I was repairing my speaker to replace the battery and got stuck on one last stubborn screw in a…read moretough spot that I didn't have the tools to remove. I stopped by the shop hoping for a quick assist. The owner who helped me (super nice and patient) jumped right in, got that screw out without any hassle, and made the whole process easy. He was genuinely friendly, knowledgeable, and went out of his way to help me finish the job. It was such a positive experience exactly the kind of helpful, no-stress service that makes you want to support a local shop. He's a great person and clearly loves what he does. I'll definitely be back if I need anything electronics-related and will be recommending them to friends!

What a horrible experience I had at this business. I dropped my computer off on a Sunday. The…read moreemployee (who was a pleasant young man) working that day didn't know anything about an Apple laptop....so less that he had to look on REDDIT on HIS computer to find out how to look up much storage my laptop was using. He had no idea how to find it! Even after reading it he couldn't figure it out. I ended up finding it. I needed a new keyboard because many of my keys were sticking/broken from the laptop being dropped during moving. I picked up my laptop a week later, and unfortunately didn't test the keyboard in the store. I don't use it much and didn't test it right away. A couple weeks later when I used it, I noticed the keys were uneven and felt off. The lighted keyboard also didn't work (it worked when I dropped it off). I took it back in when Gordon was working (different guy than the one on Sunday). What a horrible, unprofessional and smartass employee!! WOW!!!!!! I've had have my own business for over 30 years.......I couldn't imagine treating a customer like he treated me. He insinuated and basically accused me of spilling something on my keyboard. Pressure on keys were still uneven and backlight on my keyboard didn't work. Whomever installed it obviously didn't reconnect.....so now I type with a dark keyboard at night. Yes, I became angry and was appalled at his narcissistic and accusatory attitude. Asked me what the "residue" was on my keyboard. I walked out with my computer so fast and so mad and insulted.......NOTHING WAS SPILLED ON MY COMPUTER, GORDON!! It was their shoddy work and incompetency to install a keyboard that still isn't right!! He was absolutely disgusting to deal with. What a horrible representation of this business. I did call the Austin stores to share the story. According to the Austin stores, they're not connected, but students at Texas State should be warned about the quality of the San Marcos store.

Long story but my iPhone was toast today. Expected a long trip to apple store in San Antonio. But…read moreHung (?) sorted it. Cost me $20 which was less than gas to San Antonio. Gotta admit I'm always skeptical of these shops but CPR treated us well and charged a VERY reasonable rate. Glad to see both competence and professionalism in the world today. Kudos. Ps. I Understand it is veteran owned which may explain a lot about the positive experience. (Thanks for your service)

I took my 1TB iPad Pro in for a battery replacement. The repair took longer than promised, and…read moreduring the process they broke my screen. After waiting several more days for the replacement glass to arrive, I finally got my iPad back--only to discover my Apple Pencil no longer worked. I'm an artist. I use my iPad with an Apple Pencil all day, not my finger. The person claiming to be the manager actually told me that because I never said I used an Apple Pencil, they installed cheaper glass that isn't Pencil-compatible. The audacity of that excuse is unbelievable. Why would you replace a screen you broke with one that strips away one of the main features of an iPad Pro? And no one ever asked how I used it--they simply told me they broke the screen and would replace it. Any reasonable person would expect it to be replaced with a screen that preserves the device's functionality. When I asked them to make it right, the manager raised his voice, talked over me, and insisted the screen was "fine" because I could still use my finger. He was arrogant, condescending, and completely unprofessional. I came in for a battery replacement. They damaged my iPad, made it less functional than when I brought it in, charged me $167, never apologized, refused to fix their mistake, and yelled at me for expecting them to. I am absolutely flabbergasted. I now have a very expensive iPad that no longer serves its primary purpose, and I had to pay for the privilege. CPR, at a minimum, refund my money. Better yet, the owner should step in, make this right, and seriously reconsider whether this person should be managing customer interactions.

Misdiagnosed our iphone issues. Found out from Apple store we needed to replace the phone and so we…read morepurchased one from this place which was at least $140.00 cheaper but refurbished. It took quite a while to load data from our old phone and the customer service gal at the front counter was terrible. Had to go back three times and she had no idea what she was doing or what was happening. Will not return to this place!

The guy in there, not sure of his name, really long hair base ball cap, tall ! Awesome He has…read morehelped me the last three times I have been in there. I have bought two phones and and he has helped me with one repair! They are great Very honest and upfront about things!

I will simply copy-and-paste my BBB complaint here. $281.45 and the issue was simply replaced with…read moreanother. Early in the year, my phone suffered a cracked screen. In early Oct, the screen began to malfunction while everything else worked (Battery took a week to die and I was still receiving non-wifi calling.). Took it in late Oct (28th) to have the Samsung S20 Ultra repaired as I was having a trip soon. After getting it back, calendar and time was wrong, and some settings were changed. I also had no cellular signal and the battery was draining absurdly fast (Had to turn off the phone to even get it to charge sometimes.). Had to do the trip in this condition. After the trip, I took it back and they tried to convince me that it all broke at the same time as the screen (See first paragraph.). Tried to say they'd give me a discount and "only charge me $99" for labor. I simply told them I'll think about it and to return my phone to me. When I got it back, the time and calendar were wrong again, and some settings changed once more. On top of that, the case wasn't even sealed properly. It's clear to me that during repairs, they damaged the phone or messed with it in some way. And soon after getting it repaired the first time, I noticed strange behavior on one of my accounts in another state. Entirely unprofessional and clearly attempting to get more money out of me for a problem they caused. Or maybe even did on purpose for profit. Hopefully this gets enough attention that people are warned away. There's a lot of fake reviews on the google page that can trick others like me if you don't dig deep enough.

