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    Mobile Device Doctors

    4.2 (109 reviews)
    Closed 10:00 am - 2:00 pm

    Services - Mobile Device Doctors

    Desktop computer body repair

    Desktop computer support

    Device support or repair

    7 More Services

    Laptop body repair

    Laptop support

    Mobile phone body repair

    Mobile phone support

    Tablet body repair

    Tablet support

    Video game console support

    Mobile Device Doctors Photos

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    Recommended Reviews - Mobile Device Doctors

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    I am (was) a frequent customer of this establishment. Always thought they did good work, so even referred friends to them. I had them repair a cracked screen on my daughter's iPad a little over a month ago and paid to have them put a screen protector on. Well, the screen protector was getting loose (as they often do) so I tried to remove it (which I have done dozens of times with no issue). This time, the screen came up from the corner (pictured) which caused the screen to bend and the glass screen to crack. Brutal, but I assumed that it would be covered by warranty since the screen should not pull up and crack so easily. I checked the FAQs on their website and sure enough "parts and labor" are covered for 6 months. This obviously was an issue with either the part (a cheap screen being used) and/or labor (it not being fastened properly), so I assumed we were good. I took it in and explained what happened. I told the person at the desk that it was just replaced a month ago, so should be covered by warranty. I don't know if he wasn't listening or following because he gave no indication that there would be an issue. Since I was working when the repair was completed, my father picked up the iPad with my daughter. They told him that it wasn't covered by the warranty because there was damage (obviously because of the parts and labor as explained above). I called and was astonished that the owner that answered the phone refused to issue a refund even though the repair should have been covered by the warranty. He accused me of lying regarding how the damage was caused even though it is obvious in the picture that the corner of the screen was pulling away from the body on the iPad that was literally JUST REPAIRED BY THEM. I looked into if further and they do not use Apple parts for the repairs. I'm sure that has something to do with shoddy repair. If you have an Apple product, pay a little extra and take it to the Apple store or a licensed repair shop that carries Apple parts. Terrible customer service.

    Difan G.

    AVOID this store, otherwise you will have following risks: 1. Lose sensitivity after the screen gets repaired 2. Phantom touches all over the screen while wireless charging 3. Overheat under some circumstances 4. Screen malfunctions with white bars 5. Coward and pathetic owner refuses to communicate and re-repair for these malfunctions caused by their own poor service quality, hiding behind phone pretending not in the store. Full Story: A few weeks ago, I fixed my screen at Mobile Devices Doctors. Right after they got it fixed, i found out my screen will have phantom touches while using wireless charging, screen sometimes lost sensitivity for a second and it also seems to overheat under certain circumstances. I didn't come back to the store because there were just mild inconvenience overall and i didn't want to spend another 45 min waiting for it fixed. Last week, my screen started to malfunction with a thin white bar (now it becomes a wide one as the picture shown below) and the edge of the screen came off. There is no drop or damage at all after last repair. Since it now has 4 problems at the same time and no longer functions normally, i decided to take it back to the store. A staff told me he would leave Bill a message, but i still haven't heard anything from him yet. I went through a few other reviews figuring out some of the customers suffering from the same issues. I hope Bill can actively solve the problem instead of making me post the bad review here to motivate him to call me. Plus, I spent almost $400 for repairing the screen, now it's obviously defective causing me another couple of hours on solving issue... So ridiculous. Update: Sep 30, 2019, called the store again, owner refused to communicate with me and denied their poor service quality while there are a few other users encountered the same problems just like mine

    the inside of the store as soon as you get through the door
    Sydney X.

    this place is AMAZING! I had an issue with my iphone SE. I had taken my phone to two other places and they all game me high estimates and that I needed to replace both battery and screen. Andy was great and he checked out my phone for free and told me that I don't need to fix my screen. He also gave a very reasonable price. I highly recommend this place. No wonder they have the best reviews for cell phone repairs in all St. Louis. p.s. finding the location might be a little tricky. I posted a couple pictures from outside view.

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    5 years ago

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    7 years ago

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    5 years ago

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    6 years ago

    It was great! They fixed my screen in an hour! Very good. Highly recommend. Screen looks great! Go here!

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    6 years ago

    They fixed my device just by cleaning the data port so I didn't need a replacement. No charge

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    12 years ago

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    8 years ago

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    6 years ago

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    9 years ago

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    9 years ago

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    8 years ago

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    9 years ago

    Had a cracked phone screen for iPhone 6. Had it fixed in an hour for $75. Great service and work. Definitely recommend

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    10 years ago

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    9 years ago

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    12 years ago

    Business owner information

    Photo of Bill S.

