This is going to be a bit of a story lol. Two experiences for this morning. Royal farm's app needs…read moreto be fixed, because it doesn't give you the option to include egg for a BREAKFAST burrito. The first time I came in with a mobile order, which no where does it tell you to pick up at register. The African woman I spoke with who had long braided hair was busy, but was being rude with me when I was simply asking about my order. Keep in mind I'm using my little 15 minute break during work to do this. She didn't listen to me about the fact I ordered 10 minutes prior and didn't consider I made a mobile order. My break is up and I finally get to find out that it's been sitting at the register the entire time. I go to work and find the burrito had no cheese or egg. At this point in infuriated. I call in about this with my frustration so hopefully it'll be ready by the time I get back. I get back, I show the issue. We confirm the APP is the problem with not having egg, however I still didn't receive cheese. Once we confirmed it was the APPs fault, I was able to calm down some. The order screens on site give you the egg option, but online/app doesn't. The woman who I spoke with first time was much more understanding and respectful talking to me as well which made me feel better. They remade my order, let me keep the mess up for my time used, and gave me a free fountain drink for my time. All of these kind curtesies they did for me changed my 1 star review ready to break something to 4 stars. The service changed the second time around, the majority of the order mistake was the app's fault, and I was compensated for the large amount of time I had to use for this encounter. I appreciate the staff for the second encounter. I do not recommend ordering this burrito online or through the app unless you can add a note lol.

Poor Customer Service…read more Purchased a car wash but then found out the car wash was out of service. I went to the counter to get a refund and was told the code was good for a year and that I needed to drive to another Royal Farms to get my car washed. Unacceptable.

Many pumps are down. Restroom is dirty…read more ATM is in a high traffic area. May want to consider moving it. Long lines. Positive: Gas prices are low.

This wawa's has gone down hill.The last 3 visits were very disappointing.Between the coffee area…read morebeing cold,My food being given to someone else & the late night staff arguing over who is going to make my order.I have limited going there.The coffee area looking like this does assist with preventing the spread of COVID

3 days and pending for a $80 charge that was declined!!!Was not happy about the customer service!read more

I liked the remodeling but his place has a real Sketchy vibe..Bought $8.00 gas tonight and 10 min…read morelater - a charge of $47.00 showed up. Skimmer??? Avoid this place unless you want to have your card info taken.

This is a gas station.......but they have the best ice cream in town. They always have it seems…read more The flavor burst ice cream beats Carvel in Hunt Valley by a landslide. I'll go to this gas station just for the ice cream sometimes, it is definately worthy.

This RoFo is my Thursday go-to for a meeting in Cockeysville…read more Last week, one coffee machine was down. Today? Three! Two dark. One needing grounds to be dumped. And, they were running low, as in single digits, on coffee stirrers! To make matters worse in the REAL FAST department, two self checkouts down! All this during peak morning rush! What's going on, RoFo? Take some of the Tucker cash you're saving and keep the stores Real Fresh, Real Fast.

I had an excellent experience buying fried chicken at the Padonia Road Royal Farms today. I wasn't…read morefamiliar with how to order pieces of chicken on the kiosk, but the staff behind the chicken counter told me how to do it...very professionally and yet personable. The order was ready by the time I came back from the cashier's, and I was told it just came out.......in other words, as fresh as it could be. It was delicious. I will go back....often. Diane Gollnitz.

There are many things to love about Wegmans. Ultimately, the reason I find myself there on a…read moremonthly basis, is their price, vegetarian selection and cakes. First, the price. I find Wegmans to be one of the cheaper grocery stores in the area. They offer a lot of their own brand items which are very reasonably priced. Their vegetables and fruits, frozen items and fresh bread are all things I find to be competitive (if not better priced) with other grocery stores. Vegetarian selection. While other grocers have gone away from their own line of vegetarian/vegan items, Wegmans hasn't. They've got super reasonable vegan nuggets, chicken patties and spicy chicken patties. The nuggets come in both regular size and family size. Baked goods. We get my kids' birthday cakes at Wegmans. The ordering process is easy, they will do half chocolate and half vanilla for us and the icing is not as overly sweet as other places we've tried. They have done a decent job and, the one time they gave us the wrong flavor, they fixed the situation. There is a lot of other things I like about Wegmans. But the cakes, vegan/vegetarian options and prices stand out.