BUYER BEWARE! I called Cellairis on 8-14-2021 for a quote on having my Samsung Galaxy S6 Lite…read morescreen repaired with $80 part I provided that was still sealed in bubble wrap and had been enclosed in a styrofoam parcel after being quoted $40 labor from The Fix at the North Star Mall. I told the tech that I do not mind paying slightly more to spare my the drive to the mall and was told they could do it for $45-$50. In retrospect, this was a regrettable decision. Fast forward to my coming to the store to drop off my device and part. Despite our past conversation which both model and quote range was disclosed, the manager decided it appropriate to increase the cost to a whopping $125 under the pretense of their assuming risk which is nonsensical considering they had me sign a liability waiver (see images). Edit: I forgot to mention the manager claimed I did not speak to their tech. I described our conversation in detail to his reply, "That's weird." Included the call log screenshot to add to this alleged "mystery" of a tech I didn't speak to... Apparently. /s At that point, I contested this labor price as unreasonable as considering the cost of the part it would be less expensive to have purchased a new one. The manager then stated the lowest they could go down was $75 mind you that is 50% higher than the original quote I was given over the phone. Since I had driven down to Selma and just want my tablet fixed, I decided to bite the bullet. Later, I receive a call that my tablet is ready for pickup and they would be open at noon the next day but this was not the case. We arrived at Walmart at approximately 12:40 pm but the store was not yet open which, in my opinion, is another mark against their professionalism. Finally, at about 12:55 pm, the store was opened and I was able to retrieve my tablet. As Billy May's would have said.. BUT WAIT THERE'S MORE! Unbeknownst to me, the technicians did not even bother to validate their work with the excuse being they did not have a USB-C charger. I was a bit surprised that a cell phone repair store didn't have a very common charger type. Despite their ethical and punctuality issues, surely they would have succeeded in the bare minimum metric for their service by successfully repairing my device? I was confident that they could not have screwed that up. Right? WRONG! After arriving home and plugging in my device, to my horror I find a huge diagonal crack on the screen. One of my primary uses of this tablet is creating pixel art and now one can't really do that with a corner of dead pixels on the screen. Just my luck and all I have Cellairis to thank for nothing. After this discovery, I afforded these bait and switch artists an opportunity to save face by providing me a refund to which they declined. Now, my only recourse is to open a dispute with my credit card company, take the L for the damaged part, and buy a new tablet. By far, this has been the most disastrously bad service I have EVER received for an electronics "repair". It is my sincere hope that other prospective customers see past the suspiciously positive reviews and save themselves a headache later. Cellairis is super sketch! Edit: As if I needed any further testimony to the incompetence of Cellairis but I just installed me second replacement screen (first was the one they broke) and had my tablet up and running in less than half an hour. I can't believe that I wasted my time with them when I could have done it myself in record time. If you need a tablet repair, don't make the mistake I did using Cellairis. You just might regret it.

This place is FANTASTIC!! They have saved me a couple of…read moretimes! Always above and beyond. Not to mention, they told me about a great deal through AT &T and saved me hundreds. Thank You guys, you are awesome!

My sister recently broke her phone screen and LED and had got it repaired by someone who did a…read moretrashy job before we came to Medicell. Andrew was kind and helpful the second we walked in the door. He explained everything we wanted to know and more and went out of his way for our convenience. There's a very comfortable waiting room with couches and videos games as well as a study table for students, it's awesome! It was a great experience at Medicell and I would recommend to anyone looking for a fair and easy phone repair service!

Excellent, expert service! Thank you, Stephen! We were in and out, very knowledgeable and friendly.read more

The staff at Spyderware technology has been very accommodating and helpful. They are candid in…read moretheir answers.

Darin is knowledgable and honest with the way he does business. I brought a severely damaged iPhone…read more13 in. Honestly, I wasn't sure it was repairable, but they replaced the screen within a couple hours, and it was good to go, at least for a couple weeks. The screen quit working again, but not due to their work but the extent of the previous damage. So back in the phone went, this time for a new screen and back case. Darin was willing to comp the screen as they had already replaced it, but as I was using my bank's phone insurance this time, we are having it fully repaired like new. As I mentioned, this shop is very knowledgable about phone repair as well as the different phone insurance programs and able to help guide me through the process of filing a claim as well. The repair costs are comparatively great, and on newer phones that's definitely the way to go as DIY can be so challenging with all the glue used these days.

My tablet's battery was swollen and screen broken when a nearby shop (who I won't name) tried to…read morereplace it. GOOD NEWS: I found CPR on O'Connor. They had some delays getting parts; but took my broken mess and restored it. They treated me VERY fairly on pricing too. Thank you! -

BEWARE. Unfaithful business practices. The business name is…read morea warning to customers not a boon. The screen I asked for and negotiated for was an OLED. The screen that was installed is not an OLED. Shahzada over charged and forced negotiations. The price in store was different than over the phone. Once we agreed on the product and price work began. I was then shown the phone very briefly to verify work was done and told there are no warranties of any sort. Not being in the industry I trusted that he did the work requested. He installed a low tier screen at a high tier price and did not disclose this. I called to discuss and he could not tell me what kind of screen was installed - he calls it a generic iPhone screen. It is terrible quality- glitchy, low brightness, battery draining, and makes your phone run hot. His pricing started at $450. We negotiated for an OLED for $200. An OLED was not installed. Do not do business here. The store does not keep the advertised hours. The one redeeming quality is that the work was done quickly.

Great customer service very professional very helpful. The technician is really quick. They fix my…read morephone between 5 minutes. I recommend it to everyone and they have beautiful accessories. Anything you need you can find in that store. Leo Rock's