sell! But I think where they really excel is bike repairs and the service they provide is second to none. Just tell them what's wrong with your bike, leave it with them and when you pick it up soon afterwards it will be fixed. Sounds simple right? Well you wouldn't think so by the poor service some companies offer in this city. They have a huge range of handy stock, from light to locks, for the casual or regular cyclist. I would always head here first if I was looking for some accessories or some friendly advice. Strangely or not they are also a DIY/hardware shop, perhaps this is why they are so great at repairing bikes. But they have a huge range of this stock too; nuts, bolts, hammers, nails, screws...you get the idea.

Erk I'm not even sure I want to tell anyone about this place, I'm feeling all possessive and smug,…read moreit's my little secret... OK then, this is a repair place and somewhere to buy parts for your bike. Unlike some other bike shops in Bristol I could mention, it is neither obsessed with high-end mountain bikes nor demands five months notice to book your bike in for a check up. As long as you are good to them (please phone when you can't make your appointment, this is a small business!) they will be great to you. I always feel that I haven't been fobbed off with the most expensive brand replacements and never ever felt that I was talked down to for being a girl with a girls road bike. However if you are a boy with an expensive bike toy, then you also will have a chance to talk gadgets with the owner so don't worry! Find the stall inside the St Nick's market building, diagonally opposite to the cafe.

Loved the customer service communication very professional and interested in me as a customer…read more Collection was very smooth and organised, I drove all the way from Manchester to collect my bike and it was worth it. Fully recommend it

If you are looking to purchase a bike, get one serviced or even have one made from scratch to suit…read moreyour every need, Strada Cycles is the place for you. Above all, staff in this shop are both honest and professional, and won't take you for a ride (if you'll excuse the pun). I bought my cycle to these guys half expecting to be quoted another ridiculous price for mysterious damages. However, staff gave it a thorough service (for a very reasonable price) and insisted it was basically in good condition, minus a few minor and easily fixable problems. That was over a year ago and I've had no problems with it since.

Lovely shop which is part of the Bristol-based Zero G group (other stores in Bedminster and Park…read moreStreet and out in Bradley Stoke). Staff are really helpful and I recommend going along to one of their evenings where they show off new stock. Here you can try out some of the reeeeaally expensive bikes before admitting to yourself that you don't need to spend that much and buy something much more reasonable! They stock Giant bikes, as well as Marin, Willier, Wethepeople, Brompton, Charge and GT. This includes a range of road and mountain bikes.