Unprofessional manager. Instacart shoppers beware…read more I work for Instacart, and I was shopping at this store. Since this Instacart shopping involved three orders, I organized the three orders among five reusable bags. As I was getting ready to check out the items, the manager approached me. I greeted the manager, and the manager did not greet me back. Then, the manager asked me if the items I shopped for were "pre-purchased". I answered no, and the manager quickly scolded me for putting the items in reusable bags. As the manager was checking out all the items, the manager was having a personal coversation over the phone. After the manager help me check out all the items, I said thanks. The manager ignored me and walked away.

Consistent horrible service from pharmacy. Hard getting through. I don't regularly have…read moreprescriptions. But each time is some type of communication issue. Now I've been on phone for 15 minutes waiting. My app and phone system says I don't have a prescription. Its 4pm. My doctor's office says it was sent in at 2pm. Someone just picked up call for a minute and put me on hold. I was told last time I dealt with them a month ago, that their phone system had problems. That time to finally get to pharmacy, I had to direct call to manager who walked back to pharmacy to help me communicate. A couple of times that I was in store, I could hear customers complaining with pharmacy.

I was in the area and decided to get my covid vaccine because the store was empty…read more I walked to the back which is were the pharmacy is located to receive information. The one guy standing there, I had to ASK for assistance. I asked where the restroom was, to wash my hands. He point his finger in the direction of the restroom. When I got there, there was a code on the door. I went back to ask him what the code was, he turned his back to me. I see why this store was only given 2 stars. So, of course I didn't get the covid vaccine here

This is a A GREAT 7-Eleven. Slurpees are excellent and you can usually count on the Coke Slurpee…read morebeing READY. Staff is very conscientious, diligent, friendly, accommodating and just run a really solid shop!

When I need some munchies late in the evening after a meeting I stop in to this location. Here are…read moresome reasons why. 1) They always have a few dog rockets (hot dogs) cooking on the spinner. The buns are always fresh. 2) Plenty of toppings for my dog and they keep the ketchup out of the onions. Cheese flows like the blood in my arteries. 3) The slurpy machine does not start defrosting until after midnight. Always well stocked with cups and straws. Nothing worse than not having those long straws at the ready, 4) Plenty of good snacks. I need kettle chips with my dogs and they seem to never run out of them. 5) Lots of Ben and Jerry's flavors to choose from. 6) No ATM. So there are no little receipt slips laying on the floors and the meth heads are not in there trying to get money. 7) Hot coffee and cold fixin's. I love French Vanilla cream and they always have a bottle (Not those little pain in the a** cuplets) to pour. Lots of Splenda so I can maintain my girlish figure. Well stocked with stirrers, cup sleeves and two kinds of tops depending upon your transportation needs. 8) Cleanliness - The most important. The guys who run this place really keep it clean, well lit and stocked. This is the best one I have seen so far. 9) The most important thing - Friendly service. I cannot tell you how many times I have gone into other 7-11's and get some sour puss act like he is doing me a favor by shopping at his store. The guys at this place are helpful, friendly and are nice. 10) Cash back at the register. I can get 5 or 10 dollars back in change, That is a great help. I am sure it is because they do not want a lot of cash on hand. Robbers stay away from this one! 11) Prices - Sure they can be high, but hell this is a convenience store. You pay more for it. But you can save money. Look for the combination deals on food. They cook a lot of pizza and chicken in house. It is inexpensive and really decent. Check the website for deals and you can save some cash. One of the nicest 7-11's by far. Great job guys!

This store is horrible, they sell stale food items and snacks along with tobacco and when you go in…read moreto speak with someone about the issue they won't resolve anything ! I've been coming to this store for about 3 years and I've never had an issue with this until about two months ago and atp I refuse to waste my money in this horrible business since they no loyalty to everyday consumers

On two separate occasions, the gas pump was covered in fuel; of course I could not see it, though…read more I immediately felt it when I picked up the handle.

The people working there are rude and nasty. The car wash never works properly. Most recently the…read morecard reader was not working on the car wash and a sign on the machine said pay cash or come inside and pay. After waiting in line 20 minutes and getting up to the machine and seeing the sign, I tried to pay with cash and it did not work. There were several cars behind me so I could not back out to pay inside. I called the store to ask them to put the car wash on so I did not have to wait in line all over again. The man refused and said my only option was to pull through, park and go inside and pay and have to wait in line all over again. When I objected he got rude and nasty and hung up on me. Will never go to the store again.