Terrible experience. This is a bit lengthy but if you're considering Prestige read this carefully…read more
Our experience with Prestige Home Center has been extremely disappointing. We purchased a new manufactured home through Prestige for our property in Sarasota County in July 2025, and months later we still cannot legally occupy it because significant permitting and inspection issues remain unresolved.
County inspection records show failed inspections involving electrical, mechanical and tie-down work dating back to October 2025 - approximately 10 months ago - that still require resolution.
The most serious problem involves the elevation of the home. Prestige's position is that the original plans were approved by Sarasota County based on a 10-foot finished-floor elevation requirement, and that only after the home was installed did the County determine that a different or stricter flood-elevation requirement applied - requiring the 10-foot elevation to be measured differently and resulting in the home having to be raised.
Sarasota County has taken a different position regarding what should have been known or required before installation. We are not attempting to decide that dispute in this review.
** What we do know is that we purchased a new home, it was installed, the County subsequently determined that it did not meet the applicable elevation requirement, and the home now needs to be raised before the matter can be resolved. Meanwhile, we are the customers caught in the middle, with a new home that we still cannot occupy.
Adding to our concern, the president of Prestige personally called us regarding the situation. During that conversation, he told us, in effect, that Prestige had taken the matter as far as it could. We came away from that conversation understanding that Prestige did not intend to take further action to resolve the situation and that we would essentially be left to deal with it ourselves. After purchasing a new home through Prestige, that was extremely troubling to hear.
They also sent us the Title, even though these permitting, inspection and occupancy issues remain unresolved.
We paid for numerous upgrades and are now checking those items individually because we have already identified at least one apparent discrepancy between an upgrade we paid for and what appears to have been installed.
** We also hired an experienced independent home inspector to evaluate the home. The inspection identified numerous deficiencies, including doors and windows that do not close or operate properly, along with other items requiring attention. These findings added to our concerns about the condition and completion of the home.
** We have extensive documentation supporting the facts described here, including our contracts, approved plans, permits, county inspection records, independent home inspection report and upgrade selections.
*** After purchasing a new home, we never expected to spend this many months dealing with unresolved inspections, permitting problems, deficiencies and a home we cannot use. Regardless of the disagreement between Prestige and Sarasota County concerning the elevation requirement, we simply want the necessary corrective work completed, the required inspections and approvals obtained, and the usable home we paid for.
I will gladly update this review if and when these problems are satisfactorily resolved.