This is a small ran business , I come to him ALLL the time , for my phone screen to have a phone…read moreunlocked , my boyfriend brought one of his iPhones and had the battery and screen for less than 150$. I trust this guy with any of my phones , he's very fair with prices ! Highly recommend

Redeemed my groupon at 1:37pm and by 2pm the phone was ready! They told me it would take an hour…read moreand I was waiting for it. The store has a nice waiting area with a flat screen tv mounted on the wall. Friendly courteous employees as well. The location is easy to get to by train (4/Burnside Ave) and then walking west to University Ave and making a right. Oh I had to pay the tax on the Groupon which was $4.75 not too bad!

I only went here because I found them on Groupon. I took my iphone here, after 1 week of fixing…read moreit, the screen pop out of the phone. I went back and the owner refused to fix as he said "that I may have dropped it and therefore it was not his fault". I told him that if that was the case then the screen would be broken but that I never seen a screen pop out of a phone. I even showed him the screen as it was intact and not broken, he refused to do anything about it. DONT GO HERE, HORRIBLE JOB AND EXPENSIVE event with the Groupon Discount!

On 8/24/16 me and my friend came in to purchase a Lumee phone case, the ones that light up on the…read moresides. They had been promoting it on their Instagram for $35 and online it goes for a little over $50. They also claimed that the cases were authentic so I was all for getting one at a cheaper price, of course. Anyway, when we came in a gentleman named Juan assisted us and Showed us the case and how they work and all that good stuff. I was happy with what I saw until he told me they were $45 and when I mentioned the Instagram post he insisted that they were never $35 (see attached picture). Juan also reassured me that the cases were authentic and were cheaper then the online price so both me and my friend purchased them anyway. A day later my friend had realized that the cases were in fact NOT authentic and we had been lied to. Honestly, if I wanted a fake light up phone case I could've easily bought one off EBay or Amazon for like $10 so I was definitely aggravated that I spent so much on something that wasn't real even after being told it was. On 8/26/16 we went to the store to return them and that's when things started going south. Juan was there again and I explained to him why we didn't want them. He said he could take the return but that he could not process it himself and for us to leave our name, number and email address and that we should get the return within like three business days. Mind you, this was a Friday so I'm like okay I'll give it till the Wednesday coming up and we should be fine. Well Wednesday came and went and nothing. I emailed the store and got no response. waited a few more days and still nothing in either of our accounts - going on a week now. Finally I sent another email and the manager called me back. The funny thing is he made it seem like I was being dramatic over wanting my money back. He proceeded to tell me "it's only been a few days and that he's not in the business of stealing money." Excuse me, but a return does not take over a week, I'm sorry. Anyway he said he would take care of it that night which was 9/1/16 - I finally received my return on 9/9/16 which was two weeks after I returned the item. Dealing with the unprofessionalism of this place has been nothing but a headache. Honestly, the truth is that all these 5 star reviews are because they offer you a discount if you leave a good review. I would know, they asked me to leave one when I brought them my iPad to fix in the beginning of the year (review which I've since deleted). & even when I had my iPad fixed their was an issue then too.. Long story short I would NOT recommend them :)

I took my iPad here on a Tuesday to get the cracked screen fixed. They told me it would only take…read morea few hours and to come back that afternoon. I totally forgot about my iPad until Friday , which I take full responsibility for, but not even a phone call reminder? Weird. Upon dropping my iPad off, they insisted on having my password so they could "check that the screen works". I was hesitant, but did it anyway. I got an email from Apple 2 days later saying someone had tried to log into my account. King tech repair handled this situation professionally and provided me with their IP address to show that this had nothing to do with anything from their office. Coincidence I guess. Either way, this place is very professional and did a great job fixing the screen on my iPad.

I am so satisfied with AJ Wireless. My Guy Alex can fix any electronic device. His Never Stop Until…read moreIt's Fixed Attitude is very impressive. My 7year old is very happy with his repaired tablet. Great service for a affordable price. That makes me a Very Satisfied Customer. Thank You.

I had an extremely negative experience with this company. This review is VERY long because I want…read moreto leave an honest, fair and accurate account. I'm really confused as to how my experience was this negative when they have great reviews. TL;DR The volume button on my phone was damaged during the screen replacement and the replacement screen was not set into my phone properly. They said they didn't have the expertise to repair the issue- until we left a negative Yelp review and they came to fix it. In the process of fixing the volume button, they broke the mute switch and the screen was still not attached securely. Their response was "I'm done with you guys you're taking up to much of our time" A full review including videos of some of the damage can be found on their Facebook page: https://www.facebook.com/caityjoy/posts/10221479092709855

I've been getting my phones fixed by him for Years Just sit in his car & watch how fast this man…read morefixed my phone i even went back upstairs and before i could even reach my bathroom He was Finished fixing my phone! He gave me like a screen protector he said it was included. 10/10 I keep calling this man to fix my phone

I just want to thank Norman from https://sterlingrosellc.com/ for his help…read more We have been having so many problems with our Fios service. I had called them several time and each time they gave me a different response. My husband is having a terrible time working from home. We are constantly having to reset our internet for it to work. I finally broke down and told Fios I want to upgrade but now they can't send any technicians because of the shutdown. I called Sterling Rose and after a 5 minute phone call, our internet is back in working order. No need to upgrade. Sterling Rose has helped me with my laptop several times and all remotely. If anyone needs computer help, call Norman.

We used this company as our IT support company... must say knowledge wise Norman the owner was good…read morebut he took advantage of us on all our hardware items we purchased and he was very nasty when we got other quotes for comparisons... I caution anyone considering this company to be cautious of this and get other quotes..I would only use him for a home computer system at most...

Maybe I came on a bad day but I had a terrible experience here. Guy opened a hour late and then…read moresaid said he couldn't help fix my charging port. A simple fix from past experience. The guy kept his sunglasses on and did not seem coherent. He appeared to not want to work.

Cannot tell you all the things this place does. I do know they sell a variety of phone cases at TK…read morelowest prices I've seen. The staff is really helpful and professional. Hables Espanol of course. They tried a couple cases on Mr home for me. Then when I chose one the guy put on the screen protector (ever do that? Its really hard to do perfectly). Then he put case on and I was good to go. ¡May bien! You don't get this kind of service at Best Buy ;-) I'll probably never crack the screen with the screen protector and heavy-duty case but I would totally trust them to fix it. Been there before with previous phone and also walked away happy. Top shelf place.

Once again Technician Sam to the rescue. This time a PC issue. Sam is quick and accurate and…read morepriced very fairly. Besides repairs he also does retail. Buy a new device and get his expertise and service when making your decision. Thanks again.

Sam at Telstar has once again done me a great favor. I was having issues with my laptop. He…read morediagnosed the problem and resolved the issue in a reasonable manner. Highly recommended.