Wow! could not have had better service. Called and within an hour I had a used dryer installed…read more My dryer wasn't running, he diagnosed that the motor was out. I could wait for a part or buy a used one. And yes, my new to me dryer was installed. Great Service!

Am i the first to write a bad review? I hate leaving bad reviews, but i feel like i need to share…read moremy experience. I called in to schedule a time for them to come look at my washer as it was not working. He came 5/30/22 and told me that i needed a new washer motor. He told me i just needed to pay for the part at that moment so he could order it. The part was $213. No big deal, i cut him a check and he told me he would call me when it came in. He called me on 7/9/22 (10 days later) and told me the part came in and asked if he could swing by around 1pm. He came over put the new part in and turns out that did not fix the problem. He told me that my door lock wasn't locking, and that he thinks that will fix the issue. He could tell i was frustrated that it didnt fix the issue and that he will order the part at no cost to me and give me a call when it comes in. Which was awesome to hear. 8 days goes by and i still haven't heard from him. Its now 7/17/22 and i call him to get an update. He answers and said he thinks the part came in but he was not at the shop so he said he'd call me when he got over there to double check. The whole day goes by and i didn't hear back. The weekend passes and I call him again Monday 7/20/22 and he lets me know that he has my part in, but he was all booked up for that day and asked if he could come tomorrow around 11. (now 23 days without a washer) He comes over Tuesday 7/21/22 and starts putting the new door lock in the washer. He has success with getting it started and working properly. He then proceeds to tell me that all i owe him is $126. I kindly reminded him that when he was over last time that he said he would order the part and put it in at no cost to me, and he replies "oh yea i did say that." and then says that he didnt think the part was going to be as expensive as it was. He then asked me if i could pay for $80 of it to cover the part. I said F it and told him okay, i'll write a check. (which i don't think i should have paid for after he told me he wasn't going to charge me for it in the first place) but i did. After i paid him he never filled out a reciept for me, like he did the first time when he ordered the motor, so that was a bummer. It makes me question if my washer even needed a new motor to begin with, as my washer turned on and wanted to start a cycle but it had a clicking sound like it couldn't go. Which could of just been because the door wasn't locking. (so did i waste $213 on a motor that didn't even need to be fixed? i guess i'll never know) But hey, at least my washer is working now. I can't say that i'd recommend this repair shop to anyone as he was very inconsistant with getting back to me and keeping me informed. And also going back on his word when stating he'd order the door lock at no cost to me then making me pay for it in the end. I will not be using Alaskan Appliance and Repair again, and hope that others don't get the service i recieved. As a mother of two kids and a family of 4, being without a washer for 23 days was not what we were expecting.

I like to have the grayed haired guy work on my stuff. They are more experienced and usually have…read morebetter work ethics. He does not disappoint. Very professional and thorough. Didn't try and fix thing that are not broken. I will use him again

Came over an hour late from the agreed upon appointment time and charged close to $150 for a…read moreconsult with nothing actually done. Do not recommend.

I am so pleased with the professionalism and speed of Johnnys appliance!! He was straight forward…read moreand took the dryer apart in moments time.. Then had the part in his truck and the entire service call was fast and efficient!!! That was a huge bargain compared to a new dryer. I will highly recommend this company and continue to use his services next time I need them!!

Great service! Came promptly when I was having an emergency with my refrigerator water line…read more Professional, courteous and knowledgeable. I couldn't be happier and would highly recommend them to anyone.

From the owner: Got a failing, noisy, inefficient appliance making it hard to live comfortably in your home? Not to…read moreworry! Mr. Appliance of Anchorage is here to assist you with exceptional, accurate, and competitively priced appliance repair services for homes in and around Anchorage.

Ray responded right away. He bid under everyone else and we scheduled the pick up on the same day I…read moremade the request. He arrived with enthusiasm, ready to work. Initially, I called him to remove a recliner but I also needed a 8x10 carpet removed (forgot to include it in my initial request), once here, he included that for the same price (Happy camper!). I noted that he was careful with my furniture while removing the carpet. A pet peeve of mine is workers not caring about leaving a mess or being rough. He was respectful and careful while working pretty fast. I'd recommend him to anyone!

Saved me on a Sunday. Did really clean work. Paid attention to finishing details. Felt good about…read morethe experience.

Thank goodness you were still in the Valley! Awesome deal that beat out all the competition price…read morewise, quality wise, and awesome customer service. Saved at least $200 and free delivery. Thank you!!!

Do not buy from Sears if you value helpful folks when there is a problem. We purchased the Master…read moreProtection Plan, that as it turns out is a scam. google it for yourself, read reviews and even former employees who spill the beans. Our experience is seriously hours on hold with non-customer service folks in Customer (NON) Solutions, they are trained to keep passing you around until frustration sets in. Do yourself a favor and spend your hard earned dollar elsewhere. Its no wonder Sears is going down, you are not allowed to speak to anyone that will actually help you. Apparently they are too busy sticking their fingers in the leaking DAM! What the president doesn't realize is their runaround policy is what is creating all the holes.