I found Brian's Lock & Key here on Yelp. We had a problem entry for our business that I needed…read moretaken care of quickly. Within 20 minutes of leaving Brian a voicemail, he returned my call arranging to stop by a couple of hours later. It is now less than 24 hours from the time of my initial call and we have an attractive, secure, convenient locking mechanism on the door of our business. Brian was a pleasure to deal with and could not have made the process easier. I highly recommend Brian's Lock & Key.

Brian came out to our property to replace two locks yesterday. He was punctual, very personable,…read moreHand did a fantastic job. His initial response time to my request was a matter of minutes and he did his best to accommodate my timing needs. I HIGHLY recommend calling Brian for all of your locksmith needs. In the future, he will be my go to call!

I needed to have all the doors on my house re-keyed or replaced. When I called I was able to make…read morean appointment the next day. The gentleman that came gave me the 20 min. notice that was promised. He was quick and knowledgeable and rekeyed all the locks so all three doors have the same key. And the price was more than reasonable. I cannot recommend Serv-U Locksmiths enough.

Horrible. After calling to make sure they're open and still making keys I drove there to hit a…read moremajor pothole pulling in there lot, just to be told they don't make keys unless you have an account with them. I recently opened up a bar down the street and me and my family I've been going there for years told me they were unwilling to make the account only unless they're installing a door commercially. Grey hair mid 40's lazy manager lost allot of business today.

Absolutely a five-star experience. We were locked out due to a lock malfunction, after usual…read morebusiness hours. Locksmith arrived after a brief wait, assessed the situation, consulted on our options, and fixed the situation. All for a reasonable fee, and the locksmith was exceptionally pleasant to deal with too.

first time using a locksmith when I got locked out of my bedroom door. it was 5:30pm, and they…read morearrived within 30 minutes and had the door open in less than a minute. All said and done, fees were a little less than $100, but I'm satisfied with the response time and ability of the staff.

Outstanding customer service from the team at Giffords! Thanks to all…read more Matt was great and helped me with opening a lock on a gun case and getting extra keys at the lowest possible cost to me. You guys are top notch!!

Being in business anywhere (let alone downtown Springfield) for this long says something…read more Competency and customer service are 'key'. I recently bought a used hard case that had a lock but no keys. I wanted to be able to lock it so I went to Gifford's. They made two keys to fit it the same day I brought it in (in less than 4 hours technically.) It cost under $12. They offer a wide variety of services including mobile locksmith stuff. Their Lyman Street location has a wide variety products like safes and door handles and such. If it locks I'm sure they sell or work on it.

I just ran into Derek of Amherst Lockworks and told him I'd written a Yelp review last year after…read morehe installed our super duper handsome locks on our garage and front door. It turns out I'd written my glowing review on Angie's List, not Yelp. So I'd like to say the same here for anyone looking for a reliable locksmith. Derek fit me in at a busy time when we were about to go on vacation and needed a new lock ASAP. He answered my phone message right away, showed up, and did the job well. The locks he suggested and installed are handsome yet tough. All the keys he cut worked. He's a quiet, hardworking locksmith who didn't push expensive things on us--just a sturdy deadbolt lock and handset locks that do the job. He lives near Amherst, so that was a plus since we like to use local, trustworthy people.

These guys are a pleasure to work with. Personable, quick, reasonably priced. We are a Covid…read morecautious house and it was no problem asking the locksmith to wear a good mask.

Great, friendly, helpful service. Fair price. Fast. Highly recommend. Nice to have this company in…read moreWestfield.

From the owner: Dependable Locksmith Experts. Deadbolts, Door Openers, Panic Bars, Door Closers, A.D.A…read more compliance, Car key's, Safe's. Master Key Systems, Handicap Accessible Hardware, High Security Laser-cut keys, OEM auto keys. Full Mobile locksmith service and retail shop. *All lost car keys we do that!!

Rackliffe helped me with installing some deadbolts in our old house a few years ago, and they just…read morehelped us with re-keying all the locks in our new house. The office staff was very friendly and professional when I called in, and they were able to assist me with an appointment the next day. Bryan called me early in the appointment window to confirm I was available, and he arrived shortly thereafter. He was friendly and professional, and he confirmed that he knew what I needed done. He completed the work quickly and made sure that all the keys worked in the new locks. I highly recommend Rackliffe for any locksmith needs from my two experiences with them.

I called Serv-U first. Because, that is all you see, unless you've lived in Agawam. They were not…read morehelpful, or courteous. I called Rackliffe, and they said that they could have a key made for a toolbox lock, without an existing key in the morning. I picked up the key with the lock in hand. I tried the key and it worked perfectly. I recommend calling Rackliffe first.

Saved me twice! After taking possession of my condo, found out there was no key for the only…read morelockable door. So if I locked it before leaving & closed it, I'd be locked out. They showed up fast, installed a new lock & made copies of keys - fast - efficient, and then, when I eventually locked myself out (yes), they were there in less than 20 mins.

This business was incredibly hard to get in touch with and then they hung up on me when I tried to…read moremake an appointment and asked some questions. I would not recommend them.

Noticed this company had excellent reviews across-the-board (Google, Yelp, BBB). Called and asked…read moreabout getting a deadbolt replaced and new locks and keys on screen doors. Sent email with pictures. Owner called back immediately with price for deadbolt. Flat, reasonable rate! He had a cancellation and came out the next day! Very friendly, honest, and neat in his work. Customer service like this is hard to find these days. Good old fashioned customer service, honesty, fair prices!

BMT Lock and Key came out and did an amazing job re-keying throughout an older house with several…read moretypes/brands of locks. They were also able to get into a locked garage so we could re-key without having to replace the lock. Fantastic experience. Highly recommended.