When I was living in the Tuscaloosa area they were my go to guys and girls when it came to RV PARTS…read moreOR SERVICE. They had extremely knowledgeable people in all areas of the company which is rare this day and time. Would shop there now if I hadn't moved so far away. They are one of the companies that I've dealt with that had a very positive memory I wished more were like that today!

Great owner and pretty reasonable prices there. But you may have to get on waiting list cause…read morethere's lots of business going on there. Friendly employees as well. It's always worth the wait no matter how small the job you need. God has really blessed this busines.

We've drive by this place a couple times and finally decided to give them a shot to tell us about a…read morefew small travel trailers on their lot. I really want to travel more and having a travel trailer will dramatically cut down the COVID exposure We have a Ford F-150 so we can tow one. Anyway, Tony came out and showed us 3 models. One new, two used. He repeats himself a lot. The used car type sales pitch. "We will train you on how to use it" when we asked questions about each trailer. That isn't the point dude We want to understand the different features of each unit. We only need to hear that they will train us on how to use it once Tony must have said that 15 times. It was annoying. He said it so many times, I finally had to tell him. We know you will train us, but we want to understand the features of each trailer. We had to figure out the differences ourselves. He couldn't seem to switch from the company sales pitch to explaining features of each. We are going to shop around and maybe we will come back. What would be great is having a "build sheet" that lists what is great about each trailer. Features such as: any warranty, weight, size of hot water tank, there has to be differences. What are done of them?

Did not purchase a camper today because we're just browsing at the moment, but the customer service…read morewas great. Mr. Cooley was very friendly and we never felt pressured to make a purchase! I would recommend and hope to be able to purchase from Cooley's RV soon!

Big shout out to Dana and her service crew at Great American RV in Calera. She handled a very…read morecomplex and complicated maintenance issue for us in a very professional manner. We can't say enough about the service department at the Calera location. The maintenance technicians took time to explain what needed to be done, showed us how they would repair our issue and have provided updates and information well beyond what we expected. Great American RV corporate needs to use this service department as a template for how to address issues and work with customers. Jeff Peggler...you need pay Dana more she singlehandedly saves your dealership.

Extremely Disappointed - Dishonest Representation and 900+ Mile Wasted Trip…read moreI am deeply disappointed with the dishonest sales practices at Great American RV Superstore in Calera, Alabama. After speaking with the manager, Josh, regarding a specific Venture RV, I was explicitly assured that the unit was in "like-new" condition and that he "couldn't find a scratch on it." Because Josh knew I was driving 427 miles from North Carolina, he looked me in the eye over the phone and promised he would not mislead me. Trusting his word, I made the trip. Upon arrival, the actual condition of the two-year-old camper was completely unacceptable and nowhere near what was advertised: The front gel cap was badly faded and yellowing. The oven door was rusted. The slide-out left a massive, deep black scuff mark across the floor. The interior booth cushions were stained. Adhesive LED strip lights had been carelessly ripped from the upper walls, leaving extensive scuffs and cosmetic damage. The unit looked as though it had been neglected in a muddy field for two years. When I understandably declined the purchase, Josh attempted to pivot and offer a "deal" on a completely different RV. I did not drive nearly 900 miles round-trip for an alternative deal; I came for the specific vehicle we agreed upon. Taking advantage of out-of-state buyers by misrepresenting inventory is incredibly unprofessional. I highly recommend potential buyers look elsewhere if they value honesty and respect for their time

They were to replace slide floor the quality of workmanship was awful Water intrusion will become a…read morereal problem big gaps on the bottom of slide not sealed up I will have to find someone to fix this mess soon. After using the slide loose cables every where they don't know how to work on a slide I can't believe that I have to put up with this mess after being charged $6800.00

How do I start. We never got to the point of service my husband contacted them by e-mail filled…read moreout the requested information. They e-mailed us back saying they could help and if we wanted we could contact her husband Jon. We'll in doing so my husband received a e-mail back from Jon who proceeded to get very rude with my husband and saying something about going behind his back and that they don't service the Demopolis area. So my husband said that we could bring the RV to him and once again very rude and said flat No. I don't know what his problem was but that is no way to treat possible customer. We will continue to look for someone to fix our levelers. But we will definitely not recommend contacting these people. I just didn't understand his rudeness. We have all the e-mail communication. Thank-you for your time.​

