Horrible. After calling to make sure they're open and still making keys I drove there to hit a…read moremajor pothole pulling in there lot, just to be told they don't make keys unless you have an account with them. I recently opened up a bar down the street and me and my family I've been going there for years told me they were unwilling to make the account only unless they're installing a door commercially. Grey hair mid 40's lazy manager lost allot of business today.

Old school shop with old school service: fast, friendly, knowledgeable. Steve and his guys cut…read morekeys, give advice, and show up on site - if requested - when they say they will.

Joe installed a custom built lockset in a custom built door and did a great job. He showed up on…read moretime and worked diligently and professionally. There was nothing cookie-cutter about this job as the door is a custom reconstruction in a 140 year old fire station and the lockset is also a custom job built by a blacksmith. The job understandably took a little longer than estimated and the total was reasonably and fairly adjusted for the extra time and work. Now the door functions better than before there was a lockset in it, so I could not be happier with Joe's work. I almost wish I had more doors that needed his excellent work!

I lost my 2nd key to my 2019 Honda Fit. I called Curry and was told it would cost me $257 +tax to…read morereplace it. I asked If I could buy my own key and them cut it and program it. I was told No! we only use our Honda key. I called Holyoke Lock Company and they said that I could get my own key and if it matched they would cut it and program it for me for $80. I bought a key on Amazon for $18 and today I went to Holyoke Lock and they cut and programmed it for $80. I would recommend them to everyone. The service was beyond great. Family run business and showed compassion to me over the stress I had gone through over losing this key. You know what Curry can do with their key! I have purchased 2 new vehicles from them and that will be the last time I do. Keep Holyoke Lock Company in your phone 413 539 9692 Thanks Brandon! Made my day. Sherry Pascale

I needed the the locks changed on a new home. There were a lot of keys floating around between…read morebrokers and family members. I called Desmond's and had a great experience. One of the two doors didn't have an exterior door lock, it was a lock you might have on a bathroom door. He did an excellent job working with the door frame and tightened the door knob up as well! Very friendly and hardworking, had me check the keys in both doors to make sure I was satisfied, even gave me a tip on a reputable local contractor (I'm new to the area). Really positive experience and I would highly recommend them!

Noticed this company had excellent reviews across-the-board (Google, Yelp, BBB). Called and asked…read moreabout getting a deadbolt replaced and new locks and keys on screen doors. Sent email with pictures. Owner called back immediately with price for deadbolt. Flat, reasonable rate! He had a cancellation and came out the next day! Very friendly, honest, and neat in his work. Customer service like this is hard to find these days. Good old fashioned customer service, honesty, fair prices!

BMT Lock and Key came out and did an amazing job re-keying throughout an older house with several…read moretypes/brands of locks. They were also able to get into a locked garage so we could re-key without having to replace the lock. Fantastic experience. Highly recommended.

Perfect on-site service. Prompt, patient, professional, and proficient. Would call him anytime.read more

Outstanding customer service from the team at Giffords! Thanks to all…read more Matt was great and helped me with opening a lock on a gun case and getting extra keys at the lowest possible cost to me. You guys are top notch!!

Being in business anywhere (let alone downtown Springfield) for this long says something…read more Competency and customer service are 'key'. I recently bought a used hard case that had a lock but no keys. I wanted to be able to lock it so I went to Gifford's. They made two keys to fit it the same day I brought it in (in less than 4 hours technically.) It cost under $12. They offer a wide variety of services including mobile locksmith stuff. Their Lyman Street location has a wide variety products like safes and door handles and such. If it locks I'm sure they sell or work on it.

Had this company do some work for me at my house, the tech did a great job and arrived on time…read more after seeing the itemized work order broken down it showed very over inflated changes on the labor and parts. We all know that a company will have a mark up, but I felt this was extreme. I called them to question the double mark up the labor. was told that it was a fair price, that's how the business works and I saw something I wasn't supposed to see. And the company did nothing to satisfy my complaint. word of advice if you deal with this company, ask for a break down of the quote before hand, and do yourself a favor and get multiple quotes! I went with this company because I had good results with them when they were still Raynor, but seems since they were bought out, customer satisfaction isn't their top priority! I gave the company a chance to make it right before writing this review and never heard back from them.

I called to have 2 garage doors adjusted / repaired because they were not operating properly and…read morewere making lots of noise. Peter (owner) sent a tech out the same day and WOW, what great service! The problem was fixed and at a good price too! Thanks, Mitch

Everyone we had talked to suggested we go to Devine Overhead Doors. We sure understand why now…read more Start with how warm and friendly Denise was from the get-go. Then how professionally we were treated by her husband when he came out to take measurements. And lastly the craftmanship of the installation was superb. GREAT experience!

What goes up does come down. Very happy with the work and the customer service. It opens. It closes.read more