Came here for gas- pumps were working well and was a quick hassle free transaction.read more

Jason was very helpful and patient in explaining the issue with my tire pressure light coming on. I…read morewould definitely recommend and come here again when having any sort of issues with my car!

I caught a flat tire on the highway and was panicking. Got the donut on but needed a new tire asap…read moreat a reasonable price. Bob and Dariel were both incredibly helpful. Got me the best price for a great quality tire. You buy toilet paper at Walmart not tires. Don't complain about wait time when you don't want someone rushing while working on your car. I will be sticking with Town Fair Tire in the future!

Honest service if a little expensive. So far the work has been excellent .friendly environment and…read moregreat service

Continue to be impressed. They constantly are able to accommodate getting me in for repairs when…read moreneedef and get everything fixed right the first time. I highly recommend.

I went there to get 2 new tires and an alignment they were very quick I was in and out in 15 min…read more They were very detailed and explained everything to me. When I called originally they gave me a price but when I got there they didn't have the tires I asked for in stock so they gave me a more expensive tire for the same price. I payed $270 out the door in cash.

These guys were honest and fixed my shaking on my car by professionally balancing my tires & wheels…read more.

I moved to Litchfield county 11 years ago. Since then, I haven't done any repeat business with…read moremost concerns up here except for Prime Sales. While most people up here are greedy. The Prime boys and their staff are nothing but professional, helpful, caring and proficient. My wife is a nurse at Danbury Hospital and relies on her vehicle to get her to work everyday. Whenever she has a concern, she'll call Danny and he fits her service in ASAP (or, STAT if you prefer) and checks the vehicle thoroughly. She's never missed a day because of Danny's management and Todd's expertise. I've bought more than one vehicle from Prime Sales and as long as they have something in stock when I'm looking this is where I'll go. They are not greedy. They care about their customers and treat us all fairly. Hey, I was just disappointed that at the beginning of the lockdown, I needed a truck and they didn't have one. So, I was forced to find one elsewhere. Unfortunately, I payed retail plus, plus...got a bad deal and worse financing (so please don't use Blasius North in Torrington). I learned my lesson. These guys are the best.

Just recently bought my 4th vehicle from prime. Everything went smoothly just like the other times…read more What a great team! They did everything they said and more. I would never go anywhere else!! Thank you Dan and the office girl Kelly. You guys are awesome!!

Excellent service with good value! My BMW 325xi runs better than ever. I would recommend these…read moreprofessionals to anyone.

Always a great experience bringing my cars to Bela at EPS, he's a true professional, so you know it…read morewill be done right and his prices are very reasonable. Highly recommended

I brought my classic BMW here for service after completing a cross-country drive in early June. I…read moreowned and lovingly restored an 80's BMW cabriolet, but decided to gift the car to my dad after picking up a new project car for myself, and he's always liked the car. I placed an inquiry on their website when doing a search a few weeks ahead of my trip, hoping to find a shop my dad can bring the car to when he owns it and I am not around to help DIY. I wasn't able to find much information from this Yelp page, but felt confident in the shop's ability to handle an oil change and overall inspection of the car after Jackie and I had a phone conversation about scheduling the appointment. Thanks for taking time to answer my seemingly nit-picky questions - its really important to me! I asked for an oil change only, but was not given the option due to their policy. I was quoted $150 for the oil change and inspection service - was told this is mandatory for their intake of a new car/customer. I would have taken off a star for that, but later saw the value in this when I was provided with a comprehensive report including photos(!) of any faults the tech found with the car. Fast forward two weeks: Shop called and confirmed the appointment a few days prior. On the day of drop off, I was provided with shuttle service home. Upon pickup, I was provided with my car clean and with detail provided of the fluids and filters used in the oil service. I'll be back. (or at least, my BMW will be!) Thanks.

Took my vehicle hear for a DEF hose issue, they had it for over a week and couldn't find the issue…read moreor diagnose it. I said enough with the BS I came to pick it up after I was tired of being jerked around. They gave it back with wires cut and the bumper falling off and tried to talk me into thousands of dollars worth of repairs that it NEVER had when I dropped it off. BEWARE.

I had a 10:00 AM reservation, but when I arrived there were already several people waiting in line…read more Unfortunately, there was only one clerk working, and that employee spent over 45 minutes helping a single customer while the rest of us just stood there waiting. To make matters worse, the general manager wasn't present, and there were no additional clerks scheduled--which is surprising for a Saturday, typically one of the busiest moving days of the week. Reservations are supposed to make the process quicker, but in this case it didn't seem to matter at all. Better staffing and management presence would go a long way toward improving the customer experience.

I had to wait an extra hour because of a no call no show - relying on one employee to open up a…read morebusiness where a lot of times customers have time commitments to keep to is not a good idea. The number listed on the door as a contact went to a former employee's cell phone. How is there no number to call when you need assistance that is linked to the company officially? Also when I used the chat feature on the app, the customer service agent ended the chat because I had not finished typing my reply within 3 minutes. You guys have a lot of work to do on your customer service.