They kept our coach for 7 months. No communication unless we initiated. Didn't do much at all…read more When we got the coach back, it was filthy inside and out. I would have thought they could at least have cleaned it after having it sit outside all those months! So very disappointing. We will NEVER return nor recommend! I would give it NEGATVE stars if I could

Buyer be aware! They DO NOT STAND behind their products! I…read morebought a 2026 Coleman light from this place and the heater didn't work. Took it back and they said it was the mother board and they had to order it. Waited for a call back, finally about a month later I had to reach back out to them to see what was going on. Took the camper back in to get fixed. Thought everything was good, trusted that they fixed the issue. I have a medical condition which makes it's paramount that I have heat. Well come to find out in the mountains of Tennessee the heater didn't work. It was 65 degrees with the heater on with only the fan running and the pilot light turning off and on. Sent them an email about the issue again. This is the third time! The tech guy calls and said maybe it's the lines from the propane, dude the heater hasn't worked from day one nothing is clogged up. They like to blame everything but themselves for selling a lemon. I asked either to overhaul the heater in my brand new camper or replace it. And still nothing. These people are pathetic. I spent almost $40,000 on a broken camper that was supposedly brand new and a 2026. Do not buy from the people! I'm still waiting for a call back, I'm not holding my breath. GO BUY A CAMPER SOMEWHERE ELSE! They couldn't care less about you.

They do an excellent job at selling you the camper. They tell you about all the parts they stock…read moreand how good their service department is . . . until you actually take it in for warranty! They are no different from any other RV dealer: Broken promises, terrible service and no apologies! If you plan on buying an RV from them, you can also plan on taking it back to Jayco for any and all service - unless you have months to wait!

Burtons is the Best , From sales and service department, Jayco campers are the best , we've looked…read morefor a year for a fifth wheel all brands and dealers, And we would always end up back at Burtons, So we bought are 2019 Jayco pinnacle 39FLWS at Burtons, And we are happy as two peas in a pot !! Michael and Connie Guinn,

My family purchased two travel trailers from RV roadway. We also purchased the additional…read morewarranties which were a combined 12,000. Both units are having similar problems with plumbing. We were told the warranty claims were denied. They tried to charge an additional 2,000 dollars. I contacted Forest river and discovered that no warranty claims were even made. In fact they never registered either camper as being sold even after 11 months past purchase. My in laws camper went to the service department for a month to be washed and for a 42 point inspection. They picked it up and went straight to a campground and when they connected the water it was leaking all up under the camper. The service department takes your money but does none of the work requested. The extra warranties are a scam and are non existent.

I worked with Tyler. I am very impressed. He is very knowledgeable. I will definitely be…read morerecommending my friends.

The staff was very welcoming and showed me campers in the sweltering heat. They just didn't have…read morewhat I was looking for.

This was the most pleasant shopping experience EVER!! We were allowed to look without being…read morefollowed or pressured at all. Greg was the best! He was available to answer any questions we had but did not in any way pressure us. We bought the smallest travel trailer they had but Greg made us feel as though we had just purchased the biggest, most expensive rig they carry. Also, there's no hidden fees, no dock fees or anything extra tacked on! It was an amazing experience! And we highly recommend Clarks RV!

