One of the best customer service I ever had! My partner…read morebought a shorts for me, and I ended up not liking it. Since it was a present, the receipt was already in the bin. She went, they promptly took the stuff back and instantly issued a monetary voucher. No fuss, no bull shit. Now with that, I buy her a T, she dislikes. They again take the stuff back and reissues,yes, another voucher! Liked a pair of biking glares, one of the staff, voluntarily came down to explain the specifications of the respective shades. When I downed on one, they even gave 10% student discount, without any hue and cry! These guys couldn't be more helpful. And, they really know their stuff. The quality of the products is excellent and the shop has got a huge stock! The shop, is definitely worth a visit, if you are an outdoor sports guy! Recommended? Yes, definitely!

My preferred method of transport around this fine city is on two wheels, and like many of my fellow…read morecyclists I want a bike shop I can trust. I got my most recent bicycle from here - (a cute retro style ladies number, complete with shopping basked, but boy can it nip along). Mountain, road, hybrid, kid's, trikes, folding/touring - and all the top brands including Ridgeback, Kona, Marin and Whyte. They have speedy deals of the month and the staff have massive brains full of expert, tried-and-tested biking knowledge (many of them are amateur downhill racers in their spare time too), just ask them! Any bike you buy comes with a quarterly service for just a little bit extra money. Now, on yer bike son!

The largest of the Zero G group of bicycle shops in Bristol (they also own the Specialized in Park…read moreStreet, a store in Bradley Stoke and the lovely shop in Downend). This is a great place for the more serious bikes, including trails but they do have a selection for kids and for us less muddy commuting cyclists! They have a wide selection of brands as well, including the fantastic Giant, Cannondale, Cube, Trek and Specialized. Also open by appointment on Sundays.

Any business can be environmentally and socially aware regardless what it is they do - it's all in…read morethe mindset. The Spokesman Bicycle Shop is a fine example. A cycling fanatic from Chile, the owner has been here only a short space of time and has already amassed a firm group of workers and customers. He explains to me (in a beautifully fluid mix of Spanish and English) that his ethos is to put back into the community what he takes out. He takes trade in with his cheap prices and honest approach, but puts back with cycling fares and mini festivals in the local park. A good service for your bike will cost about thirty pounds plus parts. You can pick up new or second hand models as well as all the reflectors, lights and accessories you could ever need. It's an independent store so they can't afford to be as cheap as some places on everything but they're a lot more personal, friendly and human. It's what you want really.

The Spokesman is yet another jewel in the glittering crown of St Werburgh's. Another local business…read morewhich knows exactly what people in the area need as so many of them rely on two wheels to nip about. I popped in here totally clueless after damaging my bike in a fall and, rather than treat me like the clueless idiot I am and fleece me, the owner, Baltazar Padilla- aka Balti - did a great job. For £17 he gave my bike a mini-service, fixed the brake blocks, made some adjustments and sorted my mud-guard. And he was friendly, bright and breezy all the while. It seems he knows most people in the area as passers-by are always popping in to say hi. And he sells a range of essential cycling accessories for very reasonable prices as well as new or second-hand bikes.

Mat has just completed the build of my Surly Bridge Club. The result is outstanding and his…read moreexpertise and attention to detail is second to none. There was an issue with the fit of my Hope headset where he had to ream out some metal to fine tolerances. He explained why this had occurred and how the issue was resolved. Customer care is obviously a top priority with them and Mat could not have been more helpful, even to the extent of making sure that, as I was limited with time, my bike was ready for collection on Easter Saturday having prioritized in on Good Friday. If you want excellent service and expertise, don't go anywhere else, it's as simple as that.

Great people, astounding service. John and his team did an overhaul of my bike (more like a…read morecomplete rebuild) and changed it from a tired, neglected, sad old mountain bike that couldn't manage a hill let alone to a mountain - to a spiffing retro MTB that looks the bees knees.

Lovely shop which is part of the Bristol-based Zero G group (other stores in Bedminster and Park…read moreStreet and out in Bradley Stoke). Staff are really helpful and I recommend going along to one of their evenings where they show off new stock. Here you can try out some of the reeeeaally expensive bikes before admitting to yourself that you don't need to spend that much and buy something much more reasonable! They stock Giant bikes, as well as Marin, Willier, Wethepeople, Brompton, Charge and GT. This includes a range of road and mountain bikes.

Contrary to all the high end bike shops that cater to those who want to buy flashy gadgetry bikes,…read moreFred Baker Cycles is such a breath of relief. Relief that a normal, homely, down to earth cycle shop exists. The staff here are always friendly and they let you wander around the shop at your own pace, and are always happy to help you out with any biking issue you've got and can't get your head around! They also participate in the work cycle scheme. This shop is deceptively big - it is very long and goes all the way back, full of bikes and their spares. A great, family run business.

Fred Baker Cycles is a fantastic little family run bike shop on Cheltenham Road. It's a father and…read moreson operation, originally set up by the father, who now is getting a little too long in the tooth, and has handed over the reins to his son. It's a while since I chatted to them about the legacy f the business, but I think they have been going for over thirty years... or something to that effect. As you'd expect from a family business, the motivation to open the shop came from a passion about bikes, or perhaps more accurately, a passion for what bikes allows the rider to do. I pay regular visits to the shop and I'm offered as much of a welcome if I'm coming in purely for advice as I am to buy something. Obviously businesses don't stay in business if they don't make money, but everybody at Fred Baker seems to be able to somehow balance their passion for bikes, their willingness to be of help, and making sales s that they continue to succeed commercially, whilst at the same time being incredibly helpful. They do a lot to inspire people to take up biking seriously.

Bikes, bikes, bikes. There is no better way to get around Bristol…read more Psyclewerx is a well run cycling shop, with young people working in it. So far as purchasing bikes goes it seems to have a larger selection of mountain bikes rather than road bikes. I popped in to get a puff of my air put into my tyres, they joked with me about not being a paying customer etc. but since I have been back they recognise me and it is a bit of an on going joke. they do very competitively priced Bike MOT's and they are a lot smilier that the in the shop at the top of Black Boy hill, and they are independent unlike places like Evans cycles.

I went in for a gear service as my gears were slipping. The staff were very friendly and after I…read moredropped the bike off in the morning phoned me up to tell me how much it would cost to sort out. They were very reasonably priced and did a great job. They even sorted something else wrong on the bike and didn't charge me.