    Bill S.

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    9 years ago

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    6 years ago

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    11 years ago

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    9 years ago

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    11 years ago

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    10 years ago

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    11 years ago

    Great place with fast service! Got my iPhone screen fixed in little over an hour. I got $10 off by using Yelp check in! Highly recommended!

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    7 years ago

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    11 years ago

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    10 years ago

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    12 years ago

    Thank you! My iPhone 4S was badly bruised and you fixed her within an hour and she was good as new.

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    11 years ago

    Fixed the glass on my iPhone 6 in one hour for $99 and sold me an otter box defender case for $35. Good, fast service for a great price.

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    12 years ago

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    7 years ago

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    7 years ago

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    12 years ago

    Business owner information

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    Bill S.

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    12 years ago

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    8 years ago

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    10 years ago

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    9 years ago

    Cracked iPhone screen, repaired within an hour. Everything works perfectly. Service was fantastic. Looks good as new! Thanks!

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    Page 2 of 3

    Ask the Community - Mobile Device Doctors

    Review Highlights - Mobile Device Doctors

    The prices and service do not compete with other stores of its kind solely due to the fact that STL Comp Doc exceeds all.

    Mentioned in 4 reviews

    Read more highlights

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    Phone Doctor - Inside the store with Can

    Phone Doctor

    (38 reviews)

    Fast, easy, friendly!…read more In from out of town for the week. Son stepped on his iPad and cracked the screen. After a failed DIY effort, came into the store and 20 minutes later left with a filling functioning 7th gen iPad.

    Wow! My son did something mysterious and ultimately bad to his iPhone, probably drooped something…read moreon it. Anyway, the screen would flash then go blank. Not super useful. I REALLY did not want to buy a new one, but was almost resigned to it, fearing it was water damaged. I thought we'd at least get a repair person's opinion. A lot of reviews I read of other shops said they'd been charged a LOT for diagnosing the problem and I was not interested in that. I came across the Yelp page for The Phone Doctor in Kirkwood and it sounded like they offered diagnostics for free. I made an appointment (easily done through their website) and went into the shop. Parking on that Saturday afternoon was super easy with plenty of space in the free lot behind their building and even several spaces on Jefferson just adjacent. I handed the phone over the counter and before it was out of my hand the technician said, "Needs a new screen." I was skeptical, but a second tech looked over his shoulder and agreed. They quoted me $125 and 15 minutes, I said, "Deal!" I was out the door with a working phone in about 10 minutes, in which time I ordered a heavy duty case so we don't end up repeat customers too soon. Could not be happier!

    Micro Center - Laptop option

    Micro Center

    (231 reviews)

    $$

    Our daughter is in college and her laptop has been just fine for these past two years... until a…read morecouple weeks ago when the hinge broke... So we needed to find a replacement, which took us to Micro Center. They have quite a selection of laptops (granted, as do other stores). We visited on a nice and sunny Sunday afternoon our daughter's soccer game and some outside activity for me... so we needed a laptop and lunch. While other stores have laptops and other devices, Micro Center has John S. and other great team members to help you. John was very supportive, never pushy, quick to answer questions and very willing to not search for what we were looking for and provide us options. THAT is INCREDIBLY BENEFICIAL - some times you just need someone to help you get to what you are looking for, to weed through the many options and find just what you need. John S. provides that service for us. Separately from us appreciating the service, at least for our daughter's laptop, Micro Center's prices beat the competition. In addition, their warranty program will replace a broken device; had we had it, the broken hinge would have been covered. So you will likely be most happy and pleased Jen you shop Micro Center and get help from John S., and/or any other of their great team members. Thank you Our daughter is in college and her laptop has been just fine for these past two years... until a couple weeks ago when the hinge broke... at first the touch screen did not work, but then it was fine and the damage was just with the left hinge. Unfortunately the extended warranty did not support a repair - we were quite disappointed

    Went in for a laptop check and came out with a service plan, a fixed laptop, and a new laptop…read more They are that good. Service was top notch. Garret was behind the service counter, helped and went over so many things! All of our interactions with the service techs, the guy who showed us laptop options, the checkout cashier, everyone. We were there for a while and by the time everything was said and done it was 15 minutes past closing. We felt so bad, didn't expect to be there that long, but they were so great. The store has so much stuff! Something for everyone if it has to do with electronics. And even though it's the parking lot from heck, it is in the far back corner away from most of the chaos.

    Mobile Device Doctors - mobilephonerepair - Updated May 2026

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