I would give this place zero if possible. Back in January my windshield sustained damage. I decided to use insurance because I figured it would require complete replacement. My insurance company sent them out. They installed a windshield while I was at work, my wife did not inspect it. The windshield was damaged and/or had flaws on it. It looked like a used windshield. When I confronted him about it, he tried to tell me it was "normal" and how it came from the manufacturer. But he then told me about all his "high end customers." That did not make sense because someone "high end" would never be satisfied. Take a look at the attached pictures of what he tried to get away with installing on my truck. About my truck, it is a 2019 Silverado with all the advanced safety features connected to the windshield. I asked him if he recalibrated the windshield, which you have to do. Of course, this dude lied and tried to tell me that you don't need to have the windshield recalibrated. I had already confirmed that it needed to be done with the dealership and another auto glass company. A friend of mine happens to own an auto glass shop, so I knew this dude was lying to me again. After I pushed back on him, he finally agreed to do the calibration. He also told me that he had to contact my insurance company to get authorization for another windshield since I was not happy with the one he installed. Two weeks later, he finally showed up with a proper, new windshield and installed it...or so I thought. He also said he would come back the following Friday with his calibration system to recalibrate the windshield. Meanwhile, for some odd reason, my rearview mirror camera stopped working when he put the new windshield on. Friday arrived and this dude no showed, no called on us. I called him and he gave me a long song and dance about how his calibration machine was broken, but he would be there next Friday to fix it. Next Friday came and he no showed again. He called me Friday afternoon and said he had fixed his calibration machine and would be at my house 1000 am Saturday. Guess what, 1000 am came and he did not show up. He then called me and said he could not fix his calibration machine and that he would email my insurance company to get me a "pass" so that I could have it recalibrated at the dealership. A week later, I called my insurance company and guess what, they had no idea about anything. This dude never contacted them about the bogus windshield he put on and never contacted them about the recalibration. Once again, he is a lying sack of "bleep." I explained everything that happened to my insurance company and gave them a copy of photographs and text messages. I also made a complaint with them regarding this dude.
Where are we now...my insurance company had me work with the dealership Capitol Chevrolet who sent me to their authorized glass shop, MEX Auto Glass. MEX inspected the "new" windshield "y Mas" put on my truck and advised us that he put on the lowest quality windshield that he could have and that they might not even be able to calibrate it. Again, this was an insurance job that I had to pay just my $500 deductible on. This scam artist I'm sure charged OEM price to my insurance but installed the cheapest glass. The glass he put on is about the quality of his work, honesty and professionalism...AKA Bull$hit! MEX also discovered that the reason my rearview mirror camera was no longer working was because "y Mas" broke the connector for the camera that runs from the windshield to the mirror when he reconnected it. He completely broke one of the prongs off and forced it closed. So from MEX auto glass I had to take my truck to the dealership for repairs. Turns out "y Mas" caused $1,348.34 worth of damage to my truck that is not covered under my extended warranty. Luckily my insurance company is covering the damages "y Mas" caused, but I will be without my truck for nearly a week and a half.
After I get my truck back, it has to go back to MEX Auto Glass to see if it can even be recalibrated because of the low quality of windshield "y Mas" put on. If it can't, MEX will be putting a new windshield on then recalibrating it.
I want other potential customers of this dude to know what I went through and what I am still going through due to this guys dishonesty and poor ethics. I considered a lawsuit, but in the end he is not worth anymore of my time. Luckily there are good people out there like the folks at California Casualty Ins., MEX Auto Glass and Capitol Chevy that are trying to fix the damage this dishonest dude caused. I'm sure he is just fine if your high school student breaks the windshield of the 2000 hand me down Honda or Toyota, but think twice if you are going to hire him for anything newer or "high end" like the customers he allegedly has.
The "y Mas" in the name must stand for "lies and bull$hit." Call me if you want to discuss this review and what you did, you have my cell number. read more