Brian came out to our property to replace two locks yesterday. He was punctual, very personable,…read moreHand did a fantastic job. His initial response time to my request was a matter of minutes and he did his best to accommodate my timing needs. I HIGHLY recommend calling Brian for all of your locksmith needs. In the future, he will be my go to call!

I needed the lock to my office repaired, and Brian's team was at my office within two hours…read more Whereas the other place I called was booking into July. The person doing the repair was quick and professional. Problem fixed!

Horrible. After calling to make sure they're open and still making keys I drove there to hit a…read moremajor pothole pulling in there lot, just to be told they don't make keys unless you have an account with them. I recently opened up a bar down the street and me and my family I've been going there for years told me they were unwilling to make the account only unless they're installing a door commercially. Grey hair mid 40's lazy manager lost allot of business today.

Old school shop with old school service: fast, friendly, knowledgeable. Steve and his guys cut…read morekeys, give advice, and show up on site - if requested - when they say they will.

Jessi came to me and created a new key for my missing auto key so now I have 2. Thank you so much!…read moreGreat and prompt service!

Successfully installed my electronic lock and rekeyed it to match the condo complex master key.read more

Outstanding customer service from the team at Giffords! Thanks to all…read more Matt was great and helped me with opening a lock on a gun case and getting extra keys at the lowest possible cost to me. You guys are top notch!!

Being in business anywhere (let alone downtown Springfield) for this long says something…read more Competency and customer service are 'key'. I recently bought a used hard case that had a lock but no keys. I wanted to be able to lock it so I went to Gifford's. They made two keys to fit it the same day I brought it in (in less than 4 hours technically.) It cost under $12. They offer a wide variety of services including mobile locksmith stuff. Their Lyman Street location has a wide variety products like safes and door handles and such. If it locks I'm sure they sell or work on it.

I just ran into Derek of Amherst Lockworks and told him I'd written a Yelp review last year after…read morehe installed our super duper handsome locks on our garage and front door. It turns out I'd written my glowing review on Angie's List, not Yelp. So I'd like to say the same here for anyone looking for a reliable locksmith. Derek fit me in at a busy time when we were about to go on vacation and needed a new lock ASAP. He answered my phone message right away, showed up, and did the job well. The locks he suggested and installed are handsome yet tough. All the keys he cut worked. He's a quiet, hardworking locksmith who didn't push expensive things on us--just a sturdy deadbolt lock and handset locks that do the job. He lives near Amherst, so that was a plus since we like to use local, trustworthy people.

These guys are a pleasure to work with. Personable, quick, reasonably priced. We are a Covid…read morecautious house and it was no problem asking the locksmith to wear a good mask.

Great, friendly, helpful service. Fair price. Fast. Highly recommend. Nice to have this company in…read moreWestfield.

From the owner: Dependable Locksmith Experts. Deadbolts, Door Openers, Panic Bars, Door Closers, A.D.A…read more compliance, Car key's, Safe's. Master Key Systems, Handicap Accessible Hardware, High Security Laser-cut keys, OEM auto keys. Full Mobile locksmith service and retail shop. *All lost car keys we do that!!

I called Serv-U first. Because, that is all you see, unless you've lived in Agawam. They were not…read morehelpful, or courteous. I called Rackliffe, and they said that they could have a key made for a toolbox lock, without an existing key in the morning. I picked up the key with the lock in hand. I tried the key and it worked perfectly. I recommend calling Rackliffe first.

I had to make copies of some keys. The cost was $8.39 per copy, it took less than 5 minutes to make…read morethem, they worked when I tested them, and the store was neat and the staff friendly. Can't ask for much more, I'd go again next time I need something security related.

You call, they come. Locksmith was pleasant, quick, and respectful of our home. We have used them…read moreseveral times now for past and current homes. Will always use them in the future.

Saved me twice! After taking possession of my condo, found out there was no key for the only…read morelockable door. So if I locked it before leaving & closed it, I'd be locked out. They showed up fast, installed a new lock & made copies of keys - fast - efficient, and then, when I eventually locked myself out (yes), they were there in less than 20 mins.

Noticed this company had excellent reviews across-the-board (Google, Yelp, BBB). Called and asked…read moreabout getting a deadbolt replaced and new locks and keys on screen doors. Sent email with pictures. Owner called back immediately with price for deadbolt. Flat, reasonable rate! He had a cancellation and came out the next day! Very friendly, honest, and neat in his work. Customer service like this is hard to find these days. Good old fashioned customer service, honesty, fair prices!

walter was right on time ,got everything done fast and was very nice and helpful it was only a…read moresmall job i needed done but he took care of it like it was the most important would recomend him to anyone