Absolute worst towing company. I was in a wreck, the police called this company even though I told…read morethem someone was coming to get my car. The tow truck gets there says that even though the police called and he made the trip that I still had to pay him when he didn't even get my car or take it anywhere. OVER $200 for a shit service. I highly recommend not letting police call a service for you and join AAA. Now we are fighting to get our money back because they couldn't be bothered to send a receipt at the accident.

From the owner: Here at Hometown Towing & Recovery LLC, We treat all customers like Family. We value our customers…read moreand will do everything in our power to make sure our customers are taken care of. We offer various services that include: tire changes, fuel delivery, lock outs, jump starts and tows.

beware these guys are very dishonest! we went here to get an alternator after it was put on our…read moretruck broke down again come to find out the alternator that they put on was faulty so we took it back they said we would be mailed a check for the original alternator they put on and 4 weeks later we are still waiting on check we called and they say its in the mail and hang up in our face...gearld or jerrell is who we have been dealing with

On or around July 13, 2026, I took my semi truck to Mike's Truck and Trailer located on 19706 us…read moreHwy 11 in Woodstock, Al. They were paid to complete a DPF Emissions programming to my vehicle. I picked my vehicle up nearly 2 weeks later on Friday, July 24, 2026 from being repaired. On Saturday, July 25, 2026 we transported a load from Montgomery, Al to Birmingham , Al. The engine light come on approximately 60 miles outside of Montgomery along with severe smoking. We were advised the vehicle would stop smoking at or around 100 to 200 miles. On Monday, July 27, 2026 I made contact with the manager Erin and informed him of the issues I was having. Erin told me to bring the vehicle in. Tuesday, July 28, 2026 I took the vehicle back for the technician to look at it and he advised that the vehicle was smoking because something was plugged up that shouldn't been. The engine light was still on when they finished, but the vehicle stopped smoking. On Wednesday, July 29, 2026 I called Mike's Truck and Trailer and spoke to gentleman regarding the truck was losing power, truck jerking and engine light was still on. I was informed to bring vehicle in by Friday. Being concerned about the jerking and the engine light was on, I took my vehicle to Love's Truck Stop in Shorter, Al for a diagnostic. I was advised that they couldn't read the system. I explained to them the service I just had done at Mike's Truck and Trailer and they said take it back to them, because something is not programmed right. I called and spoke with Erin at Mike's Truck and Trailer and he said bring the truck back in. Thursday, July 30, 2026, I took the vehicle back. I spent the entire day their waiting on my truck from approximately 9:30 am to 4:30 pm. I went out to check to see if the service was complete, only to find the truck running unattended. I went back inside and asked Erin what did the diagnostic read, he said "oh it was something they didn't do correctly, but you good to go". I went out side turn the truck off and back on and the engine light was back on. I took the truck back on Friday, July 31, 2026 just to find out that the programming technicians are sub- contracted through Mike's Truck and trailer by Truck Works, but I paid my money to Mike's Truck & Trailer. I was told to my face that the technician that was assigned to work on my truck " got something going on". I was referred to this shop by someone who worked with the owners, under the impression that Mike, Jeff & Steve was still running the show on a day to day basis. Customer service is horrible. I spoke to the programmer manager Steve and he was supposed to get someone to look at it on yesterday. That programming only take a couple hours, a day at most. I still haven't received any feedback. Steve trying to say it may be something else going with my truck. No it was totally fine before I brought it to them it only needed programming. However, if it do need something else the programmer has the diagnostic system messed up where it want read and they definitely want be the one to fix it after this experience. Do not use them if your semi need any programming. I can't speak on any other service. This has been a terrible experience. Today is August 4, 2026 and I still don't have my truck back. I was assured I would have my truck back in a couple days ready to go. I've spent money and now still losing money by my truck sitting.