Had good reviews on google.
We got locked out of one of the bedrooms in our new house - the room had a rim lock in it that auto-locked without us knowing.
Called this place. Told them it was a rim lock. Was quoted $150. It's a Sunday so that was expected.
Locksmith arrives in a non-marked car.
Locksmith looks very young, maybe 19-20. I tell him that it is a rim lock and I show him the picture I took of it by sliding my phone under the door. I also tell him we don't care about preserving the lock because we're going to take it off immediately. He nods and gets started.
Tries a few different sized tools. Tells me it's going to be $50 more because it's harder than he thought. Tries one more thing. Tells me it's going to be another $50 more because they have to drill the lock since it is a rim lock and they didn't know that. I corrected him and said he DID know that because I told him. The senior locksmith arrives at this point.
I try to negotiate, kid won't budge. Says the company sets the prices. I considered sending them back but really wanted to get into my room. Tell them to move forward but make the kid shake on $250 total before they start drilling and no more. It was a tough lock to drill through. They didn't try to upcharge again, not sure if that was because of me or not.
Long story short, $250 for 20 minutes in the house to drill out a lock. Company making a young kid do scammy behavior. 0 out of 5 stars. I maybe should have refused to pay that much but am an honest person who isn't used to haggling aggressively. read more