Excellent people to deal with - had a seamless experience there…read moreand got just what I wanted

My family just purchased our new 2018 Forest River Impression 34MID 5th wheel from Camper Kingdom…read morein Meridian, Mississippi. We were looking for the right floorplan for our family for quite a long time. We came across the Impression 34MID and looked at it at an RV show and fell in love with it. I started pricing them out on RV Trader only to find that they were out of my price range. I continued to check pricing for quite some time, when Camper Kingdom priced the coach in my price range. I quickly inquired and asked if the camper was available. Andrew Godwin reached out to me and let me know the rig was still available. Andrew could not have been any friendlier or more professional and I will admit I am an inquiry handful. I asked so many questions, I have no idea how he kept his patience with me. This being my first camper purchase after seven years of tent camping, I was a bit anxious to make sure that everything worked out correctly. I am in sales professionally and I can attest that Andrew is one of the best individuals I have ever worked with. He never tried to "sell" me the camper. He never pressured me in any way. All he did was answer all my questions and do so in the quickest manner. He made everything so easy it was like an out of body sales experience. When I was satisfied with all my questions and inquiries, I went into negotiation mode of which there really wasn't any. The price that Andrew and Camper Kingdom gave me for the Impression was significantly lower than any other price I found nationwide. I honestly did not have to haggle at all. I kept waiting for him to drop the "extra fees and charges" bomb any time, but there wasn't any. Out the door, easy to understand and within my budget pricing was what he provided me along with the two upgrades I asked for. Simple and efficient. I placed a small deposit down to hold the coach and came out to Mississippi the following week to take delivery. Upon arriving at Camper Kingdom, I was introduced to one of the owners, Randall Johnson. Randall was just as friendly and professional as Andrew was. He took the time to walk me through everything I needed to get the delivery transaction completed. Easy, no stress, fun and friendly. Let me also say that everyone in the office is the exact same way. They are the nicest people to deal with and really made me, my wife and son feel truly special. It was a special day for us, and they added to that experience for sure. Randall introduced me to Dave who was patient enough to give me a comprehensive operating walkthrough on the coach and made it simple and easy for me to understand. He was so patient. As a first time 5th wheel owner, I am sure some of my questions were a bit trivial for him, but he never showed it. By the end of the instruction, I really felt as thought I had a good starting understanding on how it all worked. I went into the office and did all the paperwork which took maybe ten minutes. All prepared and easy to complete. After that Randall rejoined me and helped me with getting some starting accessories I needed in their parts store. Again, he did not pressure me into anything. He said, "there are a few things you need and then there are things you may want down the road". He only pointed out four little things I needed (which I got since the prices were comparable or better than Amazon). Of course, I bought some other fun incidentals, how could I not, I was too excited not too . We took my goods to the coach, loaded them up and then got ready to hitch up the truck. Again, I had never hooked up a 5th wheel to a truck hitch and Randall made that instruction brilliantly easy for me. Once hooked up, we prepared the Impression for departure, said our goodbyes and we hit the road. I cannot express in words just how amazing the entire experience with Andrew, Randall and the entire Camper Kingdome family was from the start to the finish. I was impressed beyond words. I am sure some day, I will want to move from this coach to another and I guarantee you that my only call to make that happen is going to be to the Camper Kingdom family. My family and I feel truly blessed that Camper Kingdom has made our RV dreams become a reality and we are so excited for our camping adventures to begin.

I went to Cooley's Rv in McCalla, Al., asking them to replace my old bearings and put new ones in…read moreand to install buddy bearings. I told the owner we were taking a trip out west. The most horrendous experience for me when having new wheel bearings put on my rv camper. My big mistake was not asking for an estimate to begin with when talking with the owner on the phone. The man who actually did the work was very nice in telling me they could do the work. They charged me $698 for having bearings replaced and repairing an interior light. I had asked them to install bearing buddies to keep dirt and water out. Instead they replaced one cap on one of the two wheels they were asked to work on (and I'm hoping the bearings), and left the other bearings original rubber cap on. This cap fell off on my 20 mile journey on the way home. When I got home I checked the prices of RV repair places to find out what the charge would normally be on bearing replacement. The labor on bearings are normally $100 per hour. The bearings themselves are under $100. There charge was $182. The labor was $475. I called the owner to complain and his workers answered. I asked to have the owner call me back but he was unresponsive. I paid with a check which was rushed through the bank system by the next morning. Before posting this review I called the owner to tell him this would go on Angie's list as well and his attitude was basically "so what."

From the owner: Best Customer serviceread more