This business was incredibly hard to get in touch with and then they hung up on me when I tried to…read moremake an appointment and asked some questions. I would not recommend them.

You call, they come. Locksmith was pleasant, quick, and respectful of our home. We have used them…read moreseveral times now for past and current homes. Will always use them in the future.

I called Serv-U first. Because, that is all you see, unless you've lived in Agawam. They were not…read morehelpful, or courteous. I called Rackliffe, and they said that they could have a key made for a toolbox lock, without an existing key in the morning. I picked up the key with the lock in hand. I tried the key and it worked perfectly. I recommend calling Rackliffe first.

I had to make copies of some keys. The cost was $8.39 per copy, it took less than 5 minutes to make…read morethem, they worked when I tested them, and the store was neat and the staff friendly. Can't ask for much more, I'd go again next time I need something security related.

Absolutely a five-star experience. We were locked out due to a lock malfunction, after usual…read morebusiness hours. Locksmith arrived after a brief wait, assessed the situation, consulted on our options, and fixed the situation. All for a reasonable fee, and the locksmith was exceptionally pleasant to deal with too.

first time using a locksmith when I got locked out of my bedroom door. it was 5:30pm, and they…read morearrived within 30 minutes and had the door open in less than a minute. All said and done, fees were a little less than $100, but I'm satisfied with the response time and ability of the staff.

Horrible. After calling to make sure they're open and still making keys I drove there to hit a…read moremajor pothole pulling in there lot, just to be told they don't make keys unless you have an account with them. I recently opened up a bar down the street and me and my family I've been going there for years told me they were unwilling to make the account only unless they're installing a door commercially. Grey hair mid 40's lazy manager lost allot of business today.

Old school shop with old school service: fast, friendly, knowledgeable. Steve and his guys cut…read morekeys, give advice, and show up on site - if requested - when they say they will.

We locked ourselves out of the house and called Mobile Locksmith. They came out within 45 minutes…read moreand had the door unlocked a few minutes later. After he left, I realized the deadbolt wouldn't fully turn and lock the door. He came right back and fixed it. Very happy with the speedy and friendly service!

Perfect on-site service. Prompt, patient, professional, and proficient. Would call him anytime.read more

Jessi came to me and created a new key for my missing auto key so now I have 2. Thank you so much!…read moreGreat and prompt service!

Successfully installed my electronic lock and rekeyed it to match the condo complex master key.read more

Noticed this company had excellent reviews across-the-board (Google, Yelp, BBB). Called and asked…read moreabout getting a deadbolt replaced and new locks and keys on screen doors. Sent email with pictures. Owner called back immediately with price for deadbolt. Flat, reasonable rate! He had a cancellation and came out the next day! Very friendly, honest, and neat in his work. Customer service like this is hard to find these days. Good old fashioned customer service, honesty, fair prices!

BMT Lock and Key came out and did an amazing job re-keying throughout an older house with several…read moretypes/brands of locks. They were also able to get into a locked garage so we could re-key without having to replace the lock. Fantastic experience. Highly recommended.

Paul and I had an initial call and then texted about my plans for having him visit my new home…read more Paul came to my home with about a week's notice and installed two new door knobs and one new bolt lock and then re-keyed those plus two other existing door locks. Paul was very friendly, professional and considerate during his visit, his prices are very reasonable and he is a quick worker. I would recommend Arena to anyone who needs their locks replaced and/or changed.

My girlfriend and I just recently moved into a new house and we needed to rekey the locks. Luckily…read morewe found Arena Locksmith Service after doing a quick google search. We called him up, got a quote, and made an appointment. He called us to let us know he was on his way to our house. We had 8 locks rekeyed! He rekeyed them all very quickly and he even made us 3 copies of our keys in his truck. His prices are extremely reasonable and in my opinion worth every penny. I HIGHLY recommend Arena Locksmith Service. If we ever need a locksmith again we will absolutely be bringing our business to him again! If I could give him more than 5 stars I would!! Thank you Arena Locksmith Service!!