Great guys, wishing them the best on their new location. Seems they can always fix something I…read moremessed up. Highly recommend.

I needed help moving my stuff from my old iPad to my new one. The Core folks gave me everything…read morethat I asked for and more; exceptionally quick and accurate service at a very reasonable price. I highly recommend The Core for all of your Apple needs.

The young man at the front desk acted with a dismissive attitude. One young man was busy, but no…read moreone else came to help until another man came to the same area. He was immediately waited on. I think whoever manages the store needs training first. Yes, I am a black female.

I had nothing but excellence here compared to the travesty in Hoover. The employees were…read moreavailable(didn't have to search for them, I told them what we were looking for and they looked it up quickly. Got our items which was a monitor and fancy schmancy tower for my son . They were fast! Tuscaloosa was the only Best buy around who had it. He is happy! We are happy! The monitor was on sale . I wished we had such service in Hoover!!!!

I was here with some avid Target shoppers. This location was lacking to me. Not a lot of inventory…read moreor workers. I felt like I worked here as I was checking myself out. Self checkout is cool but sometimes you don't feel like doing it. I didn't didn't particular night. Maybe since this is the only Target in town , this contributed to the lackluster visit. I would come back but I was not impressed.

I've always loved Target as a chain for its quality and options compared to Walmart. I'm happy to…read morepay a little extra for the pleasant shopping experience, but unfortunately, that's not the case at the Tuscaloosa location. As a stay-at-home mom, my weekly Target run is one of the few chances I have to unwind--but lately, it's been a source of frustration instead. On multiple occasions, I've experienced terrible customer service from one individual in particular. She's consistently rude, rolling her eyes and speaking curtly to customers, even as she's sweet and almost flirtatious with her coworkers. It's disheartening and, honestly, ruins the experience. I'm determined to find out her name because she really needs to be held accountable for how she treats customers. When I do, I will notify Target on the corporate level, district level, etc. She really brings the quality of the store down. That said, not all is bad. There are some incredibly kind and helpful team members at this store, and I want to especially recognize the security guard at the entrance. He always greets everyone warmly and goes out of his way to make people feel welcome--someone give this man a raise!

I thought my phone was beyond repair and they fixed it. The customer service was excellent and the…read morephone repair was fast . Quality and speed is hard to find, shop here!

Do you love and NEED your phone?? Then DO NOT GO HERE! My phone worked perfectly UNTIL I brought it…read morehere. Let me explain... I brought my iPhone 13 Pro Max in for a new battery replacement. I brought it in on Sunday April 19. I picked it up before closing and began to charge it. The phone immediately began restarting itself LITERALLY every two minutes. It was impossible to use. I took the phone back Monday April 20 and the store was closed for repairs. They left no way of contacting anyone in the store and their phone line just hung up on me like it was after hours, when I called. I had to call corporate because I had no idea what to do and my phone NOW wasn't working correctly at all. So by Wednesday of that week, I get a call from corporate who asks if I can drive an hour+ and back from their Birmingham store because apparently the Tuscaloosa store flooded, so it was closed indefinitely. I obviously had no choice, so I go to Birmingham only to have the very same result. I had given my phone, in Tuscaloosa, to an employee named Hunter who worked on my phone there. The person in Birmingham said since it was still restarting itself after another battery change, they might have destroyed the motherboard and I should contact Hunter to get my original battery back in order to see if it fixed the problem. However, my original battery was destroyed because they had the box of returns on the floor, instead of on a counter or something, so again I'm screwed by this company! I took it back once they reopened and explained everything that had transpired ONLY to have the clown behind the desk tell me, "There's nothing we can do about it!" A big FU at the end of it. Well upon searching for a newer phone, I took it out of the military grade, shock proof case for the first time since I placed it in the case. And in doing so, I noticed they dropped my phone, while out of the case, and SHATTERED it!!! It has NEVER been out of that case until they opened it to replace the battery. And they didn't have the class, professionalism or plain decency to tell me they dropped it when trying to repair it!! I added pictures to document. So not only did they destroy the motherboard, but they shattered the back of my phone.... And all I wanted was a battery changed! I was without my phone for two weeks dealing with this! Save yourself some money and headaches!!! I wouldn't bring my keyboard to be dusted at this clown establishment! UbreakIfix is more like Ibreak and you eat!! That's what it turned out to be for me. And cost me to HAVE to buy a new phone!! BEWARE!!!

Fast, friendly, and very helpful staff. Been here a couple of times and have always had a good…read moreexperience. Store is clean and well stocked from what I have seen. Was given fair pricing and I have no reason to visit any competitors.

My name is Shawn and I live out of town like 40 miles and I would drive 100 miles to go here they…read morehave all the things that you would want and it is very nice inventory. The people that work there are alsome.

Amazing customer service!! Fixed my laptop in less than 10 minutes. They were also the only shop I…read morecould find in Tuscaloosa with the computer charger I needed!

This is my second experience with Tuscaloosa Wireless. FABULOUS both times. On this occasion, all…read morethat was wrong with my phone was that the battery had gone SO dead that it wouldn't start re-charging with a regular charger. One of the nicest people I have ever encountered, Ben, one, did not charge me (and he COULD have sold me a battery I did not need, and I would have never known any better!), and two, had such an incredible outlook on life, on helping people (especially during this COVID crisis), on family and friends. HIGHLY recommend this place / these people. Top notch.