You call, they come. Locksmith was pleasant, quick, and respectful of our home. We have used them…read moreseveral times now for past and current homes. Will always use them in the future.

Saved me twice! After taking possession of my condo, found out there was no key for the only…read morelockable door. So if I locked it before leaving & closed it, I'd be locked out. They showed up fast, installed a new lock & made copies of keys - fast - efficient, and then, when I eventually locked myself out (yes), they were there in less than 20 mins.

Paul and I had an initial call and then texted about my plans for having him visit my new home…read more Paul came to my home with about a week's notice and installed two new door knobs and one new bolt lock and then re-keyed those plus two other existing door locks. Paul was very friendly, professional and considerate during his visit, his prices are very reasonable and he is a quick worker. I would recommend Arena to anyone who needs their locks replaced and/or changed.

My girlfriend and I just recently moved into a new house and we needed to rekey the locks. Luckily…read morewe found Arena Locksmith Service after doing a quick google search. We called him up, got a quote, and made an appointment. He called us to let us know he was on his way to our house. We had 8 locks rekeyed! He rekeyed them all very quickly and he even made us 3 copies of our keys in his truck. His prices are extremely reasonable and in my opinion worth every penny. I HIGHLY recommend Arena Locksmith Service. If we ever need a locksmith again we will absolutely be bringing our business to him again! If I could give him more than 5 stars I would!! Thank you Arena Locksmith Service!!

John took several days to get back to me. However, it was a non-emergency, so that was fine…read more When he came, he was really nice, explained everything, and the price was very fair. Most importantly, his work was top-notch. He is a great guy.

I just had a horrific experience at Foster Farrar in Northampton, specifically the lock shop. A…read morecouple years ago they programmed a new key fob to my Sienna so I thought it would be safe to have them order a new key fob for my Prius- the key battery kept dying even after repeated battery replacement. When ordering the new key they did not ask for the VIN even though when I called Toyota dealership they said they needed the number to give me an accurate quote. They quoted me $400 and I paid a $200 deposit. When the key came in, I sent my 18 year old to get the new key programmed to the car. After over 20 minutes of trying, they declared it was the wrong key, and that they needed to order a new one. When my daughter turned on the car, she got a new error message that she had never seen before "Check Hybrid System, Stop the Vehicle in a Safe Place". Panicked, she called me and also went into the store to show then the message. They did not help and I told her to go to Northampton Tire where they instructed her not to drive the car far and to bring it back on Monday. After an hour of labor and running diagnostics, they were able to clear the message and ensure that there was nothing wrong with the car battery. That cost us $160. I called foster farrar and explained that their errors caused us to get a code that made us afraid to drive the car and had to take it to Northampton tire. They said that there was absolutely no connection between them trying to install the incorrect key for 30 minutes and us getting the error message immediately after turning on the car. Furthermore, they said to me that it was not the wrong key, but rather just a "different key" (at which point I said "is this real life?!"). They also lied and said that my daughter said that she saw that message all the time which is completely untrue. She walked in and told them she gotten a key not detected error message before when the key battery was dead, but that she had never seen this new code before. Had they not tinkered with the car using the wrong key fob we never would have had to take the car to Northampton tire to run the diagnostics and remove the code. The person I spoke to at foster farrar was incredibly rude. He said he would never give me the $160 because it was in no way his fault. After much back and forth he said he would talk to the worker who worked on the key and call me back the next day. When he called back the next day he continued to cut me off, refusing to let me speak. He said he would reimburse my deposit because he refused to work on the car, and then he hung up on me as I protested mid-sentence. I am truly disgusted by this level of unprofessionalism displayed by foster farrar employees. I cannot fathom walking back into that store to get my deposit. As a small business owner myself, I would never dream of treating someone the way I was treated, especially after making such a grave error. Please, save yourself time money and heart ache go get your new key fobs at a car dealership that knows what they are doing and aren't abusive to their customers.

shop has helped me on several occasions now. Reputable places with good information are becoming…read morefew and far between. I recently dropped my key fob in the toilet. I tried putting it in rice doing all the things I heard then I called the dealer who I bought my car from less than a year before find it was more than $900 to replace the key/fob. My god outrageous. I locksmith shop and they couldn't have been more accommodating and it was $290 still a considerable amount of money for a key but way less than the 900 the dealer wanted for the same thing.

We were locked out of our house on a cold morning and called a few local locksmiths but no one was…read moreanswering. We then called up Smith & Associates and Russ answered very quickly. We were a little out of the service area but he said that wasn't an issue and that he could come out and help us. Within a few minutes Russ had our door open and even cut us an extra key as part of the service. Highly recommend!

Russ was very responsive & fair priced. (There were unforseen, extra parts that he ordered to make…read moreour RV door locks work.) Excellent customer service.

Jessi came to me and created a new key for my missing auto key so now I have 2. Thank you so much!…read moreGreat and prompt service!

Successfully installed my electronic lock and rekeyed it to match the condo complex master key.read more

Noticed this company had excellent reviews across-the-board (Google, Yelp, BBB). Called and asked…read moreabout getting a deadbolt replaced and new locks and keys on screen doors. Sent email with pictures. Owner called back immediately with price for deadbolt. Flat, reasonable rate! He had a cancellation and came out the next day! Very friendly, honest, and neat in his work. Customer service like this is hard to find these days. Good old fashioned customer service, honesty, fair prices!

BMT Lock and Key came out and did an amazing job re-keying throughout an older house with several…read moretypes/brands of locks. They were also able to get into a locked garage so we could re-key without having to replace the lock. Fantastic experience. Highly recommended.

Joe installed a custom built lockset in a custom built door and did a great job. He showed up on…read moretime and worked diligently and professionally. There was nothing cookie-cutter about this job as the door is a custom reconstruction in a 140 year old fire station and the lockset is also a custom job built by a blacksmith. The job understandably took a little longer than estimated and the total was reasonably and fairly adjusted for the extra time and work. Now the door functions better than before there was a lockset in it, so I could not be happier with Joe's work. I almost wish I had more doors that needed his excellent work!

I lost my 2nd key to my 2019 Honda Fit. I called Curry and was told it would cost me $257 +tax to…read morereplace it. I asked If I could buy my own key and them cut it and program it. I was told No! we only use our Honda key. I called Holyoke Lock Company and they said that I could get my own key and if it matched they would cut it and program it for me for $80. I bought a key on Amazon for $18 and today I went to Holyoke Lock and they cut and programmed it for $80. I would recommend them to everyone. The service was beyond great. Family run business and showed compassion to me over the stress I had gone through over losing this key. You know what Curry can do with their key! I have purchased 2 new vehicles from them and that will be the last time I do. Keep Holyoke Lock Company in your phone 413 539 9692 Thanks Brandon! Made my day. Sherry Pascale

I called Serv-U first. Because, that is all you see, unless you've lived in Agawam. They were not…read morehelpful, or courteous. I called Rackliffe, and they said that they could have a key made for a toolbox lock, without an existing key in the morning. I picked up the key with the lock in hand. I tried the key and it worked perfectly. I recommend calling Rackliffe first.

I had to make copies of some keys. The cost was $8.39 per copy, it took less than 5 minutes to make…read morethem, they worked when I tested them, and the store was neat and the staff friendly. Can't ask for much more, I'd go again next time I need